Nice lobby, clean rooms, good location, friendly staff.

I would have liked a microwave in our two room suite. Also, paying for parking in the hotel lot is just silly. It’s not a high traffic area and there are plenty of spots. I’ve never had to pay for parking in similarly located hotels. The online description and pictures showing there was a lounge to buy drinks is incorrect and should be updated. That area is only used for breakfast, which is a la carte.

The balcony, Starkbucks on site, pool,staff, the commons area outdoor area. The room is nice and comfortable. Great pillows.

The pictures show a restaurant/Bar & whirlpool on site. There is not a restaurant/Bar onsite. The whirlpool was removed. Parking is not free you are not made away of this unless you read the little sheet that is placed under your key card in the key card folder. Breakfast is not complementary but is reasonable. The air conditioner has musty smell to it when on. The pool is not heated very cold.

I liked the set up itself but everything at this location was worth the price and it’s located around close by stores or fast food if needed! The pool and breakfast I had no complaints with as well as the staff met our needs when we did need something! Wish there was a pancake Or waffle maker lol at breakfast but nothing was bad about my stay loved the balcony option as well as the view.! (:

Maybe just a little more options for breakfast but nothing else was wrong!

The location the style the parking was excellent very quiet and cozy!!

That the pool door had been open all night my first night so the next day it was bugs in the pool and the pool was closed the rest of my stay so I never got the chance to use the swimming pool. Oh another small minus there was not hot tub but it was advertised as part of the pool area

Hostess Terrie Tornio was terrific! I unintentionally reserved through Booking.com and reserved the wrong dates. It took 5 minutes to make the reservation and an hour to get it changed with Booking.com while I was standing next to Terrie. The time it took had nothing to do with her, she was great. Also, the place was clean, didn't spend much time there but enjoyed it.

Quiet room, clean, bed was so comfortable with large pillows! Best night's sleep! Staff was so friendly & welcoming. Even had a little balcony outside the room.

The cushion on the loveseat, which was a hide-a-bed, didn't fit correctly, so I couldn't sit back & relax without it collapsing.

I think that there could have been more choices besides cereal and yogurt, the customer service was amazing. The location was great not far from where my grandson was playing hockey.

I was satisfied with my stay.

We had a suite for a week. Close to an exit, patio w/2 chairs, two rooms meant 2 tv's, love seat w/2 comfy chairs. Very nice staff. Quiet.

Loveseat needed back pillows. Back too far back to use unless you curled up in corner. Air conditioner blows right on your head when using loveseat. But loved Sonesta and will use again

Unterkunft hatte alles, was wir brauchten, e.g. laundry option. Room was big enough, beds were comfortable. Room had even a balcony.

The view was just on I-494 and it was very noisy when the windows were open.

overall good atmosphere and kind staff.

Location sucked for transit, and we didn't get room service once in our entire almost week long stay. Weird but whatever.