Breakfast was very good, better than most other hotels we've been to.

The fire alarm went off four times in the afternoon and early evening.

A standard HI Express Hotel, albeit with several tour groups. The location was convenient, with good access to the cruise terminal. The breakfast was good, with the usual hot choices. We love the fresh cinnamon rolls. Also the SOS with hot biscuits.

Parking was cramped. There were few restaurants near the hotel. The hotel was very close to a busy street. We thought the fee was a little high.

Close to the Fort Lauderdale airport. Very tasty breakfast (Thanks Marie). The reception service is fantastic (Thanks Mac). Excellent room, with thoughtful touches like having all Dobe products (shampoo, conditioner, soap, and body lotion). Excellent place for families.

We only stayed a short time and weren't able to enjoy the beautiful pool. I hope to have another opportunity.

This location was clean and close to mini shopping complex for all of the little nick nacks that you forgot to travel with ex: dollar tree, Wendy's, McDonald's, biglots, wine and liquor store , etc. .... are all located directly across from hotel. staff was friendly overall. The shuttle service staff should definitely get a pay raise they were exceptional. Thankyou Jackson. Overall quiet, clean, location. Breakfast was good but could have been better in terms of choices, biscuits were hard.

Hard biscuits at breakfast, and minimal choices for vegetarians, vegans.

The breakfast and location was great. Cleaning staff was friendly and did a great job.

The laundry rooms were not fully kept stocked. The soap dispenser took my money and didn't give me any soap. When I tried to tell the front desk, all he said was, "I know." Didn't help me get the soap or my money back. If he knew, why didn't he restock it or offer to help me?

Efficient stay near the airport. Good breakfast served early and hotel shuttle which came quickly once called from the airport.

No restaurant but they did offer to shuttle us to a nearby Mexican restaurant and offer a free drink.

Bed was very comfortable, linens were awesome. Shower was great.

Having two staff at the front desk. One helping another guest with check in, other one on the phone. Neither acknowledged that we were there. The one on the phone just walked away and once the first was done with his guest, he just walked away???? Neither said, “I’ll be right back, I’ll be right with you, thanks for waiting???” Very poor customer service. Once the phone guy came back, I finally said, “is someone going to check us in?”

I didn't care nor eat the breakfast only had coffee, they only had PORK for breakfast for the meat selection and cheese omelet, pork omelet,oatmeal, pancakes and cereal.So I don't eat pork I went and had breakfast at a restaurant.Tgey should provide other breakfast meat like turkey

The breakfast

The bed was comfortable, the staff was friendly and brought us the extra towels we needed very quickly. The location was perfect for our overnight stay before our cruise. There was a shuttle available to the cruise port for a nominal fee per person.

The cost was a bit on the high side for an ordinary room, however we understood that the location being near the airport and the cruise port, was a convenient spot to stay and therefore knew the price would reflect that.

The staff at the hotel was exceptional. The gentleman that worked in the morning, looked like he was coordinating five jobs. He worked quickly and efficiently getting us to our room, organizing transportation to the ship, recommending places to eat, and providing directions not only to us, but it felt like to 100 other people. He was extremely busy running from place to place and person to person. The gentleman working the evening shift was personable and helped me solve a technical problem that I was unable to do on my own. He followed up with me later to make sure the problem was solved. I appreciated his help enormously.

I hated the public area of the hotel. The area was too small to accommodate the number of people that were there; it was crowded with no where to sit and it was loud. Additionally, there wasn't an easy path to local restaurants which were located across the street from a heavily trafficked area. The intersections were unusually far away and that would not have been so bad except for the fact that it was raining heavily.