The unit was large, very clean, and had a nice area to prepare food. The coffee in the room was delicious. The beds were very comfortable. The heater worked fine and was quiet. We liked the tile floor, much nicer than carpeting. The bathroom had plenty of soap, shampoo, conditioner, and clean towels. Our unit was on the ground floor and we could park right outside the door. The Victorian theme and room decorations were really nice. We will definitely stay here again.

When I’m on the road, the most important thing to me is that my room is clean no bugs in a decent condition. Hot water and good pressure from the shower and minor amenities. Microwave refrigerator TV coffee service and that’s what this place has. It’s old and the furniture is a bit scruffy, but everything is serviceable. The staff are professional and friendly. This will be the place I go to anytime I’m coming to Reno.

Nothing really to complain about. Parking is a bit short could use more spaces and the only ice machine they have is upfront at the desk.

OK perfect budget motel. Lovely staff. The room was pure "grandma." The bedding was higher quality than I expected. The bathroom and carpet are older but clean enough. Spacious room, coffee maker microwave and I think fridge. Best of all very quiet. Right by I-80, so if Reno is just a stop over this is the place. Parked car right by my room which I really like. Enter the room from the lot (I don't like having to drag all my bags through a lobby, maybe use an elevator just for one night. I feel safer if my car is right by my room. Single woman of a certain age.

Nothing. Great bang for your buck,. Much quieter than a downtown casino.

Friendly staff very helpful room clean comfortable

Excellent bed: firm mattress, comfortable pillows. No problems with wi-fi. Decent lighting in room for working at table, reading in bed. Plenty of hot water, good flow from shower. No problems with noise from street or nearby freeway.

No desk—just a small round table, not great for working at laptop. Ice only available when office is open, so I couldn't get some before my early departure. One-cup Keurig-style coffee-maker, with only two pods.

Clean and functional (microwave , fridge, coffee maker, TV). I liked the table with two chairs. You can eat at the table while watching a movie (TV swivel ). The room smelled fresh like there were no previous occupant which is very nice. For the price , highly recommended.

Furniture is from the 80 but that not really a cons since everything is clean and practical. My only complain was a little moldy shower curtain at the bottom. The bathtub was very clean however.

Cute place with quaint furnishings. Could use better towels (they were thin, only one towel and washcloth per person, no hand towels), had to ask for a blow dryer. Staff very friendly. Convenient location, near Nugget Event center, and good price. I’m pretty sure I requested non-smoking, but there was a pinchy smoke smell in the room. Would stay again, but make sure to confirm non-smoking and ask for more towels.

No blower dryer as stated, thin and very limited towels, bit smokey smellng.

I went to work on my book. I told the cleaning staff that I would not need their attention while there, except to supply towels and othe necessities. They were extremely accommodating and friendly. I was able to make great progress on my writing, and I could not be HAPPIER with the choice I made . When I travel to the Reno area,, I will ALWAYS choose the Victorian Inn! It is walking distance from the Nugget and other local venues--including a theater and restaurants. In addition, it's just a short ride to Target and Costco--where I bought most of my food. I only ate out once, at the Chophouse at the Nugget, which I highly recommend! (Don't forget, it gets overbooked with reservations and only opens at 4. But I got a great seat near the bar, without a reservation, and had a lovely time!) It;s walking distance from the Victorian Inn, so you can enjoy your EXCELLENT cocktails and walk back to the Victorian. I could not have chosen a better lodging!!

Next time I will choose a room with a kitchen-style counter. I did fine with the bureau. but a true counter would be ideal.

It's a bit unusual place with this sort of mock Victorian decor (hence the name) which you can appreciate in it's own way. When i first arrived which was already night I was a bit put off by it but the room was clean and very quiet and the bed was really comfortable. It had a sort of kitchen area that would have been great for an extended stay. I was right nest to the fire department which made me feel like it was a safer area to be in for someone who didn't know this city

I initially wasn't happy about the $150 deposit I was asked to leave for two weeks although it was canceled off my card in about a week. This is the first I have had this at any place I was aware of, but this was in Reno.

Convenience.

The attitude toward a family wanting to spend time with a homeless family member, that was cleaned up and going to be with family. The poor kid was just standing there being ostracized like he wasn’t there at all. More tact needs to be employed. Not all people who are homeless deserve to be treated like dirt.