The lovely lady at reception (Nina??) went above and beyond in every way. She called me the evening before my trip to let me know that my special requests could be met. She went out of her way to ensure this. When I arrived, she called me by my name welcoming me even though she didn't know who I was. She assured me that I could ask for anything if needed until 10pm when she finished. The hotel is very handy to the RSL and Indian restaurant across the road.

All good but a paper-based version of the hotel facilities would be nice.

Close to the attractions. Only 5-10 minutes drive to Gaol, Observatory, and zoo. Parking was fantastic as it was undercover during the heat and also was secure. Staff responded in expeditious manner to our requests.

Only one of the rooms had its own air-conditioning. The other was supposed to get air-conditioning from living room. But living room air-conditioning was never cool and was only fan. So the second room was not comfortable to sleep as it was very hot and humid for two nights.

Staff went above and beyond. There were a couple of things this we did not like about the first room they gave us. Not a big deal, we did not ask for it to be changed, but the receptionist asked us about how was the room and when we mentioned it, we were changed to a bigger room at no charge. The receptionist prepared everything and brought up the new keys herself to our room. She also asked about our plans in town and gave us some guidance about places to eat.

There was an event held at the hotel and we could hear the music from our room.

Clean, secure undercover parking, excellent staff. The gym was small but good with enough equipment to do a reasonable workout. The laundry was very handy and clean with detergent supplied which was great.

Window had no flyscreen so we had a few bugs come in to the light in the evening. The room was quite small which was fine but an armchair to watch tv would make it a bit more comfortable. Other than that it had everything we needed. Would be great if the property had a pool as it’s very hot here in summer.

I love the location, cleanliness comfort and very friendly staff.

The cost of three nights in Dubbo was the same price as a return flight to London. You’re more than double the price of all other hotels with no swimming pool or washing machine in the room. This is the Touch Footy State Cup but the price is ridiculous.

Check-in was easy, the receptionists were friendly and warm to the guests. The room was spacious and the bed was comfortable. The shower is nice also and the kitchen.

The fire alarm went 2 times so our sleep was interrupted 2 times. It was hard for me as I can't sleep properly these days. But It's okay, this can be improved though. Staffs are apologetic about what happened.

I had booked a studio room and thought they had a full size fridge as I needed a freezer. After ringing to confirm, they upgraded me to a 1 bedroom room which did have a full size fridge. Very grateful for that. Undercover secure parking.

Other Quests we have stayed at had nice body lotion and music apparatus, but not having is not a deal breaker.0

Great location, comfortable bed, all amenities provided. The room is decent size. But otherwise it was close to shops and where I needed to be. No water provided during stay but you can buy for 2$ from reception. Otherwise very convenient. I haven't used the parking but they have secure parking in their complex. This place is on the pricier side of Dubbo accommodation options, but it feels like a secure complex/accommodation option.

We stayed in a two-bedroom apartment. The main bedroom has an ensuite, AC and a flat-screen TV. The second bedroom does not have a TV or AC, but both are in the living area. The kitchen is great for cooking your own meals - it includes an oven, microwave, stovetop, fridge and dishwasher. The second/main bathroom has a shower/bath, a washing machine and a dryer. The main shopping street is just around the corner.

The shower couldn't switch over to 'bath mode', two of the bedside lamps weren't operational, we couldn't set the alarm clock (my dad is old school) and the couches could have used some cushions for comfort.

Super generous in size. The room was huuuuuge. Easy to find and access. The receptionist was lovely. There was even a washing machine and dryer. Also a full kitchenette with a fridge, stove and oven.

We found the bed a bit hard and I woke up with a bad back. Maybe a me problem though