I loved everything about the property. Comfort, design, location, cleanliness, amenities, food, small details and staff. We did not choose a room facing the canal because of the noise and proximity to the Rialto bridge, we did however have a nice balcony very close to the canal on the side of the building which still had a lovely view but was very quiet in the evenings. The hotel also has an amazing rooftop terrace/bar that was never really packed. I am super particular in terms of hotels, I’ve traveled a ton for work and leisure for the past 30 years, this stay/property was outstanding and I highly recommend.

No complaints.

We had a superior double room, with a side view of the canal. The room was of a reasonable size, the bed and pillows were comfortable and had good quality bedding. It lacked a bit in a dedicated space to open suitcases and the wardrobe was a bit tight for two people but we asked for extra hangers and made it work. The bathroom has single basin with a counter top, a big mirror and a separate little mirror with decent light for makeup, walk-in shower, toilet and (half) a bidet - a bit awkward, never seen one like this before. There’s a great rooftop bar with amazing views of the canal. The location is perfect, about 200 metres away from Rialto bridge, which makes it very easy to walk everywhere (which we really did and enjoyed). All the staff were very professional, friendly, polite and very helpful. We would definitely stay here again and can absolutely recommend it. Grazie mille for the most wonderful 5 days!

It has the potential to be a 5 star hotel but still needs a little more attention to detail. For example, the glass used for toothbrushes were never cleaned or swapped (even though I packed the toothbrushes away every morning before we left). But as I said, it’s only attention to details.

Rooftop terrace was fabulous: looking over the Grand Canal. Great place to have a cocktail as the sun sets over the city. Personable staff. Good breakfast in attractive dining room. Guest room was very well appointed. Location is very good as base from which to explore the city.

While our room was very nice in itself, it was on the ground floor and looked right into a staff service area, including their smoking area. This is Venice, and we know that hotel rooms look onto courtyards and other buildings and dark canals. However, given the price of the hotel room, we were surprised that this was our “view.” The staff were pleasant when we asked about this, but didn’t change anything.

Loved the location near the Rialto bridge. Everything was so close and accessible. Our room was very spacious and clean, with nice touches like a turn down service and Prosecco on arrival. A large bathroom with robes and slippers and extra pillows was a nice touch. Staff were very helpful from check in to house keeping and in the breakfast room with fast friendly service. We also got help to find some lovely restaurants and tips on transport from the front desk. The terrace was fantastic with a great view over the grand canal. We made a point to have drinks on the terrace each day as it was so lovely sitting up there watching the hustle and bustle below.

Loved it all

The location was excellent, and the rooftop bar a totally must 👌 All the staff was very friendly and helpful. A very special thank you to Maria in the reception, who was excellent in solving a technical issue with our invoice.

To be really honest, I must say that the windows were not very "view friendly". They are narrow and, moreover, recessed from the building facade. And, on the second floor, the suite has no balcony 😕 The balcony shown on the photos is from the first floor suite. This should be more clear on Booking!

The location is excellent - close to Rialto - in a rather popular place with busy and energetic environment (in a positive way). The Vaporato station is St Silvestro which is just a stone throw away. There is a Tragetto station at the MARCETTO. it helps to avoid the foul on the Rialto bridge when you just need to across the rive. Hotel is modern and clean. The room cleaning is efficient.

Breakfast service is not very efficient. A coffee machine for self-service will help. My room is just under the roof-top. It is very noisy as the guests on the roof-top move their chair until 1 am. If you are sensitive to noise, you should avoid room 203.

The hotel is in a great location. The staff were brilliant! Check-in a delight. You sit down with a glass of prosecco whilst they sort everything out, they even took our suitcases up to the room, whilst we went to have a drink at the bar. Breakfast is really good. The entire hotel is spotless. They have a turndown service which very few 4 star hotels have. The rooftop bar is fab with a stunning view and beautiful cocktails. Hotel offered us a free gin masterclass. I can go on and on but honestly it was a great experience!

The bath with over shower setup was a bit too small for us, but we are larger than the average person.

Loving this H10 hotel branch since my first stay with them in Rome and never disappoint me! You are always welcomed and greeted by their warm hospitality, all staffs are extremely friendly and helpful. The design of the room is modern and the bed and pillows are extremely comfortable, offering you different kinds of pillows. The location is excellent, you can easily reach the hotel from train station or VCE airport by taking the water bus. There are plenty of nice restaurants nearby. The rooftop is a big shoutout and i visited there almost everyday during my stay.

The only downside is the room is slightly noisy especially in the morning since its at groundfloor near the alley. But it doesnt seem to something they could fix.

The airport transfer instructions from the staff were clear and prompt. Took the water taxi arranged by the hotel and it was so fuss free. Razvan greeted us warmly and made us feel at home. He took his time to explain the few walking routes in Venice and good eating areas which we tried and there were indeed a lot of good Venetuan food (away from the canal). Breakfast is awesome with a lot of choices, fruits are very fresh. And you can order freshly cooked eggs from the kitchen.

The bathroom is cold, doesn't seem to have a heater and the water from the shower area flowed into the whole toilet.

The staff and location. Modern facilities in a beautiful rustic setting with all the tourist destinations close by