Our room was very comfortable, quiet and spotless. The location was excellent. The carpark was very useful next to the hotel but using the 'carlift' was quite stressful in a big car! We ate in the restaurant where the food and service were very good but it was a disappointing space. We were sold it on the basis of it having amazing views of Reims but we could only see the view from the terrace which it was too cold to sit on. We were seated in a curtained off area which was a bit strange and very utilitarian. Other than that our stay was very good and the staff were all very friendly and helpful.

The ambiance of the restaurant

The location was perfect. The gentleman on reception was exceptional at all times! Rooms very generous in size. Great shower facilities, large mirror. TV had good choice of channels.. Minor detail but makes a difference. Rooftop view outstanding cannot miss this!

There is a coffee station downstairs with no notice stating residents cannot use... Abruptly/rudely told off by a female receptionist that it is for meeting attendees only ( we didn't drink or touch- just looked with intention at the coffee) .... It's in the main reception area. Very unusual practice. I suggest putting up a polite notice for your thirsty guests.

The greeting at reception was extremely friendly and welcoming. The hotel is in a great location within close walking distance of the town's attractions. The car park, although costing extra, is a real bonus as it makes for a stress-free experience when arriving by car. The parking bays are even a very generous size! Breakfast is very good and taken in a bright and airy dining room. We didn't eat at the restaurant (same place as dining for breakfast), however the food looked very good. The real bonus is that the dining area is on the 7th floor and has a small open area overlooking the street from where there's great views of the town and the cathedral. We had drinks there before heading off for the evening. We were lucky as we arrived on the weekend of the Reims medieval celebrations. It's a must-see! Don't miss the parade to the cathedral in the evening.

The staff was lovely, great comfort (bed, bathroom & shower), the room was very clean and spaceous. The hotel is based in the heart of the center, just on walking distance of all shops, restaurants, bars and the cathedral.

- The room was connected with our neighbours room through 2 doors (both closed against each other of course), but this lead to literally hearing everything loudly (even speaking on soft volume) from next door. Luckily our neighbours had the same night schedule as us, but this could lead to trouble for guests who prefer to arrive to the room late night. - Even though the hotel was this amazing, we overpaid with the amount of €200 for one night.

The reception personnel were fantastic. Sincerely caring and thinking of my best interest. Everything I needed was right there, fridge, iron, hot water kettle... the bed was comfortable, the bed Bouvet cover and bottom sheet and pillowcases, were super soft, smooth, and cozy. The pillows were nice. The drapery was good to keep out the light. The room (and the entire hotel) was quiet..the rooms must be sound proofed because I know there were others with children but I never heard noise. The heating cooling system worked and I was very comfy. The toiletries were nice. The view from the restaurant was superb.

I have no complaints.

Charlotte and Jenny at the front desk provided a warm welcome during check-in. They were informative and helpful, giving us details about the hotel and even mentioning road closures on Sunday that might affect our return to the airport. The room was very clean and had a good size. I appreciated the attention to cleanliness, especially in the bathroom. The rooftop bar restaurant has a nice view of the cathedral.

I didn’t have breakfast at the hotel as I didn’t see many options available.

Holiday Inn Reims Centre is about a 10 min walk from Gare de Reims and close to the shops as well as restaurants. It's within walking distance (about 10-12mins) to the Cathédrale Notre-Dame de Reims and about 30mins as per google to the Basilique Saint-Remi. It took us 20 mins by foot. There's also a Monoprix within a stone's throw from the hotel. Basically, it's in a quiet corner of the city but close enough to get to the touristy sites, the champagne houses and other noteworthy locales as well as eating spots if you came by public transportation.

How central it was in the city. Staff were friendly and welcoming. Rooms were clean and roomy. The bar on the roof was an added bonus. Great stay on our road trip.

Parking. Was told we would be assisted in finding alternative parking however this was not the case. If you are staying here and have a larger vehicle make sure you research parking before hand. The hotel and surrounding car parks are 1.8m. There IS an open air car park by the train station, just be in mind it’s about a 15min walk from the hotel. Saying this is did us well as you could add extra parking on the app if needed so we didn’t need to worry about getting any fines!

The room was clean, comfy and quiet. Easy secure parking on-site. Staff courteous and very accommodating. Breakfast upstairs was nicer than most continental breakfasts. Scrambled eggs were eggs not powdered version like so many. We enjoyed the food and the various selections. Plus great views.

The only thing that was "off" was the food menus. What showed on the TV info feed and website did not match to what was available to order. Only a bummer as what I wanted was no longer available. IT needs to update that area. Otherwise nothing else.

The room is perfectly adequate for a short stay, the beds are comfortable, the location is very central, the breakfast was good and the personnel was absolutely lovely !

The slight disappointment is that there is not really any view from the windows when you have a street side room as the hotel has a sleek glass front facade that is like a second skin covering the original facade. A bit difficult to explain but the result is you can't really see anything through the windows.