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+1 (888) 385-8465418 reviews
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$179Calle Mero #16, Sm 03, Mz 02 Lote 15, Puerto Morelos, 77500, QR, Mexico
418 reviews
1/101
Free parking
Restaurant
Outdoor swimming pool
Adults only
Free wifi
Streaming service (like Netflix)
Air conditioning
24-hour front desk
Welcome to the Enigmatic Hotel Experience, a hidden gem in the heart of Cancún, Mexico. With its mysterious charm and 4-star luxury, this hotel is sure to make your stay an unforgettable one. Located just 1.8mi from the city center and nestled in the beautiful state of Quintana Roo, you'll have easy access to all that Cancún has to offer.
Step into a world of enchantment as you enter the Enigmatic Hotel Experience. With 418 glowing reviews, this hotel has a reputation for exceptional service and top-notch amenities. From the moment you arrive, you'll be greeted by a 24-hour front desk ready to cater to your every need. Take a dip in the outdoor swimming pool or indulge in a refreshing cocktail at the bar. If you're feeling adventurous, the hotel offers bicycle rentals and exciting snorkeling and diving experiences.
As you retire to your room for the night, you'll find a haven of comfort and relaxation. Each non-smoking room is equipped with air conditioning, free WiFi, and a private bathroom complete with free toiletries. Wake up to stunning views of the lush garden or lounge in the outdoor furniture with a cup of coffee. The Enigmatic Hotel Experience truly offers a one-of-a-kind escape for the curious traveler.
Prices at this remarkable hotel start from just $179. So, what are you waiting for? Discover the magic and mystery of the Enigmatic Hotel Experience and create memories that will last a lifetime. Book your stay today!
When it comes to relaxation and recreation, look no further than the Enigmatic Hotel Experience. With an outdoor swimming pool that is available all year round, you can take a refreshing dip and soak up the Mexican sun whenever you please. Whether you're traveling with family or friends, the pool welcomes guests of all ages, providing a fun and enjoyable experience for everyone. Dive into the sparkling waters or simply lounge by the poolside, indulging in a good book or sipping on a tropical cocktail from the hotel bar. The pool at the Enigmatic Hotel Experience is just another reason why this hidden gem is the perfect choice for your stay in Cancún.
At the Enigmatic Hotel Experience, convenience is key. With a variety of accepted payment methods such as American Express, Mastercard, and Visa, you can easily settle your bill without any hassle. Please note that cash is not accepted at this hotel. So, whether you prefer to pay with a credit card or take advantage of the rewards program offered by your preferred card provider, you'll find yourself well taken care of at the Enigmatic Hotel Experience.
When it’s time to retire for the night, you'll find utmost comfort and tranquility in the various room types available. The Standard Double Room boasts a spacious 431 square feet of space, providing you with plenty of room to relax. Featuring a double bed and accommodating up to two adults, this room is perfect for couples or solo travelers. If you prefer more lavish accommodations, look no further than the Deluxe King Room. With a room size of 484 square feet and a luxurious king-size bed, this room offers an extra touch of indulgence for those seeking a truly special experience. No matter which room type you choose, you can rest assured that the Enigmatic Hotel Experience will provide a haven of comfort and relaxation during your stay.
Closest airports
Cancún International Airport
9.3miCozumel International Airport
45.2miFree parking
Restaurant
Outdoor swimming pool
Adults only
Free wifi
Streaming service (like Netflix)
Air conditioning
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Garden
Free toiletries
Show 20 photos
Standard Room
1 Double Bed
430 sqft
Private Bathroom
Air conditioning
Shower
Free toiletries
+
More details
Experience comfort and relaxation in our spacious Standard Double Room, designed to accommodate 2 adults. Enjoy the convenience of a private bathroom, air conditioning, and free toiletries, making your stay both pleasant and hassle-free.
Show 18 photos
Deluxe
1 King Size Bed
485 sqft
Private Bathroom
Coffee machine
Flat-screen TV
Streaming service (like Netflix)
+
More details
Experience the ultimate comfort in our Deluxe King Room, offering a spacious 484 sqft of stylish and modern living space. Unwind and relax with the provided amenities, including a private bathroom, flat-screen TV, air conditioning, and a luxurious king-size bed.
Show 9 photos
Deluxe Suite
1 Queen Size Bed
540 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
More details
Signature
More details
7.9
418 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Tinkerstours
10
February 2025
A lovely little hotel with beautifully appointed rooms, huge comfortable bed and nice small pool area. The shower is large with good pressure and the hotel features a co working space, bar and restaurant, tattoo studio and pool lounge area. The included breakfast was at a place across the street and was excellent. Very near public transportation to the beach area.
My room was very well priced for the amazing quality, my only complaint would be that the window led directly to a storage area (but still seemed fairly private!) - The ATM has a 115 peso charge if you have to use it.
Maria
8.2
April 2024
We just needed something quick to stay after our long flight to Cancun. The place exceeded our medium expectations. Spacious room, simple but nice interior. A lot of amenities (such as a kitchen, working space - which worked very well for me as I had to prepare for a quick interview). The bed was super comfortable and the staff always smiling and happy to help. We also had food at breakfast, and we both were very happy, especially with their lattes! The location was nice, quiet and had some really nice eating places nearby.
The toilet was in need of ventilation, as it started smelling after both of us showered
Michelle
10
August 2023
My friends and I had a blast at Enigmatic Hostel! The vibrant and energetic atmosphere made it the perfect spot for our group. The common areas were lively and a great place to meet fellow travelers. The hostel's location was fantastic, right in the heart of the action, making it easy for us to explore the city. While the accommodations were simple, they were comfortable enough for our budget-friendly trip. We loved the social events organized by the hostel, which added an extra fun element to our stay. If you're looking for an affordable and sociable place to crash with friends, Enigmatic Hostel is a great choice!
We loved everything!
Tarita
10
February 2025
Conveniently located close to the bus station, beautiful property, better than expected, we had a beautiful room in front of the pool. Lovely and helpful staff. There is a tattoo studio that adds to the vibe and a bar restaurant with excellent food and amazing staff! Would have booked again on our return if they weren’t already fully booked!
Everything was perfect
Kate
8.2
December 2023
Overall it was fine, location is near the station, there are some cafes, shops and restaurants near. The pool and coworking place was nice.
It's a hostel not hotel. The queen size bed was super small for two people, there's nothing in the room except the bed. They didn't even had a hair dryer. The shared kitchen was bed equipped. I wouldn't say that hostel's staff would be super friendly either compared to other places we have stayed in Yucatan.
Ashara
9.1
December 2023
The room was very comfortable and the hotel is very trendy and nicely decorated. Everything feels fresh and clean. The hamocs near the pool area are lovely to hang out in.
The bar/,restaurant was temprarily closed during our whole stay, it looks really nice so this was a pity. However, breakfast across the street is absolutely amazing and a nearby taco place was the best we had diring our entire stay...
Kate
8.2
January 2025
Location and size of the room
It was not clear when booking it was a hostel, which was fine as we only stayed one night however we were near communal areas which was very loud. If you’re looking for a hostel it’s great 10/10 but if not looking for a hostel and planning to stay a few nights I wouldn’t give 10/10
Karla
10
April 2024
Everything the whole vibe of the place and decor! Loved that there was a tattoo parlour on site, very unique! Also our room was spacious and comfortable and we had a really nice shower/bathroom and AC.
Initially we thought we booked a hotel and after researching we realised it is in fact a hostel. We had a private room and bathroom for one night but it was really fab!
Spencer
9.1
October 2023
The whole complex is a fun building. Lots of cute little spots that made for an intimate setting. The room had nice high ceilings, was bright in the mornings, and had significant space around the bed. It also had a very large closet, if one was staying for a long period of time.
It's unfortunate that the restaurant/bar wasn't open, though there are options very close by. That space probably needs to be revisited if the bar isn't returning.
Vilma
8.2
December 2024
Lovely and clean place to stay. It is ex-hostel and children are not allowed. The room was big and clean. Some parts of interior were a bit tired, but we could see that hotel is doing some refurb in some places, so it will improve. Otherwise, it was clean and great for one night.
Attractions
Palapas Park (Parque Las Palapas)
0.4miCenote Nohoch Nah Chich
1.2miCancun Scenic Tower (Torre Escénica)
2.4miJolly Roger Pirate Ship
2.5miLa Isla Shopping Village
5.2miMandala Cancun Nightclub
5.3miCancun Hotel Zone (Avenida Kukulkan)
5.5miKin Ha Water Park (Balneario Kin Ha)
7.3miIsla Mujeres
7.6miPlaya Norte (North Beach)
8.2miVentura Park
9.5miXoximilco Cancun
11.7miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
22.1miContoy Island (Isla Contoy)
23.2miSelvatica
25.7miAttractions
Palapas Park (Parque Las Palapas)
0.4miCenote Nohoch Nah Chich
1.2miCancun Scenic Tower (Torre Escénica)
2.4miJolly Roger Pirate Ship
2.5miLa Isla Shopping Village
5.2miMandala Cancun Nightclub
5.3miCancun Hotel Zone (Avenida Kukulkan)
5.5miKin Ha Water Park (Balneario Kin Ha)
7.3miIsla Mujeres
7.6miPlaya Norte (North Beach)
8.2miVentura Park
9.5miXoximilco Cancun
11.7miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
22.1miContoy Island (Isla Contoy)
23.2miSelvatica
25.7miAirports
Cancún International Airport
9.3miCozumel International Airport
45.2miLos Compadres
Cuisines
Ambiances
Location
Age restrictions
Availability
Free parking
Restaurant
Outdoor swimming pool
Adults only
Free wifi
Streaming service (like Netflix)
Air conditioning
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Garden
Free toiletries
Activities
Bicycle rental
Bike tours
Diving
Snorkeling
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Entertainment & Family Services
Entertainment staff
Food & Drink
Bar
Minibar
Restaurant
Front Desk Services
24-hour front desk
Baggage storage
Concierge
General
Adults only
Air conditioning
Designated smoking area
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Shared kitchen
Media & Technology
Flat-screen TV
Streaming service (like Netflix)
TV
Outdoors
BBQ facilities
Garden
Outdoor furniture
Parking
Free parking
Safety & security
Key card access
Spa
Beach chairs/Loungers
Outdoor swimming pool
Transportation
Airport shuttle
Car rental
Shuttle service
From 15:00
Guests are required to show a photo identification and credit card upon check-in
From 01:00
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free public parking is available at a location nearby (reservation is not needed).
Reservations
Call us for our best daily rates
+1 (888) 385-8465Child policies
Children not allowed.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
American Express,
Visa,
Mastercard
This property does not accept cash.
What are the check-in and check-out times at Enigmatic Hotel Experience?
The timetable for guests at Enigmatic Hotel Experience is to check in post 03:00 PM and check out prior to 12:00 PM.
Does Enigmatic Hotel Experience provide free parking options?
Yes, parking is available at Enigmatic Hotel Experience. The hotel offers free public parking at a nearby location, and no reservation is required.
What's the nightly rate at Enigmatic Hotel Experience?
For stays at Enigmatic Hotel Experience, prices generally start at $179. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.
What types of rooms does Enigmatic Hotel Experience offer?
The Enigmatic Hotel Experience offers two types of rooms: Standard Double Rooms and Deluxe King Rooms. Both room types have a maximum occupancy of 2 adults and do not allow smoking. The Standard Double Rooms have a size of 431 sqft and feature a double bed, while the Deluxe King Rooms are slightly larger at 484 sqft and offer a king-sized bed.
What are the main attractions at Enigmatic Hotel Experience?
Guests at the Enigmatic Hotel Experience can make the most of their time by enjoying the hotel's leisure amenities. The hotel offers an outdoor swimming pool, allowing guests to relax and cool off during their stay. The pool is available year-round, ensuring that guests can enjoy a swim regardless of the season. There are no age restrictions, making it suitable for guests of all ages to enjoy.
Apart from the pool, the hotel also offers other activities to keep guests entertained. Guests can rent bicycles and take bike tours to explore the surrounding area. For those interested in underwater adventures, snorkeling and diving are available. Additionally, guests can make use of the BBQ facilities provided by the hotel for a fun outdoor cooking experience.
With these leisure amenities, guests have plenty of options to spend their time and enjoy a memorable stay at the Enigmatic Hotel Experience.
Does Enigmatic Hotel Experience have a pool for guests?
The Enigmatic Hotel Experience has one pool. The pool is available all season and located outdoors. There are no age restrictions, meaning it is suitable for all ages.
Does Enigmatic Hotel Experience have on-site restaurants?
Yes, the Enigmatic Hotel Experience has an on-site restaurant called Los Compadres. It offers a family-friendly atmosphere with traditional settings and serves Mexican and local cuisines.
Are both cash and credit cards valid payment options at Enigmatic Hotel Experience?
No, cash is not accepted at Enigmatic Hotel Experience. The accepted payment methods at the hotel are American Express, Mastercard, and Visa.
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+1 (888) 385-8465