The staff were super friendly and helpful. The room was clean and comfortable. We had a triple and it was spacious enough for all of us, which was not always the case elsewhere in Scotland. In fact, this was the best hotel at the best price in all the hotels we stayed at during our 2 week trip. It was centrally located—near the main streets, train station, ferry terminal, sights, and all the amazing street murals! There is a bus stop right out front that will take you to the old town, but I'm glad we stayed close to all the action. Molly's Bistro was tasty, affordable, and open late—which was great because we arrived late on the train. There's a totally affordable Michelin Star restaurant—called Moonfish Cafe—that's less than a 10-min walk away. We had our laundry done by the hotel. They send it out and you get it back folded and clean within 1 day (or the next day, depending when you drop it off) for only £15-20. Since it was laundry for the 3 of us, it was a bargain! Would definitely return!

The only thing I could knit-pick about the place is that I paid £20 for laundry, but when I got my laundry back, the receipt said £15. If I hadn't seen the receipt, I would never had known/noticed/cared.

Good location, close to everywhere in the city centre. Good choice at breakfast and all staff we encountered were friendly and helpful

It's not the nicest part of Aberdeen, but hopefully, once the work is completed on the new market and Union Street itself, the situation will improve. Our room was very close to the lift, so we heard a lot of chatter with people walking past. Our bed was rather too firm for our liking. The bathroom door was difficult to close, and the toilet roll holder was hanging off. I hate smart TVs as I find them difficult to operate, so some instructions in the room would have been helpful

The location is great, just a few minutes walking from the bus station (practically the only way to go to and from the airport). It was also a few minutes walking to the main shopping areas and the main attractions (like the Maritime Museum). Room was surprisingly large. Breakfast was ok, plus points for the local produce like haggis. I would say that the hotel is excellent value for money, depending on, of course, how much you pay for the room. Staff shines! Everything was clean.

It was a three star hotel and you do get what you pay for. The floors are a bit noisy even with the floor to floor carpet. You do hear if your neighbour moves in the room next door as you hear also the people above you. But this is Britain after all so it is local charm! Bathroom was a bit old-fashioned and here, once again, they had a sign of "if you do not want to have your towels changed every day, do this". The towels were changed even if I did exactly that. Generally speaking, I wonder how many people actually use a bathtub in any hotel? It just makes standing in the shower that much more uneven and risky. Breakfast could have been a bit more variable. None of these made me regret the choice of hotel, though, as they are just minor things.

We had stayed there once before and the room was nicely decorated - location excellent if you want to be in the town centre - breakfast was good and served in the Bistro this time as the dining room was being decorated - we liked the Bistro better as it was intimate and cosy - the dining room was a bit cavernous the last time. Food was good and waitress lovely

Although it was warm outside the rom was cold - we phoned down and were told that there was no heating for individual rooms - they sent up a heater but the towel rail also wasn't on and the bathroom was cold - during the night my husband had to get up to put on the heater and we would have preferred to make our own adjustments to the radiators. The bed was also very low and we both had difficulty getting up out of it!

I loved the hotel nice and near the bus station . Breakfast was lovely, and the service Really good, the girls looked after us for everything we needed. Hotel lovely and clean staff were really approachable and couldn't do enough for us. We would highly recommend the hotel to all our family and friends keep up the good work

Next time, I would ask for a room in front of the hotel. we were in room 418, and the music from another venue was really loud, head thumping but will definitely be back to the hotel

it’s like many Aberdeen Hotels, rambling corridors on many floors. building is well maintained. Clean and no dust on top of door, picture and mirror frames (I am a professional cleaner) and the staff are very helpful.

my room was very cold and I did mention it to one of the staff…there was also a large patch of mould in the corner of the shower floor….. Decor in the rooms is a bit manky. you could have some pictures up on the walls and erm….my walls were a bit thin! I could hear EVERYTHING going on in the next room 😍🙈😵‍💫 The breakfast, though slightly pricy was good and the staff’s attention was excellent. there is obviously a very no nonsense House Manager in charge!

The staff were great very helpful . My room was clean and had a very good sleep . Went for breakfast was good but bacon and sausages were cold . However service was good . There was an older lady who took welcomed you into the breakfast room . She no smile she seemed to be a bit of a police lady with staff and guests . This stood out for me . Looked like she was in charge but she was a bit over the top . No very welcoming . I notice this with everyone . All other staff were Brillant friendly and was very helpful.

I like the staff on entry hotel at reception girls they were brillant . My room was great clean

The hotel is in a fantastic location for visiting Aberdeen, close to all amenities, bus stations, rail station and within walking distance to all shopping areas. It very well looked after, the hotel is exceptionally clean and the staff are all well trained in there positions, they are very informative regarding the area for shopping, dinning out and attractions. It also has plenty onsite, restaurants, bars and quiet areas so basically however you want to spend your stay, it has it all on your doorstep. There is some parking at the rear of the property and it is very reasonably priced for a city centre hotel.

There is nothing I did not like about this property.

Lovely welcome on arrival, complimentary upgrade for my husbands 50th birthday was a lovely touch. Very friendly staff, nothing was too much trouble. Love that we could access a range of pubs without leaving the building and the live music event was a real added bonus. Room (suite) was clean, spacious and comfortable. Perfect central location for shopping, bars etc. Excellent buffet breakfast and loved the more sociable breakfast and checkout times - finally a hotel that understands that you don’t want breakfast and chucked out by 10am on a Sunday!!

Our only niggle would be the lack of real ale available. Only two pubs had one real ale option (belhaven best in Malones and Caledonia best in Molly’s Bistro) and both tasted off and were undrinkable. There were Lager and fruity craft beers a plenty but cater more for a younger drinker.

I chose the hotel for price and location, as I needed to be central and close to the Railway station. The room was good and a good size for 1 person, comfortable and very quiet considering the lively location. It may have been noisier at the front of the hotel, but my room was fine. Short 2/3 min walk to railway station and also to Union street. It was a perfect location for me. The staff were friendly and helpful when I needed to ask a question. As I don't normally eat breakfast, can't comment on the breakfast. All in all, I was very satisfied with my choice. Value, comfort and location were all top for me.

really no complaints at all. I knew the area was lively, but it really did not intrude at all. It was not super luxury, sure, but for my short stay, it was perfect in terms of value, comfort and location.