We stayed in a villa at this hotel with a family of seven, and we all loved it. The villa was spacious and clean, making it the perfect option for a large family. The breakfast was delicious, with a wide and varied selection of food. Almost every evening, we dined at the hotel restaurant, where the food, drinks, and service were top-notch. I also want to highlight the excellent service at the hotel. Thank you very much, and we look forward to coming back next year! :)

Since we stayed for 10 nights, the water in the pool was excellent at the beginning of our stay, but closer to our departure date, it started to turn green.

The villa with shared pool access from large sun lounge area was nice. Very large and comfortable bed. The beach was great, clean (up to the fence line) and next to the pool and bar. Great spot for sunsets. Food menu was extensive and bbq had a lot of variety to choose from. Staff very friendly, but most did not speak much English at all, which was ok as most guests appeared to be from Russia or other Eastern Europe countries. They seemed better catered for.

The shower drained slowly and water was cut off without warning a couple of times. There is such a thing as too close to an airport and I like planes, but the sound of planes taking off and landing became a bit annoying after a while, even for a jet lover like me. Location was a little bit further from entertainment area too.

West coast is the best location on the island. The hotel is 20mn of the center by scooter. Pool, beach access, gym and globally services are really cool. Restaurant has a diversified menu. A little expansive compared to rest of Vietnam but I guess it’s the island thing. 3 different breakfast that are very nice.

The staff barely speaks English. Lot of misunderstanding. No activities organised during our week: running got cancelled, no beach volley, etc… This is different from what is announced by the resort. The service at the restaurant is at the minimum: goûter is closed before the time (and they won’t give you anything if you are 1mn late), no pillows on chairs outside you have to ask them every time, no one comes to see you at the table during the meal you have to wake up and ask.

Villa rooms were a good size, clean and everything worked well. Pool was nice and right on the beach. The staff were very friendly!

As it was a bit further away from places we ended up eating mostly in the resort. Lunch & Dinner can sometimes be very slow. At times we waited up to an hour for food. Leaf blowing outside of villas @7:30am was not ideal when trying to have a relaxing holiday.

Really nice,comfortable,spacoius,clean rooms and most amazing thing was a swimming pool located just right next to patio Doors. Super friendly and kind stuff that was always ready to help or solve the issue. One of the big things for me personally was safty... it was very safe at the resort but also outside of the hotel area as well so no problems with evening walk next to the beach.

Food was good ... by saying "good food" i mean nothing WOOW and i couldn't find anything what was better than avarage from menu.

The location is great, far enough away from town to be quiet and have that island feel with just the waves breaking being the main noise while walking around the hotel, but not too far to make it a pain to go out for dinner. The room was a great size with a lovely spacious balcony with a large couples lounger to relax in the evenings. The hotel feels very open with no doors and just the ocean breezes blowing with was great during the hot days and during breakfast. Staff were great l, very helpful especially the guys operating the golf buggies who will always stop when driving by to make sure you don't need a lift somewhere to stop you from any sort of walk. We both had a great time and have no real issues.

Nothing major.

Amazing resort, beautiful comfort villa, beautiful garden and very clean. Brekfast is super until 10am, variety of food, from 3pm - 4pm you have tea time, with some snacks, cofee and drink for free and every evening they bring in the room some fruit or biscuits for free. In the evening you can choose variety of meat and sea food for barbaque with bife salad. You have 20% discount on everything, coctails, beer, fruit etc... All employers are very kind and make you a perfect stay. For some people the resort is too far from town, but after a long travel in Vietnam, this is a compleet relax.

I have nothin to say.

This was the last place we booked on our month long tour of Phu Quoc and the first large resort. At the previous resort my wife had injured her foot and could barely walk , upon seeing this Ms Truc one of the managers upgraded us to a villa with a private pool she also showed great compassion to her during our stay. The Luxury sea view villa was large with a comfortable bed and a fantastic bathroom also the pool was lovely. Breakfast was good and the restaurant food in the evening was of a good quality although if you wanted to eat out there were lots of options just a short Grab ride away. The only bad thing was the beaches either side of the private resort beach were traps for the usual plastic debris.

We had an amazing family stay at Mercury Phu Quoc Resort! Our room was right in front of the pool and beach—couldn’t ask for a better location. The staff were friendly, the breakfast buffet was excellent, and the restaurant food was great too. Loved the welcome fruits in the room and the free tea time at 3 PM. The beach was clean and peaceful, with free kayaking, and the pool was perfect for both kids and adults. There’s even a free shuttle tour and plenty of activities on-site.

Only downside was the pool bar not always having staff around, but everything else made up for it.

Mercury was amazing resort in I've ever seen. Calm, comfortable and delicious food and desserts. Room was nice view with pool. Free breakfast was very good and fresh. And 3pm tea time is nice so fresh desserts, dried fruits and milk. Far from Sunset town, Vinwonders and Vinsafari, bit far from downtown. I knew on check out day shuttle bus twice a day to downtown for free 😟, and if you rent motorcycle you need international driving license.