The most comfiest hotel bed I think I’ve ever stayed in. The room was absolutely stunning with the mountain few and the river running by, it was just perfect, especially having the balcony to sit out on. The products provided in the room (shampoo, body wash, conditioner, body lotion) were amazing, added to the spa experience. The restaurant set up is gorgeous with the lights. The spa although it’s very small compared to others and not as many spa facilities, it is still a nice and clean spa. The few from the small hydro pool is simply stunning.

The prices for the food in the hotel restaurant is very expensive and not a lot of vegetarian choices. I thought £22 for the only vegetarian main course meal (roasted aubergines) was a little extortionate. The desserts however are a good price and very tasty. There’s not a lot of food places open on the evening time around Grasmere so that is why we booked a meal at the restaurant. Otherwise you have to drive out of the town.

Great location,friendly staff ,excellent breakfast.

Even a small swimming pool , or plunge pool would enhance the overall enjoyment of the hotel. Lots of heat in the sauna but cooling down was more difficult. My biggest dislike was the added ten pounds a day parking fee which I was only informed about after booking. This really annoys me as it is just an added cost but hidden. It will prevent me from returning. I think that as a seasoned hotel resident it was an enjoyable experience if a bit overpriced.

The room was very spacious and comfortable. The staff were very friendly and efficient. Dinner and breakfast were very good, especially dinner.

I am not sure why you need to pay for parking. Surely it should only be non-guests that pay for parking?

Lovely setting, exceptional food in the restaurant small spa area if required. Decor nice and fitting to hotel, comfortable bed and good bathroom / shower.

£10 per night parking charge excessive for hotel like this in an area such as this. Should be included in the room rate not seen as an extra profit centre.🙁🙁🙁🙁 Breakfast food was good but should have been hotter.

Beautiful setting, beautiful grounds, comfortable room, good food, friendly staff.

The car parking charge - £10 per night. Food and drink are expensive. Gratuities added automatically to everything. We had two meals and a modest number of drinks which added up to more than the room booking. We'd stay again but eat out more

the spa and the comfortable bar cleanliness of rooms and friendly staff

the bar was expensive especially as they added gratuities to every round also breakfast was on the stingy side and charging to use the car park

Hotel very clean Well appointed rooms and bathrooms. Staff helpful and professional Location very good

Limited dinner menu choice and choices not especially good Also expensive for the meals. Think the menu was changed for xmas period, should have been better.

The hotel is very clean and fancy. Staff were great. Location is very good.

I was disappointed the sauna was broken and there was no compensation offered. Considering it is a spa hotel, the sauna is an important feature. Also, the bed was two singles pushed together, which you don’t expect at this price.

The breakfast was good..we had dinner the night we arrived but apparently has stated on information in our room there is a discretional 7.50 added to our bill for staff tips...we found this to not be discretional has we wasnt told about it, and it is just added...The food in the restaurant was good but didn't match the price we paid for it..

Has above..

Gorgeously warm, luxurious bath and bed. Amazing breakfast. Lovely touch with the spa. Great location!

Paying for parking - should this not be included in the booking price? A service charge which you are not given a choice about for staff (we definitely would have given it to staff who were helpful and kind - which most were, but assuming this isn’t great.) Very expensive drinks - cocktails are £15 plus a 10% service charge. Some of parts of the hotel need a revamp - red tiles in the bathroom. The website stated the spa was being refurbished but it has not been and there is signs of wear and tear.