Polite, friendly staff from start to finish. Nothing too much bother. Vegetarian and gluten free food available. Breakfast choices excellent. Room and bathroom, large and comfortable. Excellent location with views of nearby lake. Few minutes walk to town. Plenty of eateries, pubs, shops and boat trips.

Not really 'didnt like'. The hotel is undergoing g major refurbishment, so scaffolding up around parts of exterior and workmen there in the week, however, this didnt spoil outbreak as most of the time we were unaware of them working.

The hotel is located at a nice view in front of the lake. Access to the pier and surrounding services are only a few steps. Likewise, town center is a few steps from the other side. Breakfast is included and is fine. Room service may require improvements, phone line was broken and was not attended during our stay. Room price is somehow high compared to hotel ranking. It looks like we have paid for the location.

The hotel is located at a nice view in front of the lake. Access to the pier and surrounding services are only a few steps. Likewise, town center is a few steps from the other side. Breakfast is included and is fine. Room service may require improvements, phone line was broken and was not attended during our stay. Room price is somehow high compared to hotel ranking. It looks like we have paid for the location.

Check-in was quick and efficient. The room was comfortable, we were offered an upgrade but as we had already unpacked preferred to stay where we were. We didn't dine on an evening, the breakfast was buffet style and was of good quality and choice. The walk through the gardens to lakeside was good. Overall a good choice.

All the building work slightly detracted from the overall appearance (May). The walk to the room carrying cases was hard work due to all the steps, the lift wasn't working. One of the breakfast staff was a bit surly, spilt beans all over my shoes with Zero reaction or assistance offered, let alone an apology!!!

Great location, central to everything needed, pleasant surroundings and the staff were very pleasant too. A great breakfast, welcome and depart and it was good that we checked in and were helped with the parking. We were given 2 days parking but charged for one as we arrived at 3pm for check in and to not rush after breakfast! Good thinking! Generally good decor in shared spaces, lots to see around the hotel and comfortable and cosy.

The bathroom was very tired and not kept as well as expected. Some things on checking in that you would expect to be informed about weren't (breakfast time and location, as examples) and we had to find out ourselves (no info in the room).

The position of this hotel is beautiful, and I was very lucky and grateful to have been upgraded to a 'lake view' room when I arrived, which was a lovely surprise! The view was spectacular. Good size room, very comfortable bed and large bathroom. All the staff I interacted with were very polite, friendly and professional.

The hotel in general is in need of a bit of a 'spruce' - it's tired in some places, although still very comfortable. The bath plug, for example, kept locking shut so wouldn't drain water without me removing it. Creaky floor boards and some issues getting the television to work. Only minor things, but they add up to make a difference.

Everything Other hotels claim to be " better" but they haven't got the location like the Belsfield. The harbour at the rear, with fantastic views, and the town centre 3 minutes away. No brainer

Its changed hands and we felt a little settling in was required in a few areas. So a couple of bumps in the road, but no worries. Our 3rd time and will be back again next year

I booked the hotel for my sister's 60th Birthday. She had always wanted to stay there as a child and we finally got to stay there. I asked for a bottle of prosecco to be put in the room for our arrival and this was arranged. From checking in by Charlie to checking out, the service was first class. Wonderful breakfast and service by Driss. Then we were given a tour of the hotel by John who told us about the history. He was so passionate about the Belsfield. The view from our room of the Lake was breathtaking and we didn't want to leave. Beautiful gardens and a joy to have a drink on the lawn looking out over Windermere. The Belsfield and staff created special memories for my sister and I and fulfilled childhood dreams.

Leaving. Just a point we do feel that parking should be included with the price of the stay.

The location and view were superb. We enjoyed the view of Lake Windermere from the lounge inside and the garden outside. The hotel ambience was really good. The lounge, dinning and bar areas were well maintained and the garden was beautifully kept.

The service at dinner and breakfast and also at the bar was not upto the mark. The bar tender was too slow and inexperienced. You seemed to have been understaffed. There were too few staff serving during the dinner time- also at the breakfast time, which resulted in a long wait. The staff were trying their best but to be fair to them it was impossible for 2/3 people to serve all. We were not impressed with the quality of dinner menu on our first night. So we dined elsewhere on the second night.

The staff were exceptional. The hotel is located overlooking the lake with wonderful grounds to enjoy. Rooms were spacious and the choice at breakfast was fantastic. Parking available at £15 per day if booked through a third party.

Not an adverse comment but to let people know that the hotel is undergoing some renovations and updating so there's some scaffolding and people working on the building during the day. It wasn't an issue but mentioned it to be complete.

Excellent location. Car parking. Lovely lounge. Friendly staff most of time. On raining days, the hotel has umbrella to lend us.

There was no water from the tap one night, so couldn't take a shower... On our arrival, we were 50 mins earlier than standard check-in time; despite the room was ready and available, another reception staff told off the lady who serviced us not to check in us and insisted to ask her colleague let us waiting for the standard check in time. Well, we appreciate the professionalism and stick to the rules, but it would be great to have some certain degree of flexibility and being extra friendly on the raining day...