Rooms are spacious and really well kept. Huge toilet and bath and we appreciate the recliner chairs , work table in the rooms. There are also free massage chairs available in certain floors. Didn’t swim but pool looks nice and inviting. Staff were courteous and approachable. Located in a quiet but still accessible part of Clark with some shops and 24H Korean store nearby.

Check in is strictly at 3PM, instead of 2PM which is usually the standard in PH. They would not consider even if there are available rooms already. We paid for extra fees just to check in by 2:30pm since we were so tired from the long drive to Clark. Ridiculous fee per missing key card considering the price of the rooms, in most mid range/ top hotels now it is even disposable or not asked back anymore. It would also be nice if they have an in house spa.

The staff are very nice, courteous, and helpful. I was greeted by everyone every time I pass by them. The area is nice it's close to the jog area and very convenient and quiet. I had the whole room for myself even though I booked a capsule room so that was a huge delight.

My only concern for the capsule room is that the outer part of it feels a bit flimsy and there is evident crack on the entrance of the door but it wasn't major just an observation.

I overall liked the amenities, the pools and the gym. I was able to spend a relaxing day which was my main objective in this stay. Plus the customer service was wonderful, so overall it was splendid

Food choices. As the restaurant didn't have options for vegetarians and even pescatarians. It only catered for people who are able to eat meat so I didn't have much option.

We loved the jet pool and the pool! The room was great and very spacious. We liked that there was a balcony available so we can dry our clothes. The location is perfect as well and is near must-eat spots in Clark!

Our original room had a faulty aircon. It was very hot and the bed was quite noisy. Good thing that the hotel allowed us to move rooms that's just next door :)

The spa pool and the cleanliness of the rooms

The rooms are not soundproof. You can hear people outside your room.

Food at the restaurant Free bath soap Water spa- but pls clean the tiles..

The customer service person i spoke with over the phone told us that our room will be at the ground floor, but we ended up at the 3rd floor, the room at the 3rd floor was overall okay.. what disappointed me was the wrong set of expectations given to us.

Very friendly staff, they always wear a pleasant smile whenever we approach them or when requesting for something.

Check-in time is 3 pm though they allowed me to check-in an hour earlier since there are no other occupants in the pods.

Have been here for 3 times and as always we enjoyed our stay. Room with pool is super perfect for our family. As always, the resort is clean and all staff are attentive and friendly.

Great clean place with wonderful outdoor spa type pools. The place was generally well maintained and I really enjoyed the massage pools. Also plenty of space for children/toddler to play around in.

the hotel was very airy and dainty! really comfortable, love the white structure and was very clean as well, especially loved the spa pool and the big sized hotel room. will definitely come back with my extended family next time :)