Call for great rates
+1 (888) 385-68281,053 reviews
From
$22019 Newgate Street, Chester, CH1 1DE, United Kingdom
Reservations:
+1 (888) 385-68281,053 reviews
1/121
Free wifi
Streaming service (like Netflix)
Spa tub
Air conditioning
24-hour front desk
Kitchenware
Kitchenette
Free toiletries
Welcome to The Hotel Chester, a luxurious 5-star hotel located in the heart of Chester, United Kingdom. With its prime location just 0.2mi from the city center, guests can easily explore the charming streets and historic sites that this beautiful city has to offer. The hotel is situated at 19 Newgate Street, providing easy access to the city's attractions.
The Hotel Chester offers a wide range of amenities to ensure a comfortable and relaxing stay. Guests can enjoy complimentary Wi-Fi, air conditioning, and a private bathroom in each room. The hotel also features a spa tub and hot tub, perfect for unwinding after a day of sightseeing. With a 24-hour front desk and daily housekeeping, guests can expect excellent service throughout their stay.
With rave reviews from 1053 past guests, The Hotel Chester is a top choice for travelers seeking luxury and convenience. The hotel offers pet-friendly accommodations for an extra charge, making it ideal for those traveling with their furry friends. Whether you're interested in exploring the city's rich history or simply indulging in the hotel's amenities, The Hotel Chester is the perfect choice for your stay in Chester. Prices start from $220 per night, ensuring that your luxury experience is both unforgettable and accessible.
Step into a tropical paradise in our beautiful Tropical Studio room. With a spacious size of 237 sqft, this room is perfect for a romantic getaway or a relaxing retreat. Unwind on the comfortable queen-size bed and enjoy the tranquil atmosphere. The Tropical Studio room does not allow smoking, ensuring a fresh and clean environment for our guests. Accommodating up to 2 adults, this room provides all the necessary amenities for a comfortable stay.
Indulge in ultimate luxury in our stunning Spa Studio room. Boasting a size of 237 sqft, this room offers a serene and peaceful environment. Relax and rejuvenate in the warmth of the spa tub, perfect for unwinding after a day of exploring Chester. The Spa Studio room features a queen-size bed, ensuring a restful night's sleep. With no smoking allowed, this room guarantees a clean and fresh atmosphere. Accommodating up to 2 adults, this room provides a truly indulgent experience for our guests.
For a truly lavish stay, our Money Penny Apartment is the perfect choice. With a generous size of 506 sqft, this apartment offers ample space for a comfortable and luxurious experience. The Money Penny Apartment features a king-size bed, providing ultimate comfort and relaxation. This room does not allow smoking, ensuring a clean and fresh atmosphere throughout your stay. Accommodating up to 2 adults, the Money Penny Apartment is ideal for couples or solo travelers seeking a sophisticated retreat.
Closest airports
Hawarden
3.8miLiverpool Airport
10.1miManchester Airport
27.8miBlackpool Airport
40.7miFree wifi
Streaming service (like Netflix)
Spa tub
Air conditioning
24-hour front desk
Kitchenware
Kitchenette
Free toiletries
Show 7 photos
Standard Room
1 Queen Size Bed
235 sqft
Private Bathroom
Kitchenette
Kitchenware
Microwave
+
More details
Welcome to our Tropical Studio, a cozy 237 sqft room perfect for 2 adults. Enjoy your stay with a private bathroom, kitchenette, flat-screen TV, and even a minibar. Experience a tropical paradise with all the amenities you need for a relaxing getaway.
Show 8 photos
Money Penny
1 King Size Bed
1 Sofa Bed
505 sqft
Private Bathroom
Kitchenette
Kitchenware
Microwave
+
More details
Welcome to the Money Penny apartment, a stylish and cozy retreat with a private bathroom, fully-equipped kitchenette, and a luxurious king size bed. Enjoy the convenience of a flat-screen TV, free toiletries, and streaming services like Netflix, making it the perfect choice for a comfortable and memorable stay.
Show 6 photos
King/Twin Room, Polo View
1 King Size Bed
2 Twin Beds
235 sqft
Private Bathroom
Kitchenette
Kitchenware
Microwave
+
More details
Welcome to Polo, our cozy and stylish studio room perfect for 2 adults with a comfortable King size bed and all the amenities you need for a relaxing stay, including a private bathroom, kitchenette, flat-screen TV, and more. Forget about smoking and enjoy a peaceful environment while exploring the city.
Show 8 photos
Emerald
1 Queen Size Bed
215 sqft
Private Bathroom
Kitchenette
Kitchenware
Microwave
+
More details
Welcome to the Emerald Studio, a cozy 215 sqft retreat for 2 adults. Enjoy the convenience of a fully equipped kitchenette and private bathroom, while indulging in modern comforts like a flat-screen TV, free toiletries, and a streaming service for a relaxing stay.
Show 9 photos
Zoo Apartment, 1 Bedroom
1 Sofa Bed
1 Queen Size Bed
390 sqft
Private Bathroom
Kitchenette
Kitchenware
Microwave
+
More details
Welcome to the Zoo room, a charming one-bedroom apartment perfect for a couple's getaway. With its private bathroom, fully-equipped kitchenette, and cozy Queen size bed, you'll have everything you need to relax and enjoy your stay. Don't forget to unwind in front of the flat-screen TV or explore the streaming services offered.
Show 6 photos
Apartment, 2 Bedroom
1 King Size Bed
1 Queen Size Bed
390 sqft
Private Bathroom
Kitchenette
Kitchenware
Microwave
+
More details
Stay in luxury and comfort with our spacious 1762 Two Bedroom Apartment. Featuring a private bathroom, fully-equipped kitchenette, flat-screen TV, and multiple beds to accommodate up to four adults. Enjoy a relaxing stay with all the amenities you need.
Show 6 photos
Bouquet
1 King Size Bed
215 sqft
Private Bathroom
Kitchenette
Kitchenware
Microwave
+
More details
Experience luxury and comfort in our Bouquet studio. With a spacious and stylish room, complete with a private bathroom, kitchenette, and flat-screen TV, your stay will be nothing short of satisfying. Rest peacefully on a king-size bed and enjoy the convenience of amenities such as a minibar and microwave.
Show 9 photos
Elegance Apartment, 1 Bedroom
1 Queen Size Bed
450 sqft
Private Bathroom
Kitchenette
Kitchenware
Microwave
+
More details
Welcome to the Elegance - an exquisite one-bedroom apartment boasting 452 sqft of luxurious living space! This smoke-free haven offers a Queen size bed, private bathroom, kitchenette with modern amenities, and a flat-screen TV with streaming services, ensuring a comfortable and stylish stay for couples.
Show 10 photos
Flamingo Apartment, 1 Bedroom
1 King Size Bed
345 sqft
Private Bathroom
Kitchenette
Kitchenware
Microwave
+
More details
Welcome to the Flamingo Apartment, a cozy and stylish one-bedroom retreat. With a spacious 344 sqft floor plan, it features a king-size bed, a well-equipped kitchenette, a private bathroom, and modern amenities such as a flat-screen TV and free toiletries. Ideal for a couple's getaway, this apartment offers comfort and convenience for a memorable stay.
Show 8 photos
Ralph Apartment, 1 Bedroom
1 King Size Bed
430 sqft
Private Bathroom
Kitchenette
Kitchenware
Microwave
+
More details
Welcome to Ralph, a cozy and stylish one-bedroom apartment perfect for a couple's getaway. This 431 sqft space features a comfortable king-size bed, a private bathroom, a fully equipped kitchenette, and a flat-screen TV with streaming services. Enjoy the convenience of amenities such as a microwave, minibar, and toaster, while feeling right at home with the provided linens and toiletries.
Show 10 photos
Tree House Apartment, 2 Bedroom
2 Queen Size Beds
625 sqft
Private Bathroom
Kitchenette
Kitchenware
Microwave
x4
+
x3
More details
Experience a unique stay in The Tree House - a cozy two bedroom apartment nestled in nature, offering a private bathroom, kitchenette, flat-screen TV, and all the essential amenities required for a comfortable stay. Perfect for up to 4 adults seeking tranquility and relaxation amidst beautiful surroundings.
Show 5 photos
Safari Jacuzzi, King Size
1 King Size Bed
375 sqft
Spa tub
Private Bathroom
Kitchenette
Kitchenware
+
More details
Immerse yourself in a wild adventure with our Safari apartment, offering 377 sqft of space and a luxurious king size bed. Relax in the spa tub, enjoy the convenience of a fully equipped kitchenette, and unwind with a favorite show on the flat-screen TV with streaming service.
9.2
1,053 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Beth
9.1
May 2025
We were upgraded to the Spa room when we arrived which is absolutely gorgeous. Room was clean and has everything you need for either a nights stay or longer. Lovely hotel and would definitely book again.
There are no blinds on the windows and the Spa room overlooks a busy shopping centre and walkway so people walking past can see directly in your room. It was a hot day but we couldn’t have any natural light in the room and we had to keep the curtains shut. There is also a busy bar over the road with outside seating so the noise was loud until about 1:30am when the bar closed. There’s no air con in the room so with a window open it’s extremely loud.
Michael
9.1
April 2025
The hotel is in a great location within walking distance of all the things Chester has to offer. On arrival we where greeted with a big smile from the lovely receptionist who during the checking in process offered us a free room upgrade to one of their two room suites. This was a pleasant surprise and of course we took up the offer. The room "The Secret Garden" has what can only be described as WOW entrance. The Bed was huge, the shower was huge and the second room though we didn't make much use of it, would be great if you where travelling with others or you where staying for several nights. The Hotel Chester is now our go to when we visit. We can't wait to try some of the other themed rooms. And as an added bonus there is a pub right next door which shares its beer garden with the hotel. Lets just say its worth a visit if you like your conspiracies tongue in cheek.
The remote for the fireplace didn't work correctly, nor the light on the mirror in the bathroom. Small things that didn't spoil our stay in anyway.
Nicola
9.1
April 2025
Staff were lovely, very comfortable throughout and very clean - smelled lovely too! We loved our stay but following points of feedback do apply : 1 Instructions re location could be improved- yes the car park is next door - great in the car but there is no explanation provided about when you exit the carpark how to find your way back on foot from inside the shopping centre - it is not “ next door” unless you walk out through the drive in ramp which is very dangerous 2 The rooms are dark - you can’t open the curtains for any natural light because of privacy - there are buildings close by and walk ways on level with windows- easily addressed by installing some voiles 3. Staircases inside the hotel ( no lift ) are quite dangerous as the bannister is too low - you need to stoop over to use it - just be aware if you are travelling with anyone elderly or with walking difficulties as I was - it’s not ideal
Ashley
10
April 2025
The design details. We stayed in the Treehouse. This was my second time staying in this room as once was not enough! This time I had my 5 year old child with me and he was elated! He had his own miniature door to unlock and enter the room. The details are incredible. The tree in the living room, the massive comfy couch that a family of 8 could all fit on, the copper bathtub, the skylights, the window from the bedroom looking over the living room, the beautiful kitchen, and all the other details. The beds are comfortable and bathrooms luxurious. I can't wait to explore the other themed rooms.
Nothing.
Anna
10
October 2024
The entrance is discreet and deceiving then you walk into an unknowingly maze of rooms. The staff at reception was exceptional, we were met by a lovely young blonde woman, she was delightful. Room was exceptionally clean (was doubtful because pets are allowed) lovely cream carpets, quality very soft mattress. So cosy could have stayed there for a week. A gorgeous hide away! Lovely lighting! Good choice in mini bar, alcohol, drinks, milk and chocolate bars and the sweets on the table! Dog basket and bowl in the entrance cupboard! Gorgeously lit alley way to hotel!! Superb! X
Nothing!
Adams
10
September 2024
First time visiting from Glasgow, thisplace is located on a wee side street near the shopping centre. Looks cosy and inviting. Easy check in process and the staff member was fantastic. Really regretting not staying another night as iv stayed at the Balmoral, Gleneagles, Cameron house. This is probably the cosiest room and wee hotel i have been to and the price is extremely reasonable, and if you cant manage that they offer Clearpay. Televisions are great, lets you stream all the apps you want. Big hotel chains still don’t do this and try charge you a fee or Don’t have the ability to do it. Everything is walkable, and you’re surrounded by stacks of fantastic small, medium and large restaurant chains. Plenty of options for alcoholic beverages and theres a nice wee cocktail bar called palm that offers 2 cocktails for £12 👏. Lastly if you have parking anxiety this hotel is located next to a multi-storey car park with hundreds of spaces. Summed up, cosy, warm, safe and a great hotel with excellent staff.
Antony
9.1
July 2024
The staff were welcoming, jovial and polite. We were offered an amazing upgrade into an apartment called the Secret Garden. The apartment was beautifully appointed with excellent facilities. A huge, super comfortable bed, two televisions, a small well appointed lounge area with a kitchenette. Ample complimentary tea, coffee or hot chocolate and a well stocked mini bar. We took our dog with us on this visit and Jess was spoilt with a her own bed which she loved, there is even an area at the hotel designed specifically to look after her needs.
Chester is, (and has been for several years) been undergoing a restoration program around its city walls. The Chester Hotel sits on the edge of this city wall and has unfortunately suffered from a collapse which detracts from the views out of the window. A lot of effort has been put into trying to make the rear of the hotel look more aesthetically pleasing but it is obviously a bit of a challenge.
Eddie_kirby
10
April 2025
Couldn't have asked for a better stay! I was treating my girlfriend to a weekend away for her birthday. She's a nurse and had just finished a week of nights. So when the hotel messaged me on the day of our arrival to say they were upgrading our room free of charge, it could't have been timed better! The room was spotless, and the bed was extremely comfy. It's also in an ideal location to explore Chester. Just a few minutes walk from everything. The staff were very friendly, and helpful.
Katrina
10
April 2025
Wow … what can I say ! What a place, in a perfect location. I received a call the day before check in to say our room had to be changed as there had been a leak. The room offered in replacement didn’t have the roll top bath, however we didn’t miss it. It was stunning ! White Company shower products, Yorkshire Tea bags, I mean do I need to continue?? We will 100% be back ! Such a lovely lovely place ! Thanks so much for having us x
We loved everything !!!! Couldn’t ask for more
Stephanie
10
July 2024
Everything. What's not to like. Staff were fab chatting away with our little boy especially Lauren. She was making it fun and magical for him. It was so spacious we could of slept anywhere or even sit for that matter. The bath was amazing our little boy loved it too. The facilities were fab! Had everything we needed and more if we needed it. We loved all the random quirks too.
Nothing at all. We will definitely be back. We have already been telling others about our stay they have seen pictures and want to come but getting a little discount to come back was a lovely extra.
Attractions
Chester Zoo
2.6miSt. Peter’s Church
12.9miStrawberry Field
13.3miPenny Lane
13.7miLiverpool Cathedral
14.8miBeatles Story
15.1miMetropolitan Cathedral
15.3miMerseyside Maritime Museum
15.3miRoyal Albert Dock
15.3miMersey Ferries
15.5miPier Head
15.5miMagical Beatles Museum
15.6miCavern Club
15.6miWalker Art Gallery
15.7miAnfield Stadium
17miAttractions
Chester Zoo
2.6miSt. Peter’s Church
12.9miStrawberry Field
13.3miPenny Lane
13.7miLiverpool Cathedral
14.8miBeatles Story
15.1miMetropolitan Cathedral
15.3miMerseyside Maritime Museum
15.3miRoyal Albert Dock
15.3miMersey Ferries
15.5miPier Head
15.5miMagical Beatles Museum
15.6miCavern Club
15.6miWalker Art Gallery
15.7miAnfield Stadium
17miAirports
Hawarden
3.8miLiverpool Airport
10.1miManchester Airport
27.8miBlackpool Airport
40.7miFree wifi
Streaming service (like Netflix)
Spa tub
Air conditioning
24-hour front desk
Kitchenware
Kitchenette
Free toiletries
Activities
Bike tours
Walking tours
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Cleaning Services
Daily housekeeping
Food & Drink
Minibar
Wine/Champagne
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
General
Air conditioning
Designated smoking area
Family rooms
Heating
Pet basket
Pet bowls
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Kitchenette
Kitchenware
Microwave
Refrigerator
Stovetop
Toaster
Living Area
Fireplace
Sofa
Media & Technology
Flat-screen TV
Radio
Satellite channels
Streaming service (like Netflix)
TV
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
Carbon monoxide detector
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Smoke alarms
Safety features
First aid kits available
From 15:00
Until 22:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed on request. Charges may apply.
WiFi is available in public areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Parking may not be available
Reservations
Call us for our best daily rates
+1 (888) 385-6828Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
This property accepts cash only.
Is The Hotel Chester pet-friendly?
Yes, you can stay with your pet at The Hotel Chester. Please note that pets are allowed on request and charges may apply.
When are the check-in and check-out times for The Hotel Chester?
The Hotel Chester offers check-in timings from 03:00 PM to 10:00 PM. Make sure to check out by 11:00 AM.
What's the nightly rate at The Hotel Chester?
Accommodations at The Hotel Chester can start from $220. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
Which room categories can I book at The Hotel Chester?
The Hotel Chester offers a variety of room types including Studios and Apartments. The Studios have room sizes ranging from 215 sqft to 237 sqft, with occupancy for 2 adults and beds ranging from Queen size to King size, with one room having additional Twin beds. The Apartments have larger room sizes ranging from 344 sqft to 624 sqft and can accommodate up to 4 adults, with bed options including Queen size and King size beds. Smoking is not allowed in any of the rooms.
What are the main attractions at The Hotel Chester?
Guests at The Hotel Chester have a range of leisure amenities to enjoy during their stay. One option is to relax and unwind in the hotel's spa tub or hot tub, both of which are featured amenities. These facilities provide a comforting and soothing experience for guests looking to rejuvenate their body and mind.
For those seeking more active pursuits, the hotel offers a variety of options. Guests can enjoy a game of racquetball, a popular sport that provides a workout while also being entertaining. Bike tours and walking tours are also available, allowing guests to explore the surrounding area and take in the sights at their own pace.
Additionally, The Hotel Chester offers bingo and bowling as recreational activities. Bingo is a fun and engaging game that can be enjoyed by individuals or groups, while bowling offers a social and competitive experience for guests.
Overall, guests at The Hotel Chester have plenty of opportunities to relax, exercise, and have fun during their stay.
Are both cash and credit cards valid payment options at The Hotel Chester?
No, only cash is accepted as a payment option at The Hotel Chester.
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+1 (888) 385-6828