The room was comfortable, clean and bright with a beautiful view. The bathroom was modern and new and I loved the walk in shower. The staff were very friendly and hospitable. It felt like a family run hotel with a warm welcome every time we came back during our stay.

The breakfast could have been more interesting and appealing. The room keys were large and heavy to carry around if we were coming back late.

Nice property a little out of town. The room was spacious and comfortable with a lovely terrace overlooking the gardens and pool. The staff were very friendly and the evening meal excellent. Breakfast was nice in a lovely setting.

There was no one on the front desk when we arrived and the place was dark so not the best initial impression.

The room was large with a balcony facing the mountains so we had a very panoramic view. It was so quiet and peaceful. The staff were extremely friendly and very hospitable. Breakfast was a bit basic but no complains as our stay was superb.

Hope the breakfast could have a bit of more choices. otherwise no complain at all.

This hotel is where we would always want to stay when going back to Crans Montana....beyond the perfect comfort of our room in every way was the welcoming, patient, caring attitude of the staff that was unique and was an unexpected bonus to everything else. To put the 'icing on the cake', after staying in the lounge until 11 in the evening playing the piano, we had to leave at 6;30 before the breakfast was to be served at 7;00n in the morning. The staff was already downstairs and insisted that we come into the dining hall and filled our hands with fresh croissants, cheese , fruit and anything else we would consider taking on our way... this place is magical. It is complete....one of the most cherished experiences of our lives....Thank you for the kindness..

la Prairie was a ten for us...we had a double double room with a bathroom in between.....the children had a double bed as did we..It was a perfect space....there is only good to say about every aspect of this place...

Staff very nice and friendly. Very helpful with everything. Breakfast good with excellent choice. Restaurant is superb. Food quality amazing. Ambience very nice and relaxing. Parking good Shuttle bus a great plus Everything very clean Room view best Ive ever had

Nothing to write here. Rooms are a little dated but cannot complain.

The room had a great view, and we used the swimming pool which was wonderful. We ate dinner at the hotel, i highly recommend it, the food is great. Breakfast was also a full buffet with lots of different options available.

The hotel is really good, amazing and with a friendly staff. Seems to be a family environment which made us feel cozy, the restaurant is also good and very tasty. They’ve also provided ski passes with a good discount compared to the ski station and helped us for ski rental and shuffles to ski station when needed.

Everything was amazing ! All the staff was extremely nice, the room was big, super clean and the bed very comfortable. The free navette to the slopes was a big plus ! A really nice bar to have a drink après ski. Our stay was amazing and we will come back for sure !

Everything literally One of the best hotels that I've been in my life Services amazing Location amazing Area with a lot of activities amazing Staff is the best 👌

That I stayed only for two days there 😞😞😞

Excellent service and most friendly owners/staff: always smiling, helpful, driving us to the village - This was definitely the highlight of our stay even if it was just for 1 night. I wish we stayed longer, and definitely planning on coming back to Crans just to stay there:) also very cozy/aunthentic chalet vibe in the hotel. We got upgraded for our room, and we had such a cozy room with nice balcony. I must say also that the hotel was very clean. Lastly, you need to try the cheese raclette at the restaurant - so tasty, and dinner next to a fire made the evening even better.

nothing!