The breakfast was truly exceptional: a superbly presented buffet, spaciously laid out with an extraordinary range of options for a hotel of this size. We were also offered the option of an omelette and other alternative egg choices on arrival by two most helpful waitresses who greeted us and explained everything. Top quality bacon and sausages and small touches e.g. proper 'homestyle' marmalade which was much appreciated! The bedroom was spotless and even included a small fridge. We thought the bed most comfortable - slightly springy which we like.

Nothing!

The staff, food etc were excellent. Plenty of car parking space. Facilities in room were lovely. Hotel is right near to good bus links into city. Really enjoyed staying there.

Staying in room 127, through the wall you can hear clearly the hand dryers from the restaurant toilets. no complaints but suggestions for improvement: If using the spa bath the extraction fan needs to be improved, not powerful enough. The tap for the spa bath is too far back and not forward enough to put the water directly into the bath; you have to put a small towel round the back of the taps to stop water going over the edge of the bath and onto the floor. windows could do with an opening limiter so people can open windows without allowing it to open too much for someone to gain easy access to room, 127 is on ground floor.

Well situated, approximately 35 minutes walk from the centre of Cambridge, but for those who don't fancy the walk, the no.3 bus passes by the entrance. No problems finding a space in the hotel car park, we just parked up for the week and relied on our legs and the regular public transport. Excellent breakfast, whilst the attached restaurant serves good, if a little pricey Italian food. Staff throughout the hotel and restaurant helpful, effective and cheerful.

The WiFi was quite poor, regularly kicking you out and making you sign in again.

The location is great half way between Cambridge city centre (number 3 stops right outside the hotel) and Addenbrookes hospital which is a 20 ish minute walk. The car parking is secure and they even let me use it for an additional day. The staff are friendly and helpful, the breakfast is plentiful with hot English breakfast, nice latte machine and cheese, fruit, cereal, yogurt and pastries. The Italian restaurant was lovely and authentic. I will stay here again for future hospital visits. The room is comfy and has tea and coffee making facilities with a biscuit and the bathroom extremely modern with mini toiletries.

The shower could have been a little more powerful.

We stayed in this hotel 2 years ago for the first time it was lovely that's why we decided to stay here again the restaurant was amazing.While hotel didn't changed much which is lovely unfortunately restaurant wasn't as good as first time,food was way too expensive for what you get, my husband had a mixed grill which was £30 and it was so basic 😞 I had sea food risotto which come without prawns which I sent it back, when I got it second time it was lovely and very tasty but my husband ate it without me and finished his before mine came. Breakfast was good choice but wasn't enough hot food there people were waiting for staff to keep bring it in and two girls just didn't know what they were doing you were keeping asking if we can have this or have that.

Housekeeping is wonderful. Came back to my bed made, my clothes folded, my shoes put together neatly and bathroom touched up. To be honest there was a mix up with my check in, but the man who was there, done his utmost best and he did. Breakfast was fabulous. You could make your own coffee like a capuchino, mocha and everything else. It was a lovely coffee. The girls were wonderful. Everything was done smoothly, no rushing and a great sense of relaxation. If I was asked to complain about anything, I can't. The word family is strongly emphasised. The fact my bed was made, shoes put by, my clothes lovely folded was a Mother's touch. It was home from home. Well done to you all and Thank you. Hope to come back some day 😊

Nothing

I stayed in one of the doubles with a spa and sauna. The bed was by far the most squishy and comfortable I've ever slept on. Everything was spotless. The spa bath was amazing and very big, bring all your bath salts and smellys and just relax, absolute heaven! The sauna, I wasn't sure if I'd use as it was the first time but what an amazing little addition to an already amazing stay. Very easy to use too! We didn't eat in the restaurant as I hadn't booked but I wish I had. Came in for breakfast and the staff were wonderfully friendly and welcoming, the breakfast was delicious and so much choice!

2 things I'd say here and they aren't faults, just things to make it even better. 1st - the room was next door to the toilets and every now and again you could hear the hand dryers, i got used to it but i could understand it bothering others maybe? 2nd - i brought my own candles to put in the bathroom for my spa experience but what would have made this bathroom incredible would have been colour changing mood lights, the main bathroom light is too bright but turn it off and its too dark. You could easily get a little lamp on amazon that would make a massive positive difference. However, i am someone who is very sensitive to subtle changes so this could just be me! I've never left a review before but felt this place deserved it!

Excellent location, within walking distance of the town or a short cab ride. The staff were really friendly. The breakfast was 5 star rating, any style eggs to order, good selection of hot and cold foods. The room was brilliant. We had the deluxe rooms which had a jacuzzi and sauna in them. The jacuzzi was amazing after a long day on the town. Our rooms also had a mini fridge. Toothbrush, shampoo and shower gel was provided along with slipper and a dressing gown. The big named hotels don't even supply those now days so this was a very welcomed surprise. I could not fault this hotel at all and will definitely be returning.

There was nothing that I did not like.

I was in a single room, on first floor. Stayed for one night as i was in Cambridge for an event. Room was clean and comfortable, adequate storage, plus a safe. wifi was good. Free parking in the carpark. Buffet Breakfast was good and ample food. Bathroom products are available, so no need to bring own. Iron was available. Staff were very helpful and courteous. It was about 20 min walk to station and 40 min to centre. Good restaurants on site (although I didn't try it) and other restaurants and pubs as you walk into centre

Only minor.. bathroom was quite tiny in the single room. But it didn't hinder my stay.

The staff were credit to you. Thats all your staff. Couldnt do enough to help. Felt breakfast was a bit rushed but we did come late and perhaps the kitchen was closing soon. Car park was ample for all your guests. The rooms were well heated. Very clean throughout.

At breakfast you had milk at the coffee station but not at the tea station. Rooms are compact and box at the end of the bed for your case. Made it hard to get around without stubbing your toes. Soundproofing a bit more would be beneficial.