Property was close to where we where meeting family.

Person at desk could not find my reservation. Ended up paying more for room and took the new years room package at additional cost. And when we got to lounge we were told that they didn’t have us listed to be there. So we just went elsewhere to bring in New Year’s Eve. Seams to be a lot of confusion with every step we made there. Some training may be needed !!! Breakfast next morning we were told at 9:30 that doors would be closing soon. So we went to Waffle House across the road so not to make them late to close.

Great location and friendly staff. Rooms exceptionally clean. Loved that I had a place to work out while on a mini vacation for my 1yr old granddaughters pageant. I was in shopping 🛍 heaven because malls and restaurants were 5 minutes of the hotel.

The keys didn't work. Had to keep going to get new keys for room after 2 full days of shopping 🛍. I can't stress enough that there was not enough parking and renovations were also being done and the contractors were taking about 4-5parking spots at one time. Also didn't like that the windows didn't open. I love to get a breeze when I wake up and going to bed.

The Staff was excellent. The Front Desk person, Art, was phenomenal. I had a family emergency and he helped me to figure out things and made my life so much easier. I couldn't Thank him enough. He went above and beyond to help me and my elderly mother. Excellent Customer Service!

The grounds could be kept a little nicer. Rooms should be reviewed periodically. My toilet seat was loose and a light was out in the bathroom. I forgot to tell the front desk. The room isn't very well lit. The bed was a bit worn.

I was visiting for a doctors appointment and it was close and affordable. It also had lots of USB ports and plugins.

It did not have a complimentary breakfast. Also, I booked through Booking and prepayed. When I got there. I was asked for $15 more. It was refunded, but it was still unexpected.

Our stay was absolutely wonderful. The staff made me feel welcome with their friendliness and professionalism. The room was spotless, very comfortable, clean, and quiet.

nothing.

Doing a review for my parents who was in the 2nd room I had during our stay The room was nice, the size of the bathroom for handicapped access was huge.

We needed to have a shower that my dad could walk into due to mobility issues. We asked several times during check out and was told that room 130 had a walk in shower for handicapped access. It did not. While i was at the VA hospital with my dad for surgery my mom took my daughter to get something to eat at the restaurant on site. She said that it looked like the restaurant had been closed for months with no sign of what the hours were. My mom also said that their TV would keep freezing and was impossible to watch on some channels which caused a very cranky 4 year old.

My Room was super clean/fresh and new

The Restaurant needs a Major updating. Staff was Great. Bar seats Wore out. Beer taps but no Draft beer. Some old guy playing music way too loud. Pictures on web sight Not current

They are in the process of renovating but it really didn’t interfere with our stay. Friendly welcoming staff. We had a dog with us and the room was super clean, no previous pet smells.

The recent renovation is very well done. Staff was friendly and helpful. The room was clean and exceeded my expectations.

We didn't eat breakfast there. The location was perfect. We were close to some shopping, parks etc..