Good size apartment for a family of four. It has everything you need for your stay. Good location, easy walking from the city center. It was really quiet. The instructions for check in were thorough and clear.

It was really difficult to reach someone to add parking to our booking. A month I was trying to get it done - messages in Booking, emails phone calls. Finally, two days before arrival I succeeded. It was frustrating.

The apartments are very close to the city center. 10 minutes of walking and you are in the Christmas markets, another 10 minutes to the city center. The receptionist, Lyne (I hope this is the right spelling), was fantastic and very helpful. She was there to answer any questions we had and guide us through activitities.

Nothing of that sort

Fantastic location, staff were kind, kitchen was relatively well stocked. Bed was comfortable and room was clean. Check in and out process was super easy.

Room was small but fine for a short stay. The locks on the doors worked, but almost too well! We sometimes struggled to get out of the room!

We found the self-check-in service very convenient. Our room is facing the inside grounds so it was very calm. We also found the room clean and the kitchenette well-equipped although we didn't use it.

Just a small detail was that we were supposed to sign a paper, included with the keys, upon arrival but we didn't have any pen with us and the reception was closed. It would have been better if there was a pen available for use in the lobby area or on the desk in the rooms.

Quiet area. Very easy to get to by car and about 15 min walk to Reims city centre. The good thing is that the apart'hotel is just outside the low emission zone so could leave the car at the hotel and walk in. The staff was very nice and super helpful. The rooms were good enough for 1 night stay and we could cook our own food. We were 4 adults (grandparents, my wife and daughter and myself). The rooms had separate toilet showers, which was a massive plus.

The rooms were a bit on the small side as there were two shower bathrooms. but good enough. Especially the kitchen. However, the kitchen was well enough equipped could've had a few more bowls etc.

We arrived early in the afternoon. They had sent us the gate entry code the previous day itself. When we went in to get the keys from the keybox, we were met by the check-in manager. The room was being cleaned, so he gave us an early check-in after 10 minutes. We appreciated this courtesy. The room is inside a quiet compound. It is compact but well equipped. There was a LIDL nearby for groceries and the kitchenette was handy. There was free parking outside, and it was a short drive to the historical center (Reims cathedral, etc.). Checkout was also easy with the key drop.

Calm, good value for money for a short visit. Necessities in cupboards, but not much more. What you need for a short stay. Nice, small breakfast with different coffees.

Wifi was "available" but not working. You had to log onto a site and create an account... And this didn't work (also the site was classed as unsecure by android and windows)

Great location easy to find.

We booked an apartment style room to accommodate us and two teens the sofa bed was not big enough and wrongly positioned so you couldn’t get in either side as it was long rather than deep. Other than that it was a great stop over.

Location, clean, warm, on site parking, very helpful staff.

There was noise from the bathroom fan all through the night. It would be good to have a switch to turn it off.

Great location, a 20 minute scenic walk away from the city center. Friendly staff and a calm place to stay.

The bed wasn’t full size for 2 people, the room was a bit hot.