Loved that it was 2 bedrooms each with its own bathrooms plus the living room/kitchen. The lady who staffed the front desk 6/4 at 4:30. Give her a raise. It’s hard to find good customer service anywhere nowadays. She was a blessing, cheerful, friendly and just happy and kind.

1. Pool was closed. This should be noted. No biggie though. 2. We put the sign on the door that we were all set yet housekeeping came in. In doing so they took my head towels I brought for after washing my hair. 3. Beds are too high…. Couldn’t get in and out without a running straight. Had to buy a 12 pack of soda to use as a stepping stool.

I loved the atmosphere of feeling like I was in my own home it was just smaller but so cozy and really felt like home. I love the staff members which were Ms or Mrs Lorraine and Mrs or Ms Christine and Ms or Mrs Jennifer and there were two other very polite ladies that was on morning shift. I really give thanks to Mr Arron on 3rd shift. He was so very helpful, and took the time to answer my questions about the pizza place and it's food. I have two granddaughters who was wanting Chinese food, but it was closed. So Arron help convince the girls to get wings and pizza. Thank you all so much. Excellent stay and Premium Staff. We are planning our next visit there now, and hoping for the same room 717. Thank you for being a great team of people, and so very very friendly and polite and I must say some genuine caring folk!!!!. Thank you once again.

There wasn't anything really not to like.

Let me say that the GM and the AGM were incredible. I immediately knew by the absolute frantic pace of the gentleman that someone must have called out or did not come to work. I am a 27 year veteran of the service industry and truly believe those two men went above and beyond to make sure the guests were cared for. Stunning display of work ethic and dedication to the brand. Bravo gentleman, Bravo.

Fireplace didn’t work. Would have been nice on that 20 degree evening

Staff was very friendly. Room was clean and perfect for our needs.

Property was having maintenance (painting). The lifts being used were right outside our windows and constantly beeping (first thing in the morning even on Saturday and Sunday). Being a leisure or business trip it would have been nice to not be woken by the noise. Our windows were covered in plastic as well.

There was an issue with my booking and the lady working the front desk at check in went above and beyond to make the problem better without me even asking! And the woman who seemed like the hotel manager saw us the next morning and was asking about our stay like she knew us. Super friendly and accommodating staff!

Mike is the best worker. He will keep the customer coming. I'm coming, add 1 comment.

They had to work on their breakfastw The work is was great. Rule service could be better Room service good bed better see

Breakfast was good and choices varied from day to day. Serving layout was adequate but a little tight for the size of the facility. Staff was very friendly and accommodating.

Some modernization upgrades (pool and exercise equipment) were ongoing which occasionally impacted use of the elevator and parking area.

From checking to departing, my family and I had a pleasure experience. The facility was clean and smoke free.

Not a huge deal, I wish everything was taking care of during one transaction. Parking had to be done via scanning a QR code and submitting credit card information .

Great staff, good location. They are currently renovating and there are some issues from that. They relocated their breakfast area and it was adequate. It will be back to great after renovations are finished

We had to work around the renovations going on. This included work people, debris, areas under construction and some noise.

The Location, the property was in perfect condition, the front desk staff was kind.

The bed was too small, my wife is handicap and a full bed was small to us . We was 4 nights and housekeeping only cleaned once .