Really unique, comfortable hotel. Very cool little individually decorated and unique booths in the lobby for sharing a drink with friends or simply relaxing and reading. Great location if you're going to an event at the kiva theater. I recommend taking advantage of the gym across the street ( included when staying at the hotel). There's a pool there as well, so even though the hotel itself doesn't have a pool, it's kind of like it does I am not exactly sure about this, but another nice thing about this hotel is I don't think there were resort fees. I am trying to make a point to not stay in hotels with resort fees as they are such a rip off.

Paying for parking.

The hotel was tge third but ny Hilton it has a strong connection with the Hispanic world don't miss the de lovely deco8of the al Icove thst are dotted around the main large lounge close to Reception. The room was and tge hotel was very good with us when we asked for a microwave.. It arrived very quickly. Breakfast was very good and the service came with a smile. The location of the hotels in the downtown area.there is a Starbucks close by and a local cafeteria. As well as a pizzeria.there is also the hotel's dinning room We enjoyed our stay and would be very happy staying at the hotel again.

I don't like valey car oarling ut is that or pRkong at a nearby public carpark. Finally there is no ice machine but you cN ask reception to send up a bucket of ice. No tongs with our delivery

Staff was great - I was on the 8th floor and the room was very quiet (I was there for the Duke's City marathon) and was able to get a good night's sleep.

I self parked in the garage next to the hotel. As a single woman, I didn't feel safe going to the garage. I recommend using the valet service.

Beautiful property that’s well-decorated and preserved. The rooms were clean. Staff was extremely pleasant and accommodating. We were able to check-in early. You’re within walking distance to quite a bit.

The rooms are very small, which is to be expected with a historic hotel, but let this be your warning. They seem to host a lot of events (weddings, etc.) so things can be a little loud at times. Was not as quiet as we were hoping.

We stayed there last year. Missed having the restaurant. The breakfast was delicious served in the lobby. Look forward to the remodel when completed. We also had dinner & it was delicious but look forward to more variety of items on the menu when work is completed. We have loved staying there. It is a charming hotel.

The hotel is beautiful and rich in history. The staff was so friendly and helpful. Everyone had a smile on their face. The restaurant was wonderful!!

Hard to figure out where the front of the building was in order to valet park. However, the gentlemen were amazing and very helpful. David was a favorite!!

The food, dinner and breakfast were amazing! The room was quiet. We never heard another guest from our room. Beds were very comfortable and everyrhing was clean. We loved the originality of the hotel and its very unique personality and style. We'll be back for another getaway!

The elevator dings when it passes each floor. It is so loud from within the elevator. It hurt my ears.

lovely historic property with lots of charm... restaurant was excellent... bar were fun for birthday party celebration..

check out was a gurfuffle with my 3rd party reservation becoming an issue... I had to call to straighten the mess out myself... but at least got it resolved within a day

Decor, tub in the room and cleanliness. Valet was very nice and gave recommendations on restaurants nearby as well as grocery store.

I did not like that the front desk wouldn’t answer the phone, also tried contacting room service and there was no answer. Front desk also did not have change for multiple guests that wanted to tip the valet.

I enjoyed my breakfast. The wait staff was very attentive and efficient

The people in the room next to me were smoking which set off the fire alarm and the announcement to evacuate at 4:30 am. The fire truck had to come. As I’m writing this I realize that it really was a positive because the evacuation was very fast and efficient and the reception staff was able to immediately inform us that it was a false alarm. I wasn’t able to go back to sleep, but this is no reflection on the hotel