Other travelers rated the breakfast as good and I agree. Hot breakfast items change everyday. This is a good location if you like a quiet location at night. You are only a 15 minute walk away from canal street. Housekeeping is efficient.

The elevator shakes while it is used. The fitness room only has cardio equipment and dumbbells. There are no weight machines so could be an issue if you like to lift. The bathroom light turns off automatically. I like to determine when the light should be turned off.

The staff was very friendly. The location is great

I tried the breakfast once and never came to eat there. It was not what I expected. That one time I was there, the coffee was taken away while people were finishing their breakfast. At least someone can let me know that the coffee will be taken away in X minutes so that they can refill or whatever they want to do

The hotel was very nice and reasonably priced for downtown New Orleans. I always felt safe. Breakfast was well-stocked and on time. Better than most free hotel breakfasts. Bed was comfortable. Room was quiet. I really have no complaints about this hotel; and would stay there again. Within walking distance to (1-2 miles....) to convention center and the French Quarter.

Parking as usual is expensive in cities. There was plenty of convenient covered and open parking within one block. That added about $30/day to the expense. It would have been nice to have some hotel-subsidized parking option available. They do offer Valet parking, but this was over $40/day and no better than self-parking IMO.

The property was clean and the breakfast was great and the staff was friendly

They had very raggedy bag carts we didn’t receive any help from the staff with our luggage the carts were very difficult to move the wheels were weak and they felt like they were gonna fall apart very tacky. The staff basically agreed that the carts were not up to standard but did not lift one finger to help us either.

Good breakfast selection and coffee bar. Good location to French quarter attractions. We were able to walk to many locations. Room was clean and in order.

We notified the front desk that the coffee bar was out of cups. Front desk person rolled her eyes and said "that's the third time I have to restock it". We thought that was unnecessary.

I was actually impressed with the breakfast which is not the case in most of my hotel experiences. The location was ideal being that it was my first visit in New Orleans.

Although it was expected at the location, I am not a fan of valet parking when overnight staying. I prefer to have access to my vehicle but that is not say the service was not a good experience.

It was clean, there was an ice room on my floor (and I think every floor), breakfast every day and there was a good selection of cold food, hot food, cereal and juice, they have a wheelchair ramp, big TV and room, very spacious, had a coffee maker and safe, also had a big shower.

Hopefully in the future the hot food is more than just eggs. Lift was a bit bumpy but it was fast and in good condition

the american breakfast had wide variety of options and they were all delicious. the receptionists were kind and very helpful with some problems we had with booking.

there were stains on the couch. the fork/knife/spoon came in a plastic wrap and the plates were cardboard. very bad for the environment.

Wonderful customer service, room cleaned daily, close walking distance to French Quarter and Street Cars.

The gym is missing all weights from 10-20 lbs...They had a set of 5 lb weights and the next set was 25lbs, so, 35, 40.

Room was very comfy with a very good view. All the features of the room accommodated every area of my stay that gave a home away from home feel, The location was perfect and accessible to most everything within walking distance, Breakfast is a very nice setup with lots of options to cater to your diet or a hearty fulfillment.

The timing for the breakfast servings wasn't updated. Front Desk should make guest aware of this upon arrival along with times being updated on website and throughout hotel. Bar/Restaurant wasn't opened and wasn't mentioned on website and parking fees along with options should be mentioned prior to guest arrival.