Love the location of the Grapes, excellent for pre cruise stay. Staff were so friendly and helpful and the room was comfortable and very clean. Lovely facilities for the price. Bit of noise in the night but it was a Friday so that was to be expected. Didn't bother me a bit slept like a log.

I read about the stairs and knew what I was getting into but they are steep. The bar staff helped bring my case up both flights but I brought it down myself the next day and I was in a sweat. Best to pack an overnight bag and carry that up, they'll keep your bigger suitcase behind the bar if they can, and save yourself the hassle.

Great location. We were booked on a cruise and was able to walk to our terminal with two large roller luggage’s. Location was great amongst hotels n restaurants. Facilities were nice and clean.

All good for short stay. No complaints.

The property is located in the city center, making the commute much easier. Also, thank you for upgrading my room-it was very kind of you. The room itself was spacious and lovely. The staff was very polite and helpful. Thank you!

The noise was really bad until 2 am, and only then was I able to fall asleep. I mean, they do warn you in advance that it will be noisy, but the issue is that the window is old. If it were replaced, it would make a huge difference, making the stay much more comfortable. Also, it was a bit cold at night, so an extra blanket would have been helpful. Otherwise, everything was great!

The location turned out to be perfect for us, as we were completing a mystery guide puzzle book about the Titanic and the final clue was actually in the pub, so our tour of Southampton couldn't have ended more conveniently. Tuesday night was free pool night, so we played pool all evening in the bar. The room was clean and very reasonably priced.

The bathroom was very cold. so I was in and out of the shower in very short order. There was some sort of confusing discount arrangement for drinks in the bar. Evidently, we were entitled to special prices during Happy Hour and 10% off as guests. This sounded great, but the actual price we paid after discount was pretty much the normal price for two drinks. I'd rather have just been charged a fair price in the usual way.

Our room was a couple of floors above the pub so it was quiet. There was a low din from the pub and the street but it was more lulling than disruptive. However if you have zero tolerance for any sound whatsoever, you should probably stay elsewhere. We are not bar people, but we did go into the pub for a beer and soda to take with us back to the room. The pub was spectacular, the patrons kept bursting into songs that they’d sing loud but very much in tune with each other. It was wonderful, I’ve never seen anything like it and it is my best memory of England.

The stairs are narrow and steep and difficult to carry luggage on. But we were aware of this beforehand. You’ve got to take the bad with the good.

Great location on Oxford Road for bars and restaurants. Nice basic room with everything I needed. Water supplied which was a nice touch and plenty of tea and coffee. I was out at a conference, so it was really somewhere to sleep for a good price. Met all expectations.

Nothing really all was as expected. Clean and comfortable. Room was a little noisy, not so much with the bar noise, which staying above a bar was expected, but neighbouring room coming in after midnight and having a shower could cause issues for some.

I’ve known the Grapes for many years as I used it frequently when I worked in Southampton. I live in the Isle of Wight, and the Grapes is very close to the Re Funnel ferry terminal.

Nothing really, I’ve always enjoyed the establishment. I didn’t get a chance too have a drink as the Pub closed at 11pm, but I did not arrive until about 10, as the ferries from the Island kept getting cancelled due to the Stormy weather and very high winds. My room facilities were very good, and my taxi arrived on time at 7am as booked. All good, many thanks indeed.

Perfect location for us as was close to the all the birthday celebrations that we were attending. Lovely clean room, overlooking Oxford street, crisp white bed linen, good sized bathroom. The electric shower was a challenge to get at the correct temperature. The staff were amazing. My motorbike was stolen while we were in Southampton, (nothing to do with The Grapes) and they could not have been nicer, more sympathetic and helpful to my wife when she had to return to pack and vacate the room while I dealt with the theft and police. Many many thanks to you for this wonderful customer service.

Our only negative was that the room wasn't cleaned the day after we checked in so I only had 1 teabag left and dirty mugs for our morning tea on the last day. Not really a biggy though.

Perfect location. Really nice staff. The room was tiny but the private bath more than made up for it. The place was also squeaky clean. The reasonable price made it the perfect stay for a solo traveler. I'll definitely stay here again next time I'm in town. They don't have food but they give you a discount on drinks with your key card which is a bonus. XOXO restaurant across the street had one of the best vegetarian breakfasts I've ever eaten and the Greek place next door was really good too, so not a big deal.

Great location, imagine it's a buzzing little street at busier times. Very clean room, well-maintained and fresh decor. Really comfortable, slept excellently. Great pub, and you get a discount on drinks.

All good with the stay - only mentionable thing is little confusion over breakfast: I was told that as they don't provide breakfast, I could get a discount over the road (XOXO). At XOXO they knew nothing about this, and I didn't get the discount. This isn't a complaint, as that would've just been a bonus - I'd have gone there for breakfast anyway (really good!) Just confused, maybe slightly embarrassed 🤷🏻‍♀️