Not a big faceless hotel, but relaxing and welcoming. Very clean. Excellent choice at breakfast. Ideally located for visiting the city. Excellent staff, very helpful and friendly. could not do enough to help you, special mention for Nina Stodolak, we were trying to arrange a trip to Auschwitz, and Nina arranged everything, kept us informed, went above and beyond in helping us, excellent customer service.

We were recommended this hotel by a friend who has stayed in the hotel when they visited Krakow last year. It was the perfect location, close to the old town (about a 15/20 minute walk) which is where we spent most of our time exploring, close to plenty of restaurants. The hotel itself was beautiful, the staff were friendly and the room itself was beautiful and big, bonus points for the super comfy bed! A nice little touch that we liked was that if you put a sign on the door before 1pm you could get a free glass of wine over room cleaning

Loved everything!!

pros: good location. tucked out the way so no traffic or tram noise. 10-15 minutes walk to main square. Tram & bus stop is around the corner. bed is very comfy. room good size. breakfast had plenty of choice. staff were nice and helpful. air con good for overnight and regulating temp. cons: evening/lunch basically non existent and not very nice so find food elsewhere. no opening windows and air con isn't good enough to get rid of bathroom steam so the room smelled a bit damp/musty when you come back to it after a day out. shower leaked so bathroom floor was soaked after use. no soundproofing on windows it seems as dust carts at 5am weren't pleasant. same with sound from corridors, could hear cleaners starting at 8am which isn't too bad but I like my sleep!

With a short walk to the old town, the hotel is located at the end of a quiet alley which ensures quiet surroundings. Breakfast was delicious and it was really nice to sit outside in the garden. Our room was quite large with corner windows to the garden. The king-size bed was very comfortabl. You can adjust the A/C to match your needs. Room has a minifridge, coffee/tea machines, safety box, hairdryer and two free bottles of water. My only complaint would be the uneven structure of the floors: there were multiple shallow plots under the carpeting - like the concrete below hadnt been structured properly. It was a weird thing to suddenly step in a plot 1 cm lower than the surrounding floor.

Uneven floor under the carpet. Our room had strange plots around the floors - like the concrete below the carpet hadnt been finished properly. Weird, but not a showstopper!

The hotel was very modern, very clean and the staff was extremely helpful. They offered free coffee, tea and condiments all day for hotel guests. Breakfast was very satisfying and with many different options to chose from, even though we didn't have the chance to enjoy it all of the days of our stay since we had early morning tours. The location was great in city center. It is not very close to old town but it is withing walking distance of about 15 minutes. I would stay there again.

Everything was great. If i had to tell one negative it's the location, which is not really a negative since it is within a walking distance of the old town and there is a nice park close to it.

Breakfast was very good, nice coffee and plenty of food. Had an evening meal on our 2nd night which was tasty. Hotel nicely styled and beds comfy. Lovely shower / bathroom. Room had everything we needed. Great boutique hotel and friendly staff. Quiet location we were on the front of the hotel and didn't here any noise. Definitely recommend a stay here. Great value for money. Location was just a short 10 min walk into Krakow main square and very close to the castle.

Just the room was a little to hot for us we couldn't get the temperature below 23 it appeared to be set on the thermostat and wouldn't budge. Just a little niggle that it would be helpful if the staff let you know that if you put the ' I prefer wine' sign on the door rather than having the room cleaned that you have to actually ask for the wine that day or you don't get it. We assumed the housekeeping would let reception know so when you came in from a day out it would be automatically offered to you or in your room.

Cannot fault this hotel! We researched so many places and I’m so glad we chose here. The room was exceptional - I actually wondered if we’d had an upgrade but they didn’t say we had. Lovely bathroom with heated floor and a big shower. I’ve stayed in a lot of city hotels around the world and this was by far the quietest! Great night’s sleep every night. Location is also an easy walk to the Old Town. Staff were great. Breakfast was also amazing - wonderful quality and selection. Overall just a perfect stay and fantastic value for money. Recommend to anyone!

Nothing - all great, thank you.

I loved the breakfast. There were a variety of options to choose from. I really liked the pancakes and the make-yourself waffles. The breakfast offered cold and hot options for food and beverages. It also runs till 10:30am, which is great for those who want to sleep in. The room is well sized and very well equipped with a coffee maker, hot water jug, refrigerator, blow dryer, a spacious closet, and a safe. The rain shower was great! The hotel is well situated and is about 10–15 minutes walk away from the old town, Wawel Castle, and some tram lines. The neighbourhood is quiet and lovely.

There isn't much to dislike. I could mention that at some point in the night the bed got too warm. It may be great for very cold weather seasons, but it was a little too hot for us. All the same, its better to have an extra warm bed than a cold one.

Hotel was in an excellent place near to the old town and easy to go to the main bus station as well. Breakfast was very good. As im vegetarian i was a bit worried but i found a loads of things to eat. Fresh veg and fruits, lovely bread, cheese selection. Coffee tea. Its was excellent . Staff were very friendly and helpful. Always had fresh fruit and drinks near the reception during the day. The room was a bit small but we managed to make ourself comfy with my friend.

The room was a bit small but comfy and had everything what we need

I can only recommend this hotel. Everything was simply perfect. Quiet location, nice room and delicious breakfast. Perfect price/quality. But above all, I would like to pay tribute to the staff. Unfortunately, I had to cut my stay short because I had received a message that my mother was dying. The girl at the reception helped me fantastically to quickly arrange a train to Warsaw, arrange a taxi and above all, the money I had left in the safe in all the commotion was neatly returned to my account. Thank you so much for everything.

I really can't say anything wrong about this hotel at all, really. If I ever go back to Krakow, I am 100% sure I will stay at this hotel again.