The rooms there don't just have baths, they have big baths, and the showers work well too. The radiator worked, I stayed in a hotel once where the radiator didn't work so they gave me a heater which didn't work either. The room I stayed in was quiet and private. The hotel supplied me with all of my coffee and most of my milk. The room was a good size, comfy and the decor was relaxed. I stayed in a hotel once that had the decor of an office, I didn't stay long. The location is obviously excellent for the city centre, especially Birmingham New Street Train Station. Really handy if you want to explore another part of the city, which I did on one occasion. Friendly staff there too. I left a day early but that was nothing to do with the Comfort Inn Hotel.

The WiFi was a little bit slow. A mini fridge may be handy for a summer stay there.

Perfect location for where we was going easy access for trains

Lift was out of order and because I struggle to walk it made it hard to get to floor 2

Great location

TV not programmed properly, so didn’t have many channels

Location Quiet

No breakfast ha ha :)

I was very pleased with the room and location, which was more than satisfactory for the price. You have everything you need, so it's a great place to stay if you're in between trains or flights. Fast and easy check in. Staff were very helpful and polite. There is also a bar where you can get snacks and drinks that you can drink there or take to your room. China town, shopping centres and a Tesco Express are also very nearby, so you will have no trouble finding shops or somewhere good to eat. It's also realy close to New Street Station, so I will definitely consider using this hotel again in future.

The wi-fi cut out quite a few times and couldn't handle downloads, but apart from that I was perfectly happy with the room and location.

Very convenient located across from the train station. Staff were friendly and helpful. Room and bathroom were a good size with a comfortable bed.

Didn't have a small bar fridge to keep fresh milk for cuppa It's not good if you can't do stairs

Great location opposite Birmingham New Street Station and minutes to Alexandra Theatre. The beds were comfortable and I had a great night's sleep. Staff were friendly and helpful.

The room was a little bit dated and could do with a refresh, but wasn't a problem.

I booked a single room and got an upgrade to a double for free. Good size room and bathroom. The room was spotless, had a full length bath with shower and sink. Had about 10 hangers. It is located right next to New Street station. The staff were lovely. It was cheap so I expected it to be dated and it is. For a great location, comfort and price I was happy.

I didn't mind but the lift is small and it's a cage one where you need to close the inner door yourself. Some might not be keen. The hotel were great but trying to get an Uber was a nightmare because although they park outside the hotel, if you order one from the hotel the Uber app makes you go to the Drop and Go tunnel in the station. So if you intend getting Ubers, be aware of that too.

Fabulous location, So close to New St Train Station. Directly across the road to catch the train which was great, and walking distance to many restaurants etc. Staff were very friendly and helpful and having a lift made it easier for getting our suitcases up to our room. Room was a very standard room, nothing fancy but clean and well priced. Would be happy to stay here again.

Nothing I didn't like, just an older building which is not unusual for the UK. But as said before it was clean and staff where friendly and helpful.

Had a good stay, my room was quiet and very comfortable, staff were very helpful and friendly, enjoyed my stay