I recently stayed at this small, older hotel, and while it may not be the most modern, it more than makes up for it with cleanliness and outstanding service. The rooms were spotless, with fresh towels provided every day, and any small requests—like closing a window gap—were taken care of immediately. The staff was incredibly friendly and went above and beyond to make sure everything was perfect. Their attentiveness and warm hospitality made my stay truly enjoyable. If you're looking for a cozy, well-kept place with great service, this is a fantastic choice!

Old furniture, old windows.

The room and the bathroom were very spacious, there was a kitchenette with a microwave, mim fridge, and a coffee maker. The beds were comfortable, there was a iron in the room, a big TV, and a lot of storage space. The location was excellent and the staff was extremely nice and helpful.

It's indeed quite shabby but I can't say that it troubled me. It felt like the housekeeping does a good job with what they have (i.e. things are shabby but not dirty). I also was ready for a much worse experience considering the reviews but it turned out being very comfortable and meeting all the needs for a business trip.

Excellent location - close to the subway & bus as well as being walking distance to Lake Michigan. The building is older but our room was super clean. Beds were comfortable. Room was warm. We asked to store our luggage on the last day and the bellhops were on holiday we were told so they extended our checkout which was very kind and generous. Good value for the price.

The radiator was EXTREMELY loud, waking us up at night. We asked maintenance to look at it but despite this it was still very loud. The microwave also didn't work on the first day but they were quick to fix this.

We arrived very late in evening, and the front desk host Derrick was just such a breath of fresh air! He greeted everyone that walked in with a great smile, and genuine enthusiasm. I went with my 15 year old and Derrick gave him a history lesson about the original hotel and the amazing story behind the building and architecture. He even gave him some “homework” to turn into him. I hope he can know that we appreciated his welcoming personality and incredible love of the Harrison Hotel, and Chicago history. It’s so obvious Derrick takes pride in the position he has! I also liked the layout of the beds in the room! Seemed more personal!

The heating water pipes in the room we had were very hot to the touch and definitely not meant for families with young curious kids. I am not a kid and got curious! Lol Also first hotel room we’ve ever stayed in that had no bible in the room…

The location was great. There was no free breakfast as advertised, but it's all good. This is a great location to get around, have a little Blues accross the street at the Buddy Guys' Legend. Overall I felt very safe here.

I was not here long enough for bad experiences. The owner and staff at the breakfast restaurant downstairs, however, do offer attrociously grumpy table service if you are up for "a show". Good luck getting their attention, you may get coffee after a slow *eyeroll, the owner may also shout "what you need?" across the room. shocker. Nothing to do with the Hotel tho, and breakfast was good enough to come back for more abuse the next day.

Large downtown hotel in a great location a short walk to Grant Park and Harrison Station on the CTA Red line. Good check in experience (helped by doing the online advanced check in). Large room on 10th floor with 2 double beds and a good TV, small kitchen area with sink, fridge, microwave and coffeemaker, and a safe. Old AC system that worked very well.

Only 3 elevators does mean there can be a quite a delay to get to the upper floors although generally that wasn’t a problem. Room on 10th floor which I was hoping would have a good view but only looked out directly at an ugly wall.

I like the service of Mr. Humberto. He was very kind and nice. Mr.Humberto helped me to change to a bigger room. Also Mr. Art was kind and polite with his service. Different from the young lady behind the desk. The lady behind the counter was rude.

I didn’t like the young lady’s attitude. She was not doing her best for the guest when it was possible.

The location, cleanliness, and staff were excellent. There is a cafe attached to the hotel for convenient breakfast and lunch options. It felt safe and central. The staff’s friendliness and helpfulness was much appreciated.

Nothing really- it is an old building and therefore some aging features - old sinks, not immediate hot water, older ( but very clean ) carpets, inner city views from windows. None of this mattered to us…… it was a safe, clean, convenient, quiet, central facility with comfortable beds.

The location of the hotel is super convenient if you want to be near to Chicago downtown and all its attractions. The staff was super nice and helpful, the rooms were cleaned daily and we have no issues with that.

Mattresses are a little bit old and could used a new ones for the comfort of the guests. In one of the 2 rooms that we booked we were never able to turn off the heat and the room was hot all the time

Great location two minutes from Grant Park and ten minutes from the Art Institute of Chicago. The room was spacious with a small kitchenette including a sink, ice bucket and microwave. There was a desk, two padded chairs and plenty of storage space. I was on a unusual schedule, travelling via Amyrak but the belhops were very helpful in storing luggage before and after my stay.

though it wasn't entirely clear if / how you could get hot air from the air conditioning unit.