Modern clean and quiet.

Restaurant was overpriced and not worth it. Head into town. $22 for 3 small microwave potato truffles with tomato sauce! 😂

Food was excellent. Pool was lovely on a hot afternoon. Bed was extremely comfortable.

We were looking for a quick, early dinner at 6pm but they said the restaurant was booked out, however I don't think they had bookings till 7pm. We mentioned that we wanted a very quick meal, they suggested that we could eat from the restricted bar menu, which we did. We did leave before the bookings came into the restaurant, so we were a bit disappointed that they didn't try to accommodate us or even offer us the full menu in the bar area. However, the food was excellent. I can only suggest that maybe a little bit of flexibility could have occurred in this matter.

Great location and view from the room (sea view King Room). The bed was comfortable and the bathroom was very nice. The hotel bar area was great with lots of comfy seating options. The bar staff were really good and the drinks options were excellent. Didn't use the gym or pool but both looked good.

Would have been good to have a la carte breakfast options before 10am. Also the Alexa speaker in the room doesn't work without an Amazon account, so the only music available was elevator music. It would be good to have a Bluetooth speaker in the room to be able to play spotify.

A really fantastic hotel. It was clean and modern, and a great views from the window, even from our room which was over the car park! The bed was particularly comfortable, and we enjoyed having a chromecast TV and AC. The staff were very friendly and helpful. Even though we didn't make use of it, the room service also looked great! It had a very comfortable and relaxed feel, and it was fairly reasonably priced. It was also perfectly placed next to the dolphin encounter place, which we didn't realise when booking but were planning to go to! It had a nice feeling of being higher end and relaxing but not too pretentious.

Not much! The room could have benefitted from a bedside lamp and an additional mirror in the room but otherwise it was pretty faultless

Hotel and location fabulous. Nice to stay in a good quality accommodation, great location and to enjoy sitting looking out over the water. Despite our reservations about a big multi story hotel in kaikoura, we have been pleasantly surprised. A real asset. Love the use of te reo Maori

We dined at the restaurant, menu and food delicious, the service was way below what you would expect from paying those prices. We think there were a whole bunch of newbies, still you shouldn't put them on the floor unless they have some basic skills eg having water, salt and pepper, having to ask for service and not knowing what was on the menu. This is serving international tourists, who like us are interested in food and wine.

Check in and check out were super fast and easy. Parking was easy on-site and staff were able to accommodate us with our trailer boat as we gave them time to check if they had room. Hotel overall was clean and beautifully set up. The room was exceptional with a beautiful view of the ocean. Room was clean and minimalistic making it perfect to accommodate the family. Love the bathroom facilities and the area to hang your gear at the front door. Plenty of parking around the hotel as well and walking distance to the main street with stores, cafes and restaurants to explore. Straight across the road from the beach and right next door to the dolphin watching centre. A great hotel, we will certainly be back again for another holiday and for longer!

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very clean and nice rooms

could have done with a little more heat in the dining room and bar area as quite cold also the signage for the toilets etc needs to be not just Māori but have the English wording as well noticed people asking where the toilets were as they didn’t understand the Māori name

Room was spacious and clean. Though for traveller's a small fridge with an ice box would have made it excellent

BREAKFAST. the female st the resturant counter was rude/stressed as there appeared not yo be any staff on. The young boy that was there was overrun with requests. The breakfast at 8.15 am was Luke warm, bacon too crispy and people were looking for cereal bowls and spoons. Tables dirty and not cleared . NOT GOOD AT ALL

we paid a fair price for being a new complex. I know a tour bus driver took his wife to this hotel when first opened and paid a horrendous amount, including a main meal, that they couldn't have due to staff shortage and fully booked. I would never pay what he did, I am just back from Japan and Vancouver classed as expensive cities, yet no comparison.

staff knocking on the door twice, then getting ready to enter themselves when we didn't answer for cleaning at 0900. Recently back from visiting 8 overseas countries and used to cleaning staff wait until we left hotel or after checking out time. I met a friend staying on same level that experienced same situation

The room was massive, comfortable, and very clean. The hotel staff were very friendly, efficient, and helpful. Parking was plentiful.

The service at the restaurant was strange; we watched several other tables get seated and order long after we did, and they got their food first. We were also told that one item was unavailable that evening, but then heard someone else order it. The food was fine, but nothing exciting, and the service was just not that great.