Lovely friendly staff on Reception especially Sofia, Maria and Desiree, who are so nice and helpful, great location under 10 minutes walk from the station and Town centre shopping , harbour and restaurants . A fridge and kettle were provided which was great, also excellent value for money. When I return to La Spezia, I will definitely stay here ! Grazie molto.

I couldn’t get the tv to work, probably my fault but it wasn’t an issue as I didn’t come to watch tv !

The personnel was very kind, always available, and answering all questions and requests promptly. The cleaning level was pretty good, a quiet space and hotel in general. I didn't miss anything and everything worked very well. Overall, a very good quality price balance, I can't name a single thing that I didn't like. Very good posion close to the city centre. I highly recommend it! Everything was as described on the web and as expected!

Very nicely situated not far away from the train station, with close access to many restaurants and bus stops. In addition, the staff were very helpful and lovely, and always accommodated and answered my requests and questions respectfully. I would stay here again the next time I come to Italy.

Bathroom was very small, very claustrophobic. Toilet was not secure and moves when you sit on it. Toilet was also like a inch or two max away from the shower and wash basin, not much room. However, for the value it is good.

Location and the very friendly and helpful staff. Also clean and comfortable room

The bathroom is very small, but I guess there’s nothing much could be done due to the original design. Also there’s no lift, again due to original design. However, the staff members were more than willing to help us with the luggage.

Location between center, road to Portovenere and railway station. After a few hours, it was very easy to access. The staff is very very friendly.

The single room is a bit too little. The stairs seems a bit unsafe because rug kept moving while climbing up.

The hospitality of the staff. The size of the room and bathroom. The location, close to the city center, museums and promenade. Drinks are available at the lobby bar.

There is no elevator in the building.

very very friendly staff. All of them. And the receptionist really took time to answer my questions about visiting 5 terre. Breakfast buffet was much bigger than I would expect from a 2star hotel. easy to find and only 10min walk from train station and a few min to center of La Spezia

view from balcony was to another house quite close and so it was always quite dark in the room. But that was ok for me as I was doing things the whole day anyway.

Great breakfast, nice staff and comfortable room

No wifi in bedroom. I didn’t mind though as I was only staying one night. The staff were so friendly that I’m sure they would of helped had I asked.

very friendly staff, cleanliness, pet friendly, the location area is calm

the walls are very tiny so you cant speak with normal/loud voice in the late evening overwise neighbours hear you, and also bc walls were tiny my dog heard every move on the floor and couldn't be calm(

A fair sized room,very clean,very central and quiet

Only 1 thing,the shower cubicle was very small.Luckily I'm slim!