We enjoyed the location of the hotel. It was very close to everything. We wanted to do concluding catching buses along both the red line and the green line tourist roots. It was very close to Kennesaw Castle and the main eateries and shopping districts.

we really enjoyed the fact that there were laundry facilities, but it would’ve been amazing to have one more washer/dryer. We are not very well adapted to Japanese bathing culture, but we thought having a baby in the bathing area and in the pool was not acceptable. We are sorry if this is offensive to anybody. We would expect this area to be a ‘Adults Only’ facility. 🙏

The hotel is in an excellent location and a reasonable price for the standard of our room and the hotel. Staff were mostly helpful. We enjoyed a pleasant city outlook from our higher floor corner room, which was very quiet, with a comfortable bed & enough room for our luggage. We did not have breakfast at the hotel as we enjoyed visiting local cafes. We found many great dining options a nice walk from from the hotel as well as the Omicho market. The hotel was also a short walk to the lovely Oyama Shrine, then over a footbridge behind this to Kanazawa castle, then over another footbridge from the castle grounds to the amazing Kenrokuen Gardens. The old Samurai Nagamachi district is also nearby, making the hotel a great sightseeing base.

There was a dark stain on the carpet of the room as you entered and walked to the bed area. This was very noticeable, although otherwise the cleanliness was good.

A nice, small room. Ensuite facilities were all fine. Staff were friendly and helpful. Location is great: easy walking to the castle and museums, and reasonable number of restaurants around as well as quality shops. The walk from the train station is 20 minutes or so, but it’s all flat. Having afternoon tea (no extra charge) was a nice feature.

The buffet breakfast was okay, but the hot food was only tepid—the food warmers just weren’t up to the job. Bread choices were very limited, but maybe that’s a Japan thing. Cereal choice was limited, too. Check-in was strangely high-tech and complicated, but it worked.

Our Hollywood twin room was laid out very efficiently with everything within reach and lots of power sources. Good design for a small space. We appreciated the soaking tub, the blackout blinds and extra pillows. The breakfast and snack/happy hour amenities were terrific. Lots of variety and delicious choices. The front desk staff was not particularly helpful, as they were in every other place we stayed in Japan despite the language barriers. For example, they made a requested dinner reservation for us on a night the selected restaurant was closed, which we found out after taking pains to arrive on time. Something must have been lost in translation. Don’t expect concierge level service with suggestions and tips. The staff are polite and professional, and there to check you in and out efficiently and that’s about it.

There aren’t too many restaurant and eating places in the immediate vicinity.

Onsen was peaceful and well maintained. Rooms were very good, clean and relatively spacious. Lot of amenities in the hotel which was a nice touch of class.

Some of the staff were not as friendly and really quite strict when it comes to the use of the lounge and amenities. There is no available space to rest besides your room as the lounge is always busy, needs reservation, or requires a seating arrangement and the staff are quite strict on this part. A lot of it could also come done to communication and cultural differences which is very understandable.

The location of this hotel is honestly unbeatable. It is near to all the public transportation you will need that will give you access to both Kanazawa Station and any other tourist destinations you want to see. Many of the tourist destinations are within walking distance of this hotel! I particularly enjoyed the drinks and snacks that were put out every evening for all guests to enjoy. The vinegar drinks were absolutely delicious. It rained alot while we were in Kanazawa (it actually rained every single day) but the hotel warmed us right up every time we came in wet from the rain and tired. I definitely recommend staying here.

I liked the breakfast buffet. A really nice selection of foods including good amount of vegitavles and salads. The ameniies were great. Overall a great value for money. To Omi market, you can even walk there. There are other sites such as Omi shrine, the castle, the Nagamachi samurai district are all in walking distances.

This is outside of their control but there was a construction going on right in front of the hotel.. The sound of drilling went on forever and even on Sat.. I was back to a hotel in between going to places and it was super uncomfortable to hear the notice even in the hotel room... I hope they construction will stop.. One odd thing is there was no where to hang a big bath towel... I wish there was one cuz I didn't know where to hang it... So I had to place it by the sink which was weird.. X,

The standard double room was super spacious. Amazing hotel breakfast buffet and they also do additional small eats throughout the day e.g. nibbles and drinks from 7 - 9pm. The hotel has a public bath that's super clean and comfortable. 2x coin laundry is available as well. In terms of location, this hotel was a little away from the main area e.g. 20min walk from JR Kanazawa station, 15min walk to town centre and about 20min walk to the fish market. However if you don't mind a little walk or are comfortable with the local bus services, this hotel is amazing value for money.

The breakfast was included in our room rate and was exceptional! Evening cocktails were a nice addition and included red, white or sparkling wine and a cocktail of the day. There were also a few snacks like crostini and crackers to enjoy with the drinks. In the afternoon, there are a few snacks and coffee available as well. The location of the hotel is close to the castle, Nagamachi District, and Omicho Market. For farther attractions, there is a loop bus or city bus for 210 yen that stops very near to the hotel in both directions.

I can't think of anything. It was a great stay!

Didn't have any expectations about this hotel and was pleasantly surprised how nice it was - and it just kept getting better and better! The decor was very modern - sort of Habitat meets Zen! Our room had a nice little ' designer' sofa and table and the room was separated from the bathroom and separate toilet and hallway with washing unit, by a sliding door. Comfortable bed. There was A LOT of free stuff! A selection of toiletries to take to the room, and various free drinks throughout the day served in the very pleasant lounge area - there was even Prosecco in the evening, and later on, rice bowls with condiments, for a late evening snack! Breakfast equally smashing! Also there was an Onsen - but didn't try it out or see it ... Location-wise - we thought was fine - we walked there from station, and to market and to the castle, museum and the old quarter ... there was a bus to the station very near which we caught easily when we left . Photos of Art Gallery, Omicho Market, Kenrokuen Gardens.

Nothing.