The staff had great customer service and the property was clean

My complaint is with Booking.com. They are misleading. When I originally booked the hotel, the listing stated that the property was 1.8 miles from AT&T Stadium, which was a lie — it was actually 12.8 miles away. This misinformation inconvenienced my travel party, caused us to be late for our event, and forced us to pay significantly more in Lyft fees.

The breakfast was so good! Great options- not your typical. They had eggs, bacon, sausage, biscuit, fried egg/biscuit, cereals, waffles, cooked oatmeal , various oatmeal’s, various milk options including OATMILK, fruit, yogurt, juices, coffee, hot chocolate, bagels, muffins, toast… and so much more.

How slow the elevator was. It was also kind of touchy. There’s only one elevator.

Traffic noise was louder than to be expected and the male working the front desk was not very friendly. When I let him know that we had taken the last of one of the breakfast items, he appeared to be bothered that I interrupted him eating while at the check-in desk. Another parent had left some technology equipment in the breakfast area and when he inquired about them, the gentlemen did pass along the information to the manager but again was not very receptive.

The bed and ac were very comfortable.

On the first night we did find a roach. We caught it and flushed it down. We told the overnight worker. He moved us to another room then the next day we found another in the bathroom. We didn't report the second one because we weren't fond of the idea of switching rooms again. After the second one we didn't encounter another.

clean, excellent breakfast, very soft and comfortable bed mattresses, workstation inside the room with plenty of outlets and good lighting

nothing

Was convenient to the airport . With my flight be canceled the night attendant was there for us

Need to be updated

Rooms were very nice and clean. Will definitely stay here again

The guy at the front desk was really rude, cocky, and disrespectful. It appeared that he was very frustrated with us because the strip on the card didn't work too good, resulting in us having to use another card. When we walked off, we realized it was because he was on the phone with his airpods in his ear. By the time we showered and got ready to leave for some hours, he was sitting in the lobby with the lights off, feet on the chair, on the phone again.

The breakfast was really well done. The potatoes were crispy but not over seasoned like most hotels. I liked the salsa too.

It was a great emergency stay

Didn’t have breakfast but the value was good

The bathroom door didn’t stay shut so it couldn’t lock. The pillows were not good at all

John was awesome to work with at the front desk at check -in!!!!!

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