Pool was excellent, with plenty of towels. Having hot water available 24/7 so I could drink tea. Fresh fruit & yogurt were the stars of the breakfast for us. We enjoyed the many television channels and free WIFI. Staff were always pleasant and quick to take care of any request.

Oddly we were assigned a handicapped-accessible unit, which we did not request. The strange result of booking through booking.com; that was never part of our need. The location was great for accessing a family wedding in Roanoke, and leaving the next day on 81 North. There was a dampness so that towels never dried and the carpet felt dampish on bare feet. The closet had a strange and awkward hanger system.

We were section hiking on the AT, so a good breakfast was important to us. The breakfast exceeded my expectations! Fresh food, hot choices as well as cold, and friendly service. My only complaint was someone must have mixed up the hot water for the tea and it had a coffee aftertaste, so I didn't drink it.

The room while clean, had a bit of an odor, like sometime in the past someone had smoked in there. I am very sensitive to smoke, so most people probably would not even notice it.

It was very conveniently located off of interstate 81. We arrived kind of late in the evening. (around 10 PM.). The gentlemen working, the front counter could not have been nicer. The room and its surroundings was extremely clean. I stayed here three years ago and the pool was closed then due to the pandemic it was nice to see it open again, although we were not able to use it, based on needing to get on the road quickly

The pillows were extremely small, and the bed itself was a little uncomfortable

The staff was friendly, and helpful with anything we needed. They are pet friendly and only charge 15 a day for a dog when most places make you pay outrageous extra fees for animals.

The only thing I didn’t like which isn’t a deal breaker is the ice machine was on the other side of the property, I had to walk around looking for it and finally asked the guy up front and he was super nice!

I stay at this place often, the staff is always nice. The rooms are always clean. It's a good place to stop on the road. I'm always happy to stay there.

I just wish the elevator was a little more efficient, cause it seems really slow. And I wish it was a little less expensive but overall it's wonderful.

The breakfast area was nice and big, clean, and staff kept it well stocked and were very friendly. Appreciated the bowl of fresh fruits, coffee and hot water, and the frig filled with premade breakfasts as well as yogurts. Our room had a frig and microwave, table and chairs, and the beds were very comfortable.

The only down side is that the rooms are accessed from the outside, so you have to climb stairs to access second floor, and since you are close to hwy 81, you can hear the traffic through the door at nighttime.

We stayed two nights at Quality Inn Troutville because of power outage at home. It was a very pleasant stay. Everyone we dealt with was so helpful and friendly. The gentleman at the front desk who checked us in was just wonderful. Our room was very comfortable and clean. We would definitely stay here again.

All staff were pleasant and attentive. Easy access to and from rte 81. Good hot breakfast and coffee. Comfortable and clean. Lots of places close by to grab a bite to eat. Pizza place- Bella Italian is great!

No complaints here! Worse part was driving around the traffic circle!

Staff very friendly and efficient, clean and comfortable room, breakfast selection good

Outside area - walkways, stairs, other exterior surfaces - not clean. Surprising, considering the interior cleanliness. Need a good power wash and some paint.

The front desk clerk was very nice and friendly. He put us on the first level with our fur baby, which was very nice.

We didn't necessarily need an accessible room such as for handicap persons, so the tub was not the greatest for two capable people.