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$167Retorno Del Rey #36, Zona Hotelera, Cancun, 77500, QR, Mexico
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+1 (888) 385-6828403 reviews
1/211

Spa/Wellness packages
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free wifi
Room service
Fitness center
Kempinski Hotel Cancun is a 5-star beachfront resort along Cancún's famed Zona Hotelera in Mexico. A private beach area and an inviting outdoor swimming pool set the scene for sun-filled days, and breakfast is offered on-site. Located about 7.5mi from Cancún city center, the resort has earned 403 reviews, with prices starting from $167 per night.
On-site amenities cover indulgence and convenience: Spa/Wellness packages, a restaurant, and a fitness center, plus free Wifi and room service. Beachfront access and a private beach area are complemented by a 24-hour front desk, balcony or terrace options, and a kid-friendly buffet. For families, a Kids' club is available for an extra charge, and babysitting/child services are also offered for extra fees; private parking and shuttle service carry additional charges.
Address: Retorno Del Rey #36, Zona Hotelera, Cancún, Quintana Roo, Mexico. This location in Zona Hotelera puts guests near the shore while still within reach of Cancún's center, about 7.5mi away. The property showcases a 5-star rating with 403 reviews and includes facilities like a private beach area, a spa with packages, and multiple dining options to suit every taste.
Two outdoor pools sit beside a private beach area, offering sun-soaked days with sea views. Both pools are adults-only and heated, featuring shallow ends for easy dips and a relaxing poolside ambiance.
Culinary adventures abound on site. Fantino serves Mediterranean and seafood in traditional, romantic settings; The Club Grill offers International flavors; Casitas pairs American, seafood, and steakhouse fare with a romantic vibe; El Café Mexicano presents Mexican classics; D-Lounge highlights seafood and sushi with a modern twist; and The Caribe Bar and Grill keeps things family-friendly with American comfort foods and a lively atmosphere.
Families will find options for little and not-so-little guests, including a Kids’ club (extra charge) and babysitting/child services (additional fees). Convenience comes in the form of private parking and shuttle service, both available for an extra fee. Payment is cashless, with accepted methods including Visa, Mastercard, American Express, Discover, JCB, and Diners Club.
Planning a wedding, corporate event, or need many rooms? Get a personalized quote with discounted rates for your group.
Closest airports
Cancún International Airport
8miCozumel International Airport
41.2miSpa/Wellness packages
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Beach
Sauna
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Elevator
Playground
Garden
View
Balcony
Bathtub

Show 7 photos
Deluxe Room, 2 Double Beds, Partial View
2 Double Beds
40 sqft
Balcony
Bathtub
View
Wifi
+
More details
The spacious double room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 2 beds.

Show 10 photos
Suite, Partial View, Lounge Access
1 King Size Bed
885 sqft
Balcony
Bathtub
View
Wifi
+
More details
Club Seaside Suite.
Suite, 1 Bedroom, Balcony, Beachfront
1 King Size Bed
Balcony
+
More details
1 King Bed
Layout
Relax
Internet
Entertainment
Food & Drink
Sleep
Bathroom
Practical
Comfort
Show 7 photos
Suite, Beachfront, Club Level
1 King Size Bed
Balcony
Free wifi
Flat-screen TV
Tea/Coffee maker
+
More details
Size
82 m²
This suite features a balcony, air conditioning and tea/coffee maker.
Show 8 photos
Suite, Lounge Access
Balcony
Free wifi
Flat-screen TV
Tea/Coffee maker
+
More details
Size
177 m²
Bathrooms: 3
This suite features a balcony, tea/coffee maker and air conditioning.

Show 12 photos
Presidential Suite
1 King Size Bed
2465 sqft
Balcony
Bathtub
View
Wifi
x3
+
More details

Show 7 photos
Deluxe Room, King Bed, Beachfront
1 King Size Bed
40 sqft
Balcony
Bathtub
View
Wifi
+
More details

Show 8 photos
Deluxe Room, 2 Double Beds, Beachfront
2 Double Beds
40 sqft
Balcony
Bathtub
View
Wifi
x4
+
x3
More details

Show 9 photos
Suite
1 Queen Size Bed
885 sqft
Balcony
Bathtub
View
Wifi
x3
+
More details

Show 6 photos
Suite, Beachfront
1 King Size Bed
885 sqft
Balcony
Bathtub
View
Wifi
+
More details

Show 9 photos
Suite, Partial View
1 King Size Bed
885 sqft
Balcony
Bathtub
View
Wifi
x3
More details

Show 6 photos
King Room, Partial View, Lounge Access
1 King Size Bed
40 sqft
Balcony
Bathtub
View
Wifi
More details
9.1
403 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Attractions
Cancun Hotel Zone (Avenida Kukulkan)
0.7miLa Isla Shopping Village
1.3miMandala Cancun Nightclub
3.1miJolly Roger Pirate Ship
3.8miCancun Scenic Tower (Torre Escénica)
3.8miVentura Park
5.6miCenote Nohoch Nah Chich
5.7miPalapas Park (Parque Las Palapas)
6.2miIsla Mujeres
8.5miKin Ha Water Park (Balneario Kin Ha)
8.7miXoximilco Cancun
8.9miPlaya Norte (North Beach)
11.6miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
18.4miSelvatica
24.9miContoy Island (Isla Contoy)
28.2miAttractions
Cancun Hotel Zone (Avenida Kukulkan)
0.7miLa Isla Shopping Village
1.3miMandala Cancun Nightclub
3.1miJolly Roger Pirate Ship
3.8miCancun Scenic Tower (Torre Escénica)
3.8miVentura Park
5.6miCenote Nohoch Nah Chich
5.7miPalapas Park (Parque Las Palapas)
6.2miIsla Mujeres
8.5miKin Ha Water Park (Balneario Kin Ha)
8.7miXoximilco Cancun
8.9miPlaya Norte (North Beach)
11.6miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
18.4miSelvatica
24.9miContoy Island (Isla Contoy)
28.2miAirports
Cancún International Airport
8miCozumel International Airport
41.2miFantino
Cuisines
Ambiances
The Club Grill Jazz & Supper Club
Cuisines
Ambiances
Casitas
Cuisines
Ambiances
El Café Mexicano
Cuisines
Ambiances
D-Lounge
Cuisines
Ambiances
The Caribe Bar and Grill
Cuisines
Ambiances
Location
Features
Age restrictions
Availability
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free wifi
Room service
Fitness center
Steam room
Beach
Sauna
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Sun deck
Tour desk
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Live music/Performance
Wheelchair accessible
Beach umbrellas
Beach chairs/Loungers
Elevator
Playground
Garden
View
Balcony
Bathtub
Accessibility
Toilet with grab rails
Wheelchair accessible
Activities
Beach
Bicycle rental
Cooking class
Golf course
Live music/Performance
Temporary art galleries
Tennis court
Tennis equipment
Tour or class about local culture
Bathroom
Bathtub
Slippers
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Kids' club
Playground
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kid-friendly buffet
Kids' meals
Restaurant
Snack bar
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Lockers
Private check-in/out
Tour desk
General
Air conditioning
Convenience store on site
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Heating
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Living Area
Desk
Media & Technology
Telephone
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Private beach area
Sun deck
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Couples' massage
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hand massage
Head massage
Locker rooms
Massage
Neck massage
Outdoor swimming pool
Personal trainer
Sauna
Solarium
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Yoga classes
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in public areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Private parking is available on site (reservation is not needed) and costs USD 20 per day.
Reservations
Call us for our best daily rates
+1 (888) 385-6828Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Visa,
JCB,
Diners Club,
American Express,
Discover,
Mastercard
This property does not accept cash.
When are the check-in and check-out times for Kempinski Hotel Cancun?
The designated check-in period at Kempinski Hotel Cancun begins at 03:00 PM. As for check-out, it's before 12:00 PM.
Does Kempinski Hotel Cancun provide parking options?
Yes, parking is available at Kempinski Hotel Cancun. The hotel offers private on-site parking for guests at a price of $20 per day. Additionally, no reservation is required for parking.
How much does a stay at Kempinski Hotel Cancun cost?
The base price for Kempinski Hotel Cancun starts at $167. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
Which room categories can I book at Kempinski Hotel Cancun?
The Kempinski Hotel Cancun offers a variety of rooms including Deluxe Seafront King Room and Deluxe Seafront Double Room, both with a room size of 431 sqft and can accommodate 2 or 3 adults with no children. These rooms do not allow smoking and have either a Queen size or Double beds. Additionally, the hotel offers a Suite with a larger room size of 872 sqft and can accommodate 2 adults with no children, featuring a Queen size bed. There is also a Triple Room available with a room size of 441 sqft and can accommodate 2 adults with no children, featuring a King size bed. Smoking is not allowed in any of the rooms.
What are the main attractions at Kempinski Hotel Cancun?
Guests at Kempinski Hotel Cancun can spend their time enjoying a variety of leisure amenities. They can relax at the outdoor swimming pool, which is available all season and has a shallow end and a view. There is also a hot tub/jacuzzi and a sauna for guests to unwind and enjoy. Additionally, the hotel offers a spa with wellness packages and various types of massages.
For dining options, there are several restaurants on site. Fantino offers a traditional and romantic ambiance and serves Mediterranean and seafood cuisine. The Club Grill provides a traditional atmosphere and offers international cuisine. Casitas is a romantic restaurant that serves American, seafood, and steakhouse dishes. El Café Mexicano specializes in Mexican cuisine, while D-Lounge offers a modern ambiance and serves seafood and sushi. The Caribe Bar and Grill is a family-friendly restaurant that serves American cuisine.
Overall, guests can indulge in a range of leisure activities and dining options during their stay at the hotel.
Is there a swimming pool at Kempinski Hotel Cancun?
The Kempinski Hotel Cancun has two pools available. Both pools are located outdoors and are available all season. However, both pools have age restrictions and are only for adults. They are heated and have a shallow end. Additionally, Pool 1 offers a view.
Does Kempinski Hotel Cancun feature its own restaurants?
Yes, the Kempinski Hotel Cancun has several restaurants on-site. The restaurants available include Fantino, The Club Grill, Casitas, El Café Mexicano, D-Lounge, and The Caribe Bar and Grill.
Does Kempinski Hotel Cancun accept credit cards and cash payments?
No, Kempinski Hotel Cancun does not accept cash payments. However, they do accept credit cards such as Discover, Diners Club, JCB, Mastercard, Visa, and American Express as their accepted payment methods.

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