Call for great rates
+1 (888) 385-68285,874 reviews
From
$941, Kensington Garden Square, London, W2 4BH, United Kingdom
5,874 reviews
1/38
Free wifi
Bar
Tour desk
24-hour front desk
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Free toiletries
Welcome to the Phoenix Hotel, your charming retreat nestled in the heart of London! Starting at just $94 a night, this delightful 4-star hotel offers an escape from the hustle and bustle of the city while keeping you conveniently close to all the action. Located at 1 Kensington Garden Square, you’ll find yourself just 2.8mi from the vibrant city center, making it easy to dive into all the exciting sights and experiences London has to offer.
With over 5,111 glowing reviews, our guests can’t stop raving about their stay! Enjoy complimentary Wi-Fi to stay connected, a bar to unwind after a busy day, and a dedicated 24-hour front desk to assist with all your needs. Planning to host a meeting or banquet? We’ve got you covered with our meeting facilities (additional charges apply), ensuring your events are as smooth as can be. For those seeking comfort, our non-smoking rooms are equipped with free toiletries and cozy bathtubs that invite you to relax and recharge after a day of exploration.
Whether you're visiting for business or pleasure, the Phoenix Hotel is here to make your stay memorable. Feel free to pop by our tour desk to get insider tips about local attractions, or simply take a moment to soak in the views from our upper floors accessible by elevator. With amenities designed to cater to your every whim, we're excited to welcome you to your home away from home in London!
At the Phoenix Hotel, we believe your comfort is paramount, and our wide variety of room types caters to everyone’s needs—from solo travelers to families of ten! Cozy up in our Small rooms for an intimate escape or stretch out in lavish Executive rooms with a king-size bed, ideal for those who enjoy a bit of extra space. Traveling with a group? Our Grand Deluxe option holds up to 16 guests, perfect for making lasting memories with your loved ones. Each room is designed to elevate your stay with modern comforts that ensure restful nights after busy days exploring the enchanting streets of London.
But wait, there’s more! Our stellar location means you’re just a stone’s throw away from iconic landmarks and attractions. Stroll through the beautiful Kensington Gardens, indulge in retail therapy at nearby boutiques or sample local delicacies at charming eateries. Feeling adventurous? Make your way to the vibrant markets or hop on the tube to further uncover London’s hidden canyons of culture and excitement. After a day of making memories, retreat to our inviting bar for a well-deserved refreshment and share tales of your adventure with fellow travelers.
Ready to take that well-earned break? With payment options including Mastercard, Visa, American Express, and Maestro, booking your unforgettable getaway has never been easier. The Phoenix Hotel prioritizes your satisfaction and ensures you have everything you need at your fingertips. So, what are you waiting for? Pack your bags, grab your camera, and let the Phoenix Hotel be your gateway to the unmissable magic of London!
Closest airports
London City Airport
10.5miLondon Heathrow Airport
11.9miLondon Gatwick Airport
24.7miLuton Airport
26.1miLondon Stansted Airport
31.5miFree wifi
Bar
Tour desk
24-hour front desk
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Free toiletries
Bathtub
Show 7 photos
Room - 1 Twin
1 Twin Bed
45 sqft
Private Bathroom
Flat-screen TV
Tea/Coffee maker
Upper floors accessible by elevator
+
More details
Welcome to our cozy Single Room featuring a comfortable Twin bed, a private bathroom with free toiletries, and easy elevator access to upper floors. Perfect for solo travelers looking for a convenient and comfortable stay.
Show 4 photos
Deluxe
1 Double Bed
75 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
Indulge in comfort and luxury in our spacious Deluxe Double Room, featuring a cozy double bed and a relaxing bathtub. Perfect for 2 adults and 1 child, with free toiletries provided for a pampering stay.
Show 4 photos
Small, 1 Twin Bed
1 Twin Bed
55 sqft
Private Bathroom
Flat-screen TV
Tea/Coffee maker
Upper floors accessible by elevator
More details
Cozy double room with a twin bed, perfect for solo travelers, offering privacy with a private bathroom and free toiletries. Accessible by elevator on upper floors.
Show 6 photos
Standard Room
1 Double Bed
65 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
Show 6 photos
Room - 2 Queen
2 Double Beds
2 Queen Size Beds
Free wifi
Minibar
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
Show 8 photos
Triple Room
3 Twin Beds
85 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
x3
+
x4
More details
Show 6 photos
Room - 2 Twin
2 Twin Beds
65 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
Show 4 photos
Small, 1 Bed
50 sqft
Free wifi
Flat-screen TV
Tea/Coffee maker
+
More details
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit has 1 bed.
Show 4 photos
Deluxe, 1 Double Bed
75 sqft
Free wifi
Flat-screen TV
Tea/Coffee maker
+
More details
Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Show 3 photos
Room - 2 Double/2 Single
2 Double Beds
160 sqft
x4
+
x3
More details
Standard is 161 square feet and includes either 2 double beds 131-150 width or 2 single beds 80-130 width.
Show 4 photos
Room - 4 Twin
4 Twin Beds
110 sqft
Private Bathroom
Bathtub
Flat-screen TV
Tea/Coffee maker
x4
+
More details
Executive
1 King Size Bed
1 Double Bed
x4
+
x3
More details
8.2
5,874 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Catarina
9.1
August 2024
This is my go-to hotel whenever I visit London. It’s my third stay here, and I always have a great time. The rooms are comfortable, clean, and well-equipped, plus the hotel is conveniently located with excellent transport links nearby. The breakfast is also quite good.
Mihaela
8.2
May 2024
- amazing location - 5 min walk to multiple means of public transportation, beautiful Hyde Park/Kensington Gardens & Palace, multicultural restaurants and supermarkets - daily room cleaning, everything kept in good order - beautiful exterior façade - flexible breakfast time interval - non-stop reception desk available
- very small single room, but the space was effectively used so I did not lack any amenity - breakfast food could have been more varied
Katja
9.1
May 2025
I think it all comes down to value for the money and in this aspect this is an excellent hotel. The room is new, you get room service every day, breakfast is buffet style with more than enough options (a few types of salami and cheeses, cheese spreads, yoghurt, honey, jam, cereal, fruit, coffee machine, juices, toasts and bread, pastry), the staff is mostly nice and the location is great. Very close to all the attractions and even more importantly the tube connections are great and proximity to the tube stations also. You have a few stores and lots of restaurants right around the hotel. This is more than one could ask for in London for the price of the room. We were also given an adapter for the UK plug-ins which was very much appreciated. Of course there are some downfalls given the price: the room size is small, the bathroom also with basically no place to put the toiletry bag on, there is no hallway so the entrance to the bathroom is in the middle of the room.
As I wrote above: the room size, bathroom size, also some of the staff at breakfast is quite cold.
Yvonne
8.2
October 2024
It is relatively well located and there are several supermarkets and public transport nearby. The room was clean and the breakfast was extensive and you could always find something.
The room was quite small, but completely adequate since I was alone and out most of the time.
Andrew
8.2
December 2024
Quiet basement room. Twin not the single booked. Handy for several tube stations. Basic breakfast. WiFi and hot water fine. Will consider staying again.
No issues
Alida
8.2
January 2024
The hotel is in a perfect position to reach the city centre using the underground (two stations are close to it, which means you can find three lines of underground and go almost everywhere). The room was clean, the staff was kind and the breakfast was varied, good for both sweet and savoury taste
The size of the room is not big but for few nights it's still pretty comfortable
Emma
8.2
June 2025
Great location and breakfast, although more clear vegan options would be great. Staff very friendly. Good room layout
The bed is uncomfortable you could feel the metal springs in your back. My husband and I both had sore backs after leaving. The shower system is not good, it was either cold or searing hot- it took ages to get it right. A standard tap would be much better. When trying to have a bath the water only turned on searing hot unfortunately I needed to use the kettle to fill up cold water in the sink to transfer it to the back for ages for it to cool down. So only negatives are bed is uncomfortable and shower/ water system with hot/ cold not good. Also a very slow outdated lift
Heather
10
January 2025
Location is excellent; walking distance or 1 underground stop from Paddington, close to 2 underground lines, cafes and food shops. Also feels safe when walking back after dark. Staff are very pleasant and helpful. Hotel has single rooms, which many hotels don't have, so is well priced. It even includes a continental buffet breakfast. The single rooms are cosy but extremely warm, clean and well appointed, including the ensuite. Has everything needed, such a good towels, simple toiletries, tea and coffee and those useful little touches like tissues, a reading light and a socket by the bed.
No air con so summer could be tricky.
Pam
9.1
August 2024
It’s in a good location, close to Bayswater tube station. The room was clean and breakfast good.
The room was a bit small and hot as no air conditioning.
Silvie
8.2
May 2025
Excellent location, friendly staff and great choice for breakfast. Rooms were quiet and have everything you need for few nights. A place to go back to if needed in the future.
Our room was too small for 2 people - Booking.com stated room on the ground floor - that on the 3rd floor we had was a way too small and opening windows did not help. We had fans available which helped a bit but installing an air conditioning especially in small room like our on the 3rd floor is something I would recommend. And double check with the staff what is on the booking and which room you actually get assigned.
Attractions
Lord's Cricket Ground
1.3miBomber Command Memorial
1.9miPrimrose Hill
2.1miLyric Theatre London
2.4miQueen's Theatre
2.4miHer Majesty's Theatre
2.5miAmbassadors Theatre
2.6miLyceum Theatre
3miDuchess Theatre
3miNovello Theatre
3miSir John Soane's Museum
3.1miLambeth Palace
3.2miGabriel's Wharf
3.5miAscot
22.2miRochester
31miAttractions
Lord's Cricket Ground
1.3miBomber Command Memorial
1.9miPrimrose Hill
2.1miLyric Theatre London
2.4miQueen's Theatre
2.4miHer Majesty's Theatre
2.5miAmbassadors Theatre
2.6miLyceum Theatre
3miDuchess Theatre
3miNovello Theatre
3miSir John Soane's Museum
3.1miLambeth Palace
3.2miGabriel's Wharf
3.5miAscot
22.2miRochester
31miAirports
London City Airport
10.5miLondon Heathrow Airport
11.9miLondon Gatwick Airport
24.7miLuton Airport
26.1miLondon Stansted Airport
31.5miFree wifi
Bar
Tour desk
24-hour front desk
Non-smoking rooms
Elevator
Upper floors accessible by elevator
Free toiletries
Bathtub
Accessibility
Entire unit located on ground floor
Upper floors accessible by elevator
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Laundry
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Snack bar
Tea/Coffee maker
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Tour desk
General
Carpeted
Elevator
Family rooms
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Electric kettle
Living Area
Desk
Media & Technology
Flat-screen TV
Radio
Telephone
TV
Physical distancing
Cashless payment available
Room Amenities
Fan
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1 (888) 385-6828Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Visa,
Mastercard,
American Express,
Maestro,
Cash only
This property accepts cash.
Felix Lane, Middlesex, Shepperton, TW17 8NP, United Kingdom
13.2mi from current hotel
Very Good
1,619 reviews
From
Langley Vale Road, Epsom, KT18 5LG, United Kingdom
14.2mi from current hotel
Very Good
1,769 reviews
From
Gibson Road Surrey, Sutton, SM1 2RF, United Kingdom
10.5mi from current hotel
Good
2,344 reviews
From
Bromley Hill, Lewisham, BR1 4JD, United Kingdom
10.6mi from current hotel
Very Good
3,773 reviews
From
The Broadway, Wimbledon, SW19 1SD, United Kingdom
6.5mi from current hotel
Very Good
1,634 reviews
From
Hampton Court Road, East Molesey , Richmond Upon Thames, KT8 9BN, United Kingdom
10mi from current hotel
Very Good
1,170 reviews
From
680 Purley Way, Croydon, CR9 4LT, United Kingdom
11.3mi from current hotel
Good
2,573 reviews
From
Warren Road, Kingston Upon Thames, KT2 7HY, United Kingdom
7.2mi from current hotel
Very Good
1,792 reviews
From
Coulsdon Court Road, Croydon, CR5 2LL, United Kingdom
13.9mi from current hotel
Good
2,097 reviews
From
Featured hotels
Featured hotels
Cities nearby
Popular cities
From
$94Call for great rates
+1 (888) 385-6828