I found your facility a good value. The room was clean. I asked for top floor, one end or the other of the building (so no room above me, no room on one side of me, and you gave me that. Breakfast, not at all special, was completely adequate, and the coffee was quite good. It was nice to have fruit juice and small cartons of milk. The bagels and the muffin I had were nothing special, but the option for a butter-like spread as well as peanut butter and cream cheese and possibly jam was nice. Every staff member I dealt with was friendly and helpful. Big ups for that.

I stayed a week and the phone in the room didn't work. Nowadays, with everyone having a cell phone, it didn't matter much. The hair dryer also did not work, but that did not inconvenience me. I reported both of these my 2nd or 3rd day there. The soda machine on the 3rd floor did not work, but there was one of the ground floor that did work. I could not figure out how to use the candy machine paying function. There was some noise problem, especially Friday and Saturday late at night, but it wasn't constant and didn't last long. The springs on your doors, to ensure that they close and lock, causes them to slam, and that was very noisy.

It was a great location and easy to get to the wedding we were attending. The staff was amazing. The continental breakfast was small but had enough options that we both could find things we liked and be full when we were doing. We powered for a "bigger room" so we could easily get ready for the wedding we were attending, but it was "way more bigger" than we expected.

There was some weirdness with the TV and we could not get the remote to respond to shut it. But once we got it on we could change the channel and the volume, so we could use it. We just had to get up to shut it off.

the in-room fridge was filthy dirty with mold, requiring after-hour (super nice) attendant to clean with bleach and gloves. The mattress/bed nearest the bathroom is sunken on the side nearest the other bed and the a/c works but had to be put on "ON" because auto didnt ignite it to work. The breakfast selection was very disappointing, compared to similar property types. As a former/veteran hotelier with over 34 years managing "luxury" hotels as Hskp Manager, Director of Operations, F&B Director, Hotel Manager, General Manager and Regional Director, I grade with a great degree of empathy.

See extended comments above

Breakfast was fine and the location met our needs for my son AAU basketball games. The male staff that checked me is was very, very friendly and made our first night very comfortable. Would definitely use this location again whenever needed.

I booked at this location because of my son games and the pool , but when we arrived, the pool had no water in it. It would be mindful to let future guests know when the pool is not open on their website . I was very disappointed and so was my son and his friends who was excited because of the pool.

Glad there was no extra charge for breakfast.

Wish there was refrigerator & microwave in the rooms , some medications require refrigerator, like insulin, so there should be one in each room.

My experience was ok, I enjoyed my stay. The room was clean and neat. I wasn't pleased at how I was charged for an additional night when I had already checked out. But thanks to Haylee, who was so sweet and professional, corrected the issue, and got my refund back to my credit card. And with all that being said, I probably would consider staying again. Just the next time, I will be more vigilant about who I'm in front of at that time and what's being place on my card.

The staff was very welcoming, and helpful. Nice room and the bed was so comfortable and soft. Breakfast was a grab-and-go - included juice, coffee, milk, small bagels in a bag, pastries, and instant grits. The location is close to the interstate, restaurants, and shopping areas.

The only issue I had was one guest on my floor who kept slamming his door multiple times and was extremely loud in his room. I would've liked a hot breakfast with scrambled eggs, sausage, or bacon.

It was close to where we had our basketball tournament. Staff was nice, the grab and go breakfast was a plus since we were cutting it on time. Will stay again if in area.

Wish they had a mini fridge and microwave in room. Only had one rag, mini towel, and a full towel for a family of four, the house keeper was nice to give me some. Internet wasn’t working, but could had been because of the storm.

The girl was less than a miles away from the baseball facility. On arrival, our room was ready and the staff were so kind. The beds were comfortable and we always appreciate a shower with great water pressure. After check out, We recognize we left a family favorite blanket and when we called , the staff collected from the room and held onto it for us to come back and get. So thankful!

The free breakfast was very typical. It was fine and sufficient to meet expectations for a lobby breakfast and the area was kept very clean. The location, is as good as it gets. 2 minutes from the highway 5 minutes from downtown Woodstock, major big box stores within minutes, gas station 30 seconds.

If you like really soft mattresses this is heaven. If you dont, ( i dont, you have been warned) They arent old shot mattresses they are just really soft