We were there at end of September for the UTV attraction (30 min away) in TN and the Wizard of Oz fest on Beech. The crowds were low at Beech (except for the Oz-thing). Restaurants were good and moving about was fairly easy. I love the hotel however this time I could only get a 1-level room - smaller but still comfortable and has a kitchen for making breakfast. This saves both time and money, People were great and it's easy to do what you need to do.

The fan in the bath was really noisy (I forgot to report it). Otherwise all good. We would return anytime.

Great location friendly staff. It is an old hotel and has some charm. The hotel has no AC. You dont need it at 5000 ft elevation, open the windows and it will be amazing. I had no problems in early July. Low 60s at night and just leave windows open.

Nothing, also note it has free laundry for guests.

Hotel was dated but very clean. It has all the basics. We were concerned about not having ac but the box fan in the window made for great sleeping temperature. Amazingly the bed was very comfortable. The location was perfect for Land of Oz. It was close to Fred's for breakfast. Several restaurants to choose from. Close to Banner Elk for more restaurants, entertainment or shopping.

Nothing really to dislike. Its an old hotel so the furnishing were dated. The on-site Mexican restaurant's food was terrible but the waiter was great.

If you want a vintage experience, this is the perfect place, everything in the hotel is very old but at the same time very well cared for, and for us, being young, it was a surprising and pleasant experience.

There were small difficulties with the check-in, if you come in the evening it is better to call the property, they do not always monitor the booking. Take rooms on the upper levels if you don't want to hear every step of the neighbors above!

Location was perfect, close to Fred's, sled hill, and ski slopes. Loved the suite, having the beds upstairs and the convenience of 2 bathrooms. The kitchenette was well equipped, although one burner did not work. The kids liked the game room and the huge fireplace in the lounge area.

Our only complaint was lack of comfortable seating in living room. After a day of activity, we wanted to crash and snuggle on the couch and relax. But the couch didn't fit our family of 5 and the 2 side chairs were too stiff to be comfortable to sit and watch TV.

We came here to ski. We were satisfied with everything. There was always hot water and the heater worked well. The accommodation was clean, although the furniture is quite old.

It is the perfect qunitessential mountain hotel. We stayed in a studio queen which was spacious and the kitchenette was well stocked to meet our needs.

The room was fairly clean but t.0he ceiling fan was caked with dust

Convenient location. Clean room with full kitchen. Quiet. Good value for a fair price.

Outer doors left unlocked at night with no staff on premises. Older but clean building could use some updates.

We were in a split level suite - kitchen/living downstairs and a spiral staircase to bedroom. Both levels had baths which was great. Kitchen was very well equipped for our in-house meals. Rooms were very clean and kitchen/bath were spotless. Highly recommended. Be aware that the spiral staircase steps are small so if you are a larger size person, this could be a problem.

Shower heads were low - probably an older building. A minor note. But water pressure was great.

The bed was comfortable, the refrigerator was new, and our unit had a sofa bed and a stove top. The people who worked the desk in the lobby were very nice and very accommodating.

The heat did not work very well, and the property was a bit dated (peeling wallpaper in places, for example). No one came to collect our dirty towels at all while we were there (Thurs. evening through Sunday morning), so we had to go down to the desk twice to ask for extra towels and toilet paper.