I had an amazing stay at Eco-Hotel El Rey del Caribe, and I’d choose it over a big resort any day. If you want a comfortable, welcoming stay with a real sense of Cancun, this is the perfect place. The location is fantastic—just a block and a half from the ADO bus station, making airport transfers and day trips incredibly easy. A grocery store is right across the street, and the food scene nearby is incredible. There are trendy, chef-driven restaurants, casual family-run spots, markets, and food carts in the plaza at night, offering everything from tacos to marquesitas. It’s the full range of local dining, and it’s all within walking distance. The Hotel Zone is just a 10–15 minute drive away, so you can easily get to the beaches when you want. The hotel itself is peaceful and beautiful—even though it’s in the city, it feels like a hidden oasis. The courtyard is full of tropical plants, fountains, and hammocks, making it the perfect place to relax. The rooms are clean, comfortable, and well-kept, with a kitchenette that was super useful. You can even check out extra cookware from the fantastic front desk staff, who were some of the friendliest and most helpful people I’ve met at a hotel. Security was also solid, with monitored access at the front gate, which added peace of mind. Breakfast was simple but fresh, and there’s a small pool to cool off in. The hotel also puts effort into being eco-friendly, which is great. What really makes it stand out is the warm hospitality, unbeatable location, and great value for the money. If you’re looking for a place that’s comfortable, secure, and lets you experience the real Cancun, I can’t recommend it enough. I’d absolutely stay here again!

Great breakfast every morning. Great staff, friendly, helpful. Loved the jungle atmosphere in the middle of this old lovely hotel. Great pool, yoga, spiritual atmosphere, fountain and birds in the garden. Close to great coffee shop and variety of wonderful restaurants! Appreciated all the ecological efforts! Big compost, separating recyclables. Took hotel zone bus to Las Perlas Beach which was so close, clean, shady spots and not crowded. Loved it all!

Parking not easy but amazing that there is any parking in this busy city location.

Location is perfect, walking distance for anything you need - cafe, shopping mall, bus station. Amazing “hacienda” vibe, a lot of plants, birds, feels really nice to be there. Staff is friendly and helpful. Bed is really big and comfortable, water in the shower has a great pressure. Massage options are available, and my experience with Julia was outstanding, you need to try this for sure.

Breakfast could have more healthy options. You can choose from the little menu, and it’s mostly full of carbohydrates. Also the lights from the corridors were bothering me during the night

We were delayed at the airport, but when we texted the hotel to inform them, we received an immediate reply, which was a relief. We only arrived at the hotel after 24:00, but Bruno, the night receptionist, was still exceptionally helpful and accommodating. The complimentary breakfast the next morning was a welcome bonus, and our waiter was very informative about the Mexican dishes and lavish with the coffee. We were impressed with the tropical garden, and the pool was particularly inviting. Overall, this hotel was a great start to our holiday in Yucatan.

The beds were a little soft for our liking, and the shower floor tiles were very slippery.

Rooms among the trees like living in the forest very calm.

The coffee at breakfast is appallingly poor. It is all the more shame for Mexico where we expect good coffee. We made a recommendation about coffee to the receptionist who said he would pass it to the kitchen. The next day the same horrible coffee was served, this time it was even worse. We couldn’t recognize it as coffee. It had no taste or aroma of coffee! It can be taken for tea. Overall breakfast is disappointing. There is no butter or jam or honey for the toast nor cereal. Some Staff is not very welcoming. They should be more ready to support guests.

Was given a spacious 2nd floor room after rejecting the first 2 offered (as usual, hotels always try and give Booking.com reservations the furthest away from Reception or darkest etc. rooms) but a little quiet persistence can achieve a better room outcome, as in my case. The tropical courtyard is quite spectacular with its small pool and a wonderfully tranquil space to enjoy. Breakfast (ncluded in price) was really very adequate and served individually and included a juice, small plate of fresh-cut fruit and a couple of choices of either small tortillas or french toast, coffee/tea and served in the courtyard area.

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This was our third time to this hotel. We love the peaceful jungle courtyard with the hammocks and pool. So beautiful. The birds are singing and you can’t hear the street traffic there. The free breakfast was delicious. The staff are amazing and friendly and speak good English.

We would like to see hot water in the hot tub. They actually bailed it out for us one night and filled it with warm water from the roof top solar panels. But it was a lot of work for them, so we didn’t ask again.

The hotel room was clean and large with a very large bathroom, small kitchen, sitting area and sleeping room divided by a sliding partition. The breakfast was basic, served in a lovely outdoor dining space in the hotel garden. The hotel is located in a residential area close to restaurants and the downtown with easy access to the ferry to Isla Mujeres the next morning. The hotel staff were very helpful with directions and with arranging for the ride from the airport despite our 2 hour delay getting our baggage. They communicated with the transport agency and arranged for them to wait until we received our luggage.

Staff were very helpful… made us feel very welcome and responded promptly to messages before we arrived. A very short walk from the ADO bus station … lots of public transport options close by. Also have kitchen kits available, which include sharp knives, cutting boards, frypans, salt and pepper etc . Best kitchenette we had in Mexico, with mugs, bowls and plates as well as cutlery , gas stovetop and bar fridge with freezer They also offer a range of onsite massages ( aromatherapy / Swedish/ relaxation etc) by Julia ….

Internal tropical garden with nice even if small pool. Eco approach. Yoga on site (yoga shala very nice and with trees view). Room was large and cleaned very well. You could walk barefoot without any issue (it is not always the case!). Beds large and comfy, fridge and cooking arrangement. Pretty quiet at night. Close (walkable with luggages) to the bus station (with bus connection to airport every 20 min and connection to other areas that tourists like us visit). Close to nice and not too expensive restaurants. Very different feeling from hotels area (we do not like large chain hotels, especially when they spoil the nature). Locals’ (generally) affluent neighbourhood, which looks quite safe, too.

We overall liked the hotel a lot and would stay again. Breakfast was not of great quality and not healthy plates and you had to pay extra for any small addition. Facilities need some repairs (one small window in the bathroom did not close completely -mosquitos could enter; neither of the 2 bathroom windows have nets and they were both pretty dirty).