Location, facility, pool and view

The work flow is paper based that is inefficient and prone to time wasting and mistakes. Furthermore, you might book a room through booking or other applications, however, the room might not be actually available once at the hotel. The miscommunication between the apps and the hotel is very bad. My advice is to call the property before booking to confirm the availability of the room you choose online.

The rooms were big, clean and great air con! Lovely big, clean bathroom too. The pool was really nice and the breakfast was great! Always full of food and at least 7-8 hot options as well as toast, fruit etc. Waffles and hashbrowns! There was a street of shops right next door with cafe, restaurants, atms, pharmacy, gifts, tours, spa, bars. Everything we needed! And our tour boat left from the beach right in front! It was really nice and quiet in the resort. The main el nido town is only a 4min trike ride away so easy to go to town if you want to.

The location is fantastic, everything thing is within walking distance, the staff is awesome always smiling and welcoming very helpful, they will arrange everything for you from touring to airport transportation just tell them, the resort is small but they hangs with the big chain resorts, there restaurant is magnificent, spacious rooms we will stay again, we highly recommend:

Wi fi is a little slow, but nothing to complain about

Location is excelent Place is quite and close to the main road (big bonus) Staff is awesome as they are all connected and handle everything with passion and precision Hotel is close to the tours and they offer the packages for a fair price. I definitely recommend to stay there if you are looking for a decent place in El Nido. 10 min via tuk tuk to the city centre ($100 pesos)

Nothing

The resort location is so great and the vibe of ocean view is stunning

The WIFI was not working however the staff were explaining to all residents the issue related to internet provider

The pool was good, room was great, very clean.

Breakfast could of been better, small and not many options. I had the pancakes but I couldn't substitute the fruit for bacon, no flexibility at all. No tea bags only coffee. The entrance road to the hotel needs work too.

This was very clean and such a good location. Internet service was good.

Their restaurant staff was not accommodating at all. Got orders wrong all the time and no assistance really . Breakfast was minimal.

Clean, modern, next to the beach, helpful staff with our late check in (1am). Pool has a nice temperature

Breakfast options were not always to our Western taste… but there was always something nice available and any option at the egg-station

Great location and service. There are a few decent restaurants and massage salons nearby. The area is clean and quiet.

You won't be able to swim in the sea near the hotel (the water recedes). You'll need to go elsewhere for the beach.

Beautiful view from our room. Property were well maintained.

Too many errors made by house keeping staff ex. No hand towels left in room on several occasions.