Well maintained rooms. Especially the living room was really nice.

The sofa was really small, and it was not long enough for an reasonably sized adult to sleep. Some of parking spaces are a bit tight with the "available space". but it was not super difficult as well. The codes given originally were not working for access, but the phone numbers work apparently, 24/7. So managed to call them up on arrival to get another working code. Didn't face any other issues during the stay. It would have been really nice, if there was a dish washer as well in the kitchen.

The apartment was immaculate and very clean. It was well situated for our needs, close to local restaurants and bars. Plenty of parking.

The key code did not work. I called the helpline and the lady i spoke to was very helpful. Unfortunately i had to call her again to lock the apartment when we went out, and again she was very helpful and patient. If their was instructions in the emails i was sent then i missed them, probably an age thing :) The TV in the apartment appeared to be brand new, but did not have any channel loaded, or internet connection, so we could not use it. Shame really as all the other facilities were great. Hopefully something easily rectified.

Had a minor problem with the door code but the phone number provided was answered quickly and I was in the property in minutes

A slightly sparse allocation of cutlery and crockery made the place feel it was geared up to just the basics. They provided a coffee machine (great) but no introductory coffee pods (not so great)

Was really clean, big TV, nice cooking area, modern bathroom, and the bed was comfortable to sleep on! Plus, the heating was really effective!

They were missing scourers/washing up scrubs so we had to buy our own. Also, finding the car park was a little difficult.

Clean apartment and fully equipped.

Booking and paying was slightly complicated, as booked through booking.com and then had to call Charles Hope several times for clarification and payment of deposit etc

The property was well laid out and spacious

Tenants who had booked flat 5 tried to get in our apartment as they thought the no 7 meant flat 7 not just the building. They broke our door lock in the process.

The property was brand new and spacious. Location was only 15 minute walk into Plymouth centre but there were plenty of local shops and eateries in Mutley.

There was nothing to not like!

Property is clean / spacious / comfortable and cosy You will find everything you need on arrival Had nothing to complain about Every time i had an issue the staff were a phone call away and tried to help the best way they could

We loved how spacious the apartment was,and how comfortable the bed felt! It was a cute little place,perfect for my partner and I. We felt so relaxed,and we will definitely be back again soon. The price was also great considering it's a whole apartment.

Easy to book and communication was instant and helpful. Codes for door entrances worked accordingly as well as the Internet and smart tv worked from the info given. Close to all amenities and local transport.