Late May - Amazing, isolated location perched on a mountainside overlooking the quiet town of Ordino below. Public transport (AndBus) takes you up the mountain to the hotel - 20 cents!!! The 3 course evening meal is very good value at 25€. Juan is an excellent restaurant manager - thank you Juan. Easy to get taxis (from hotel reception) and the L6 bus to Andorra La Vella.

The hotel is very nice and clean. The view from the balcony and from the breakfast/dinner area is fantastic. It was my birthday when I lived there and I am definitely very glad that I stayed at this hotel. The staff is very polite and nice, they arranged a surprise for my birthday with a bottle of wine and fruits, it was so awesome.

The spa is not worth the price which is 15 Eur/hour per person. The sauna was a bit cold, I think only around 70-75 degrees (while normally it should be at least 90), and the hammam wasn't working at all. There are also two jacuzzies, they were more or less fine but still a bit colder. Maybe it would be good to make them of different temperatures: one is hotter and another one is colder.

the view from the room was amazing

We are from the south of Brazil, so we brought our typical drink, “chimarrão”, and we needed hot water. The only water they offered me was from the coffee machine, which I had to wait for the machine to heat up and then take it little by little, so I couldn’t drink my drink at the hotel.

The location was amazing. It is like a fairytale hotel. The view from our balcony was beautiful. The hotel staff were superb. Very friendly and helpful. The food was lovely and good value for money.

No air-conditioning in the room. Beware of two studs sticking up from the balcony floor (used to secure the shutters)

Superb views from the balcony. Staff were excellent Room and bed was very comfortable and clean. Dog friendly..

Building is need of a little upgrade, shower room is old fashioned with bath and shower curtain No Aircon but it is a mountainous area and generally cool . We had a heatwave during our stay .

Great place to stay and explore Andorra. Views are beautiful, Cava for breakfast is a bonus. Outside pool with mountain views where you can enjoy sun or sit in the shade of trees.

Nothing. It can be difficult to get there by foot until you find a shortcut.

Very nice hotel, value for money, in a beautiful location with panoramic view of the Ordino city and the surrounding mountains. Very friendly and helpful staff, spacious rooms and comfortable beds. Breakfast is excellent and the restaurant in general offers various and delicious options. We really enjoyed our stay.

Nothing.

Spacious room with a terrace where you can see stars on a clear night, friendly staff, good breakfast, no problem with parking, spectacular views

There is a cart to transport luggage to your room, but it's hard to use, because there are 3 steps by the main door and another 3 on the floor, where you have to lift the whole cart to get through (which can be really heavy with your bags on it). No vegetables at breakfast. Corridor window next to our room was shattered (no glass in it)

The rooms we had were brand new and very comfortable, the view from the balcony was exceptional! The staff were very friendly and accommodating for my family with two young children. We also enjoyed the restaurant especially the breakfast buffet.

The only downside is you can't walk to the town.

Great staff, clean room with a nice balcony. Interesting choices in the restaurant.

Room could have done with a fridge. Breakfast would benefit from hot water to make tea (not hot water that goes through a coffee machine) and fresh tomatoes and cucumbers.