It was a comfortable stay without much noise which was surprising due to the airport location and the fact that the room was adjoining - always a concern. The woman at the front desk was very helpful and accommodating - I’m sorry I can’t remember her name. Parking was easy and availability was plentiful but will cost you. Starbucks was a good option for decent coffee in the am.

We stayed here for a cheaper option than the city center but traveling back and forth was challenging because of the ever present Chicago traffic. I would probably pay extra to stay in the city but book early. This hotel charges for WiFi access which was disappointing and the ac was a bit noisy but worked well so it was worth the noise.

Location, good to adequate restaurant on site, and the room a was very comfortable.

Recorded message on their site gave incorrect directions for shuttle pick up site. We called the hotel and listened to a recorded message that said the shuttle only stops at the domestic side of the airport. So we travelled the international area to the domestic side. And then when we were in the shuttle it stopped at the international side, unlike what the recorded message said.

The property is absolutely gorgeous and it is situated in an ideal location next to the airport. The rooms are spacious, clean, updated daily, and very upscale/advanced. Definitely work the buck your paying for. There is a Starbucks downstairs and a beautiful gift shop. The restaurant serves a breakfast buffet for about 20 bucks and it's absolutely delicious! Anything you order can be charged to your room and they allow you to take your drinks upstairs. Very clean facility and beautiful ballrooms! I really enjoyed my first trip to Illinois especially attending the dance event I was in on property. It was a wonderful location to host this event and I cannot wait to return.

Nothing.

Great location between the airport and a short walk (with footpaths!) to Rosemont on the blue line. Airport shuttle was reliable and nice, only a short ride to the hotel. Room was lovely and big feeling luxurious with everything you need for an airport hotel stay.

The buffet breakfast is steep at $24 and wasn’t exceptional. WiFi is not included unless you are a Mariott Bonvoy member, so if you book via booking.com it’s best to join before you arrive, otherwise it is $15 for a day which is silly in 2023 and for a hotel of this calibre. I used the pool and although it was lovely to have a pool it was a bit small for swimming lengths. Great for kids though.

I loved my clean and spacious king room! I didn’t want to leave. I liked that my room wasn’t crowded with furniture. Very simple interior but had everything I needed; a little work space, big sofa, fridge, and the bathroom had great compartment for shoes and clothes. They have a great restaurant that offers unique and tasty food and service was always wonderful and fast.

I wish their gift shop carried a little bit more stuff like yogurt and fresh fruits for healthy snacks.

Always wonderful. Friendly staff.

I found it strange that we could not take silverware to the room. When asked for a spoon at the bar we were told they could only give us plastic. When we got to the room we called down stairs and were told the same. If we are paying over $250 a night I find it strange that we would only be given plastic. They brought silverware to our room.

conveniently located close to Chicago’s international airport. Friendly and helpful staff. convenient and quick check-in and check-out procedure. Clean room and comfortable bed: I slept like a baby! although I didn’t use it, I also noticed a convenient and frequently offered airport shuttle service

Hotel guest parking $34 per night, which was not announced anywhere on forehand; a somewhat unpleasant surprise…. Restaurant and bar are way too small for this size hotel and this does not inspire to have breakfast/dinner at the hotel. Felt forced though to have dinner outside the hotel. Happy there was a Starbucks on site, offering at least room to sit down, both indoors and outdoors, for coffee and breakfast sandwiches.

The room was not only beautiful, but incredibly practical. Loved the closet in the bathroom, the extra towel hooks, the couch/bed/luggage table, the automatic light under the bath vanity, and even the makeup mirror. The lobby is lovely. Like having the Starbucks handy in the morning. The staff was very helpful and friendly. They managed to get me into a room before check-in time.

Only negative were the noisy doors. Not a big deal except early in the morning. They slam shut and we heard everyone leave and every ding of the elevator.

It was perfect. Great bed. Great value and size for the price. Not overcrowded. Great good. Beautifully designed. Super clean. Easy access to the airport. Starbucks on the ground floor. And just a short 4min taxi to the casino. I can for a work trip and ended up having a great and comfortable stay.

Nothing.

The room was large and excellently furnished; the bathroom in particular was visual peak. The desk attendant was very accommodating with my complicated payment arrangement. The housekeeper I briefly interacted with was extremely personable. The aesthetics/design in the hotel's common and private areas are among the best I've stayed at and the presence of a Starbucks on the ground floor was quite convenient.

Parking isn't included in the rate! That's just about the only complaint I have. Try not to park too far from the front, either, they lock the side door at night and the walk was super cold.