The breakfast was excellent and a wonderful variety. The shower was a dream come true. There was no fear of falling in a bath tub. It was large, safe and comfortable. The bed was perfect and as I had a broken rib, it was great to sink into that luxurious bed. The staff was friendly and professional, patient and understanding.

Everything was great. There was no downers.

The pool area was great for the kids, the breakfast/lobby area was nice and comfortable, the room was incredible and the location was decent. The price was perfect for the stay.

The back door we used to get to our room was hard to get into. I think the card reader was damaged.

The young lady, September, at the front was a 10 out of 10 in customer service. We were traveling and exhausted. She helped get us checked in with a caring a professional manner. So grateful for her. Everyone was wonderful.

Whether our car and trailer were secure in the parking lot.

The staff was great and took care of every problem we had

The guy next door had his TV up too loud so we could hear it in our room. The bathtub only half the jets worked, and we didn't have a hair dryer in our room and needed to call down for it.

Breakfast was great Location off the highway was easy off easy on. LOVE the fact it wasn't your basic hotel, it was decorated and planned to be a fun place to stay! We will stay there again when on our way to Washington.

Nothing

The pool was amazing for me and my 9YO. Water features, slide, lily pads, water dropping from buckets, and the hot tub worked great. Receptionist was super kind with cookies waiting. Room (king suite - meaning there was a pullout couch) was spacious and clean. Needed a place to stay for the night with an early flight out in the morning and this was great. About 13 minute drive to the airport.

Had to leave at 4.30am to catch a flight, so missed breakfast - but that is our fault, not theirs. Great place and would stay again.

Overall a good location. The rooms were nice, the pool was fun and the staff was very helpful and nice.

The bathroom wasn't very clean when we got there and our ac unit was broken and very loud, but the staff took care of both issues asap. The beds were not very comfortable, definitely been used a lot. There was not a lot of parking. And the breakfast was not great.

Best Western Plus Kelly Inn & Suites was a wonderful hotel and plenty of amenities. The beds and pillows were very comfortable. The rooms were spacious and clean. Recommend to anyone looking for a great nights rest during your travels.

The hot tub in the room. Had traveled all day and really needed a hot tub, but arrived to late to go to the pool/spa. Was grateful for the hot tub in the room. This was fabulous.

nothng

The staff was very helpful! Breakfast was amazing! Beds are very comfortable, and pillows are the best ever! We need to find the pillows to purchase. I highly recommend this hotel. We unfortunately didn't get a chance to swim in the pool, but it looked so fun!!