Location, location, location!!! Also very clean, great team members, lit parking, and competitive price.

The bed was unstable a bit and I could feel the springs.

The bed was exceptionally comfortable. The staff was pleasant. I love that the doors lock in the lobby after a certain time. So everybody doesnt have access. I felt secure. It was nice and quiet. The place was clean and set up nice with a nice layout. I loved the streaming services ☺️. And the breakfast was 🤌🏽 (chefs kiss)

At first I didn’t like being put on the first floor by the janitor closet but the room number turned out to be my birthday number (which is the reason I was there in the first place) so it made it right ☺️

Proximity to shopping, restaurants, and Carrowinds. Nice breakfast

Walls are so thin I could hear the neighbors conversation that lasted until 2am word for word...dude has issues. People arguing nearby. Worse than normal apartment type sounds. I call front desk and it was quiet after that. Disclaimer: check that the hotel clock alarm is turned off. My kids did not and got woken up at 3:20am LOL they learned a new life lesson.😀

The location of the hotel was perfect because it was not too far from the mall and the relative that I was visiting. The breakfast was excellent and the staff member manning the breakfast was very attentive with all the guest.

The only problem I have is that rooms are not automatically cleaned daily.

The young woman at the front desk (maybe Aniya) very pleasant & welcoming which is so refreshing after a long trip! The property was immaculate in all aspects! Probably the cleanest I have ever seen. My room was spotless and I loved the fact that the young woman who cleaned our room made little roses on top of the toilet paper & tissues! Not sure if this is expected at your property but was definitely a nice touch! Breakfast was full, plentiful & delicious. I ended up at this property because I was booked elsewhere down the street & it was awful. We HAD to get out of there as soon as possible. This exceeded all of my expectations & would highly recommend this property to all who travel!

Can't think of a single thing to change!

Excellent facility and location.

There was a minor issue with the cleanliness/prep of our original room. The staff showed immediate concern and went above and beyond. Gave us a better room immediately, which was excellent!

Breakfast was excellent. Front desk and housekeeping staff were so nice and pleasant! Also, very helpful!

I honestly don't know what could have been improved. We were perfectly satisfied and didn't see anything that needed any attention for improvement.

The staff was extremely welcoming and my room was beyond comfortable!!! It was my best experience solo traveling and they were so accommodating

Some parts of the carpet in my room was extremely sticky and there were a couple of icky looking stains on the couch but overall the good outweighted the bad

The staff was excellent great breakfast pet friendly will stay again for next trip

My tv would not turn on to channels staff was great about it but I only had a one night stay so it was not an issue at all staff offered to to fix it but i was leaving the next day

The room & cleanliness also Netflix being an option on the tv

Staff attitude at check in was rude & she was rushing me. My card was locked which made the payment decline and she made a face with an attitude even after I apologized .