The location of the hotel. Ideally located for walking to a number of restaurants, stores and trails in Forest Park. The staff was friendly and for the most part accommodating. The manager, Barbara, was excellent in resolving issues I encountered with the WIFI and prices of items in the lobby area. She had excellent communication and people skills. She seemed genuine in her desire to improve your stay. You do not see that type of commitment in most hotels. The onsite restaurant was good although a bit pricey so the promotional 20% off coupon was appreciated at check-in. The staff that cleaned the rooms were very nice and did an excellent job.

There was no working elevator but we were notified in advance about the issue. The street noise level was higher than I prefer (Vaughn street is major street in NW Portland). Lights were too dim in the room, no central overhead light option and the heater/AC seemed always on even when I used the thermostat on the wall to turn it off. Had WIFI connection issues if you had a I- Mac or I- Pad- no IT person on staff but the hotel did provide a staffer to assist.

Excellent & safe location. Free covered parking & easy access from freeway. The restaurant was fantastic. The food was delicious & the blend of flavors was like eating at a 5 star restaurant. Amazing for being connected to a hotel. I highly recommend eating there! Quick easy ride to the Portland airport & central activities in Portland. Athena greeted us at the front desk. Easy check in & she was extremely helpful. Charlie was the bar tender & made the best cappuccino I’ve had in Portland! Mixed our drinks pretty & remembered what we liked after the first order. Tobias from the front desk was so polite, professional, & helpful with our room selection & when asked to change dates & extending our stay.

The hotel restaurant was great, we got the schnitzel and were very pleases. We took all of our food to our room were provided real cutlery and napkins. The sides we had were also very good and the staff were really nice. We got back in quite late and they were about to close the kitchen but waited until they completed our order.

Everything was great, would not have changed anything. The location was within walking distance to many things, the area was safe enough for us to walk around to many places. The parking was a huge bonus, plentiful spots in the garage and free to boot! Hotel staff were very professional and nice and the the hotel and rooms were very clean and comfortable. This was a great find and we will return on our next visit to Portland!

The hotel's location is excellent and within a short walking distance to the heart of the Northwest District (NW 23rd). Arriving by car, the hotel is easy to reach from the freeway, the free parking was a HUGE bonus in a city where most if not all hotels charge crazy parking fees and/or resort fees. The King room was spaciously large, quiet, had a comfortable bed, and was fully equipped with Keurig coffee maker, small fridge, and microwave. Our room had a broad view of what appeared to be the industrial area of the city which was kinda cool and felt very "Portland". The shower had good water pressure and the vanity area had a large bench and was located outside of the bathroom. The front desk staff were very friendly and professional. WiFi was good and easy to connect to. The TV had a decent amount of channels to scroll through.

The hotel alerted us before our stay that the elevators were not working, so we were prepared for this when we arrived. Because of this inconvenience, the hotel did offer a 20% discount to their on-site restaurant. Our room, though it was on the 4th floor, the three flights of stairs were easy to navigate. The location was great for the free parking, access from the freeway, and for visiting the NW district, Nob Hill, and Slabtown, however it presents quite a long walk if your main interest is to visit the downtown areas east of I-405 such as the Pearl and Portland Downtown (we ended up driving to visit those areas).

This small hotel is very cosy and homey. I had to stay due to a burst pipe at my house and felt like I was at a home away from home. The staff are absolutely amazing! Thank you to Barbara and her team of Kyle’s, Athena, Braydon, and Latisha. They helped me so much with my insurance booking and generally being so kind and friendly always. A stressful time was eased because of them. I felt the hotel was fantastic value for money in a great location in Portland. Will highly recommend it if family or friends need a place to stay.

Nothing- it was perfect!

The staff was amazing. They always said hello and asked how our stay was going, and if we needed anything. They upgraded me for my birthday. We left an expensive hotel for here and I’m so glad we did. The restaurant was the best food we had in our week stay in Portland. They gave me free dessert for my birthday as well.

Nothing with the specific hotel was an issue. The blocks surrounding it felt questionable but that could be because we’re unfamiliar with the area. The construction made entering the parking lot, easy to miss but nothing that would deter us from returning.

The Silver Cloud Hotel was in a great location. There were some great restaurants near the Hotel. Also we went to a great french pastry shoppe close to the hotel too. The staff was helpful too.

We had to move to another room when we first got to the hotel, since someone in another room was smoking. I have asthma and smoking bothers me. The hotel has a no smoking policy. The staff was very accommodating and moved us to the 4th floor where there was no smoking smell. The staff investigated the second floor where someone was smoking. A suggestion I have is: When people get their key card, maybe the hotel can remind them that this is a no-smoking hotel.

Location, young and hip Nob Hill neighborhood is just 10 min walk away. Safe neighborhood. On site parking.

Mildew in the bathroom, carpet floor in the room doesn’t seem well cleaned, didn’t hear vacuum cleaner working when the cleaning staff cleaned the next room and saw dust in the room corners where the floor meets the wall, some leftover dirty dishes were left outside the room across the hall from the night to the next morning 11am, there’s still no one to pick it up. The restaurant downstairs put up a sign which says it is closed until 3pm due to staff shortage which means you have to go out and seek breakfast elsewhere.

Researched long and hard to find a good and safe place in Portland...many places charge $55 for parking and still had break-ins...while SC wasn't the cheapest, the parking is free and appears to be quite secure. Not in the heart of downtown, this is actually an advantage. Did not see any vagrant activity nearby. Area was clean and walkable. Nearby were several intriguing restaurants. Fillmore was a neighborhood delight which had even elder folks enjoying it...unpretentious, yet au courent. SC exceeded expectations with memory foam toppers and aveda products, yummy sheets, pretty heavenly! Urban Steel. I have yet to find a hotel restaurant up to the level of this one, quite surprising! Must try brussel sprouts, unusually delicious. Eggs benedict, which are typically hackneyed, arid, and best avoided, US version is worth the trip: chewy yet crunchy local english muffin, eggs, white and yolk, to perfection, excellent hollandaise with just the right tart of lemon. Even the potatoes which I can usually leave were a treat of crisp, paprika'd, and sweet, tender green and red peppers, and I don't say this lightly. Normally, I eschew benedicts for the hash they can be. This one is a must. Overall, this hotel advances a redemption of Portland.

It is a challenge to find anything to nitpick..perhaps ask for extra sauce for the benedict because it is so good? Half and half for the excellent inroom coffee? Was sad the restaurant had to close early that night due to staffing.

The food was excellent. The room temperature and air quality was just right--no stuffiness, not cold. This Goldilocks was very happy.

It would have been nice to have the elevator in operation--but the upper parking deck's easy access to the second floor minimized the issue of getting the luggage to the room. Our GPS originally led us to the wrong end of the street, on the wrong side of the freeway, but it took less than ten minutes to find the hotel from there.