The owner always takes care of my needs, I request a special room that I stay in every year and he makes sure I get it,

Do not eat breakfast

Forgot a cell phone ear piece their plugged in the wall, and the owner called me the next day and mailed it to me, I really appreciate the extra effort and help,

the convenience and location is why I go there

The room was NOT clean. There was a broke picture hanging on the wall, a razor blade was stuck in the wall, the bathroom had mildew in the walls. There was also a cutting board behind the table. The bedspread had multiple stains on it

Good customer service

Na

The cost was in my range. I have stayed there before and they r always nice

Internet worked when it wanted to

location. Shower. door key system worked without a problem. room location was secluded with parking

room desperately needs renovation (which was happening in other parts of facility) couldn’t find A/C control dirty towels

We were tired and It was late. My husband said , do you have a room or not? We were given one way on back of motel where family lived. Quiet but bed was sloppily made, sheets on one corner hanging on floor.

Clerk was extremely rude when we checked in We said we had reservation and showed our confirmation number. He said a confirmation number isnt a reservation unless we paid ahead. Our reservation said 'pay at motel'. Very argumentative. We said we would move on then. Then he said I have a room, but.he didnt have to give it to us if he didnt want to because we didnt have a reservation. I have NEVER heard such rudeness upon check in with his semantic arguments. Passive aggressive. Office lobby filthy and table tops loaded with junk.

The bed was very comfortable.

Very deceitful on room selection. I was given the option at time of booking to reserve a two room suite. This was shown on the pictures and booked. Upon arrival this room was already booked. Very frustrating. Also the Booking.com listing says free breakfast and there was no breakfast at all. Furthermore there was no soap on the room upon arrival, the shower/tub sink was very slow to drain. I never write bad reviews, but in this case the problems were of enough significance that they needed to be posted for future customers.

what breakfast there was no breakfast

coffee in room not enough for two people for two days

Half hour from Michigan international speedway

It could have been a little cleaner