The room

I didn’t like that you have to pay for parking being that I’m already staying there, also the couch was uncomfortable to sleep on.

The overall experience at the accommodation was very positive. The setup of the room was well done, and both the shower and bathroom met expectations. The staff were friendly and went out of their way to accommodate us, allowing a late checkout at 1:30 PM. We appreciated this gesture, although we ultimately checked out around 12:50 to 1:00 PM. This level of service was a nice touch.

I had a generally positive experience at the property. One minor concern I noted was the presence of some mold near the shower area, which appeared to be related to the design of the door and water runoff. We were able to address this issue by placing a towel in the area, which helped mitigate the problem and allowed us to enjoy our stay comfortably. Additionally, I had another concern regarding communication about our late check-out. We were informed that we could check out at 1:30 PM; however, we received two visits from housekeeping before that time. It seemed unclear whether the housekeeping staff was aware of our late check-out status. I believe improved communication regarding check-out times would be beneficial. Overall, aside from these minor issues, my stay was quite enjoyable.

Location

Paying to park

The room and hotel was clean, and the staff were professional.

I received my bill and notice I was charge for parking. It wasn't mentioned online when I booked nor was I told upon check in. I would have thought parking was free being that I was staying at the hotel. The breakfast was ok, the only thing was I went down for breakfast at 9:30am and there wasn't any breakfast out, things were put away before the 10am cut off time other than a few muffins and bagels. The pillows could be better, weren't comfortable to sleep on, they flatten to fast and there wasn't a blow dryer in the room, so I couldn't blow dry my hair.

The hotel was extremely clean. The staff was professional and friendly. All the staff I came in contact with all said good morning,are good afternoon. The room was cozy and clean. I really enjoyed my birthday stay. I would recommend it to all my family and friends. The breakfast took me by surprise as well.was looking for a muffin and coffee. But the options of turkey or pork sausage, oatmeal, fruit, cereal, biscuits and gravy, omelette, toast, bagel, and yogurt. This will definitely be my go to hotel .

Overall good. It was clean, staff was friendly, good value.

The rooms. The stupid barndoor with big window for the bathroom. Very loud trying to close if you got up at night, then trying not to use the light because it would shine right where the bed is. Whoever design that was not thinking about practicality at all. Also like 4- 5 charging outlets on one side with the clock but zero on the other.

Great location! This hotel is surrounded with many places to eat, Topgolf, the Premium Outlets and close to the interstate. The staff were amazing rarely seen any of them but when I did they greeted and the check-in and checkout process was fast and easy.

When calling room service for things like extra towels we had to go to the front desk to get them ourselves. It wasn’t a problem but I would assume the housekeeper would bring them to our room.

The rooms are definitely great & cozy! Clean everything!

There was some form of fire but no instructions. Once asked where the stairs were employees couldn’t inform us where they were. Once outside they couldn’t even give us any information behind why what was going on. Key cards ended up stop working which cause us to be somewhat locked out of the hotel and our belongings. Management wasn’t much help either didn’t really feel safe with nobody knowing what’s going on.

The property is always nice this is our third time staying here. The hotel is in a nice secluded quiet area and the staff is so helpful. The rooms are nice and spacious the bed is so comfortable

The breakfast is awful. They really dropped the ball with it. Nasty eggs. Dry potatoes and the juices are nasty. They can absolutely do better.

Loved the room and how clean it was. Bed was very comfy. Bathroom was perfect for getting ready. Staff was nice and breakfast was great! Not too far from downtown, things to do and places to eat. Not difficult to get to off the highway either.

Only thing is parking fee ($4 per day) should be included when you book. More shelves in shower for products. Not a big deal though still 10/10.