Beautiful hotel in handy location. Staff very friendly and helpful. Breakfast was amazing - definitely recommend!

Great location with a wonderful ambiance. The hotel has a welcoming delightful fragrance, spacious rooms with excellent amenities and facilities. Breakfast was a real treat, featuring high-quality local specialties. The breakfast staffs were also especially helpful and attentive.

Thin walls allow hallway noise to be disruptive, and the room door rattles when nearby doors open or close. The electric kettle in the room was not properly cleaned, with leftover residue inside. The public bath was nice but often crowded with noisy tourists. Unfortunately, the washing machine was always in use, making it difficult to access.

Excellent location, easy walk to Omicho Market and city CBD. Staff were fabulous, very helpful, respectful and professional. Rooms were spacious and comfortable with modern bathroom and beautiful views. Hotel was very affordable. Complimentary pyjamas and bottled water provided in rooms. Superb breakfast with local produce the highlight, very fresh, generous and delicious options. Hotel had a beautiful atmosphere and was very peaceful. By far the best stay of my trip. Highly recommend to anyone visiting Kanazawa.

*Not a fan of Japanese pillows, but it didn't ruin my stay. *Guest washer/dryer was very efficient and took a long time to dry clothes

Mistui Garden Hotel was a beautiful hotel in central Kanazawa. We were so happy with our stay! The location is absolutely perfect, and it is only a very short walk into the Kanazawa Castle Ruins and Kenrokuen Gardens. It is also very close to one of the bus stops for the Kanazawa Loop Bus. The Onsen looked lovely however we ran out of time to use it. We also enjoyed a drink during happy hour at the bar - drinks were only 500Yen! Rooms were stylish and comfortable, reasonable size for Japanese standards. We also used the coin laundry which was super handy. Highly recommend.

No complaints

This was by far the best hotel I booked during my stay in Japan. The room was impressively spacious—a delightful surprise, as large rooms are not a common find in Japanese accommodations. The onsen offered breathtaking views of the surrounding mountains, making it a perfect spot to relax and unwind. Everything in the hotel was clean. The breakfast was a standout feature, providing an extensive range of options that catered to various tastes from traditional Japanese dishes. The location of the hotel was also ideal, as it was within a short walking distance of all the major attractions in Kanazawa. This allowed us to explore the city at our leisure, taking in the sights and sounds without the need for transportation. Overall, considering the quality of the accommodation and the unbeatable price, this hotel was an incredible find and truly felt like a steal!

Absolutely nothing. I wish I could stay there longer!

Very and I mean very beautiful, it just smells nice and has that feeling of just an overall nice hotel. Staff were great, room was also quite big and view just amazing. Very clean, very well equipped.

Smoking areas are two small rooms, one on the 1st floor and one on the 3rd. Now don’t get me wrong it’s a pleasure to have them as some hotels do not even have designated smoking areas, but for the price of the hotel they could easily place a chair or two in those rooms. Standing and smoking there felt like this is very much neglected for a hotel of this size. Has a pool on the top floor which is great, bit no tattoos which was quite sad but expected from Japan.

Super close to Kenroku-en, Kanazawa Castle and Oyama Shrine. Mitsui Garden Hotels are generally a solid choice and great value for money. The onsen is quite nice to unwind in after a long day walking around. Decent sound proofing, large-ish rooms.

Not something where the hotel is at fault, but my girlfriend had quite an unpleasant onsen experience with some (non-japanese) guests who were apparently quite loud and disruptive in the Women's public onsen. The men's onsen was as quiet and sombre as one usually can expect.

Location was perfect - very central and easily accessible. The hotel is in the middle of the city and most activities are within a 15min walk. The room and bathroom were on the small side, but very comfortable. The bed was good and breakfast was great, with a lot of options. Western style breakfast was a bit limited compared to the Asian style breakfast (which was amazing!).

It was busy in the hotel, so there were waiting times for breakfast. There were some weird smells in the bathroom, but we suspect that is because of the sewer system/pipes, as we could tell it was cleaned properly.

Convenient location with terrific service. I used the public bath daily as it was so nice to look out at the view and relax after a long day of checking out Kanazawa. My reservation included the buffet breakfast and had a great variety of items. The hotel offered you to use their meal voucher at 2 other restaurants nearby if you wanted other food options.

Only two elevators for the hotel so it could take a while during peek times like in the morning.

The hotel is within walking distance of Kanazawa's major sightseeing spots including Omicho Market, Kanazawa Castle etc. The room was clean and spacious. Check out was a breeze. Communication with the hotel prior to arrival was pretty seamless and they were very responsive. Service standards in person were ok, with the exception being the young lady who checked me in who was warm and very helpful.

Their room slippers seem to be the sort that are disinfected and re-used - it's certainly eco-friendly and not uncommon in Japan, but may not suit those who prefer slippers to be disposed of between guests.