Small, clean and quiet hotel. It’s very close to the port and the area is very walkable during the day. The breakfast was very simple but nice. The staff was helpful in answering questions.

It was noisy outside at night. When the day tourists leave, the neighborhood seems to change. We couldn’t to get the air conditioning cool enough to sleep with the heavy comforter. No top sheet as is typical in Europe.

Good sized and very clean rooms. The bathroom is also a good size, spotless and supplied with L’Occitaine toiletries. Breakfast is fine, with fresh breads, pastries and a fair choice of cereal, yoghurts , scrambled eggs and sausages plus various jams and honey. The breakfast space is in the hotel reception room so is not very big. This was not a problem when we visited but might be at a different time of year when more people are staying. Location is very good being right next to the old port and with a Metro station just outside. Reception staff varied a lot. When we arrived the receptionist was welcoming and helpful. Others seemed disinterested, did not mind keeping people waiting and were not friendly or welcoming at all.

Spacious, air conditioner, stunning view, balcony with sea view, perfect bathroom and delicate design! Tasty breakfast!

No

Location could not be better - two minutes from the Vieux Port and 1 minute from the Metro stop. Our deluxe room was dreamy - bright and spacious with huge windows overlooking the pretty streets and a sideways view of the port. The bed was really comfortable with good quality linen and huge pillows. I loved the restful colour scheme in the bedroom, and the deep blue bathroom tiles that made you feel as though you were surrounded by sea. The rain-shower was excellent and really powerful and we also had a bath. I loved the l'Occitane products too. I liked the thoughtful attention to detail, like the handy check-in card with all the room and facility details with a city map. There were two glass bottles of water in the room, a Nespresso machine and some lovely herbal teas. The breakfast options were pretty good - the usuals: yoghurt, bread, cheeses and meats etc.. There were crepes with maple syrup too, which were delicious. If I had one gripe, it could use a little more attention to detail. The coffee is from a machine so it's pretty average while some fresh fruit and fresher pastries would elevate it to excellent. But these are very minor gripes - we loved this hotel and would definitely stay here again next time we come to Marseille.

It's lovely to leave the windows open while you sleep but there can be a lot of noise from the port. Once closed, the noise was muted so the double-glazing works.

The Hotel is at the center of the Vieux Port where all the bustling things happen. The location is amazing, with an amazing port view(from the balcony, so not all rooms have this view, to be fair) and easy access to all of the areas. We drove here, and there's no parking on site- but there's plenty of public parking nearby, so as long as you are patient with the busy street, you will be fine with the location. However, the street can stay loud until very late hours- we had loud noise from outside until 3 am. But overall, facility, location, cleanness, and price all exceeded my expectation. very nice room amenities(L'Occitane, Kusmi tea, etc.), spacious room and closet for a European hotel. I didn't eat breakfast here, but it looked very nice.

It would be nice if there were directions for the parking since many ppl drive to Marseille. Maybe a larger TV! (I haven't seen those monitor-size screens for a while!)

The location was great close to lots of activities and attractions. The room was big and roomy.

Unfortunately the room was dark and gloomy the dark tiles in the bathroom added to this gloominess. It needed more lighting especially at night. The cleaning staff were stingy with the toilet paper. I had to go down and ask for some in my room. Also the cleaners cupboard was close to my room and the squeaky hinges and banging of the door was a bit off putting.

Breakfast was very good. Location was excellent. Just beside Le Vieux Port but set back a little from the noise and bustle. Quiet at night. Our rooms (de luxe)were spacious with a large bathroom with two sinks and the bed was very comfortable. The breakfast lady was very helpful considering she was on her own and very busy.

The decor was dull and old fashioned, for a hotel that calls itself 'NEW' The building itself is old which is fine, but the interior decoration could have done with brightening up. A dreadful Zebra striped carpet in the corridors didn't help, nor did the very dark stained wood floors in the bedrooms. Lighter wood floors and better colour choices for walls would help.

The staff were very responsive, helpful, and welcoming. The room was spacious and comfortable, the mattress was good quality, shower was everything you'd need. The location is amazing - a few steps from the old harbor.

Breakfast was expensive, considering what was offered. Coffee was bad. Croissants were not amazing, fruit salad from a can, scrambled eggs cold. Bottom line - stay there, but look for breakfast somewhere else.

Excellent location and lovely quiet room

Very poor breakfast and dreadful service. The bowl of fruit salad had gone off and despite me reporting this, they couldn’t bring me any other fruit and even brought out the same bowl the next day!! They ran out of chocolate free granola. Both myself and another customer asked for some but the staff couldn’t be bothered to bring any! Also you have to get there early as the pastries and sausages ran out over an hour before breakfast time ended but they wouldn’t bring any more.

Best place to stay in Marseille! Perfect location on doorstep of the Vieux Port and right my the M1 metro line, Vieux Port station. The rooms were very spacious and beautifully decorated. I stayed at the hotel twice during the past week. Each time got a room upgrade. Both rooms were very spacious and comfortable. The staff was also very helpful. Although it's a vibrant part of town, the rooms were quiet and it was nice to be high up on the 4th floor on my first stay and on the 5th floor on my second stay. I would definitely come again.

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