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+188838568281,266 reviews
From
$1025018 University Boulevard West, Jacksonville, 32216, Florida, United States
1,266 reviews
1/16
Free parking
Business center
Free wifi
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Free toiletries
Welcome to SureStay Hotel by Best Western Jacksonville South, where comfort and affordability meet in the heart of Jacksonville, Florida. Our 3-star hotel is located at 5018 University Blvd W, just 5.1mi from the city center. With easy access to nearby attractions and a range of amenities, your stay with us is sure to be unforgettable.
Start your day right with our complimentary breakfast, offering a variety of delicious options to satisfy every craving. Our hotel features free parking and Wi-Fi, ensuring that you stay connected and worry-free throughout your stay. With a 24-hour front desk, our friendly staff is always available to assist you, making your stay as seamless as possible.
With 1266 rave reviews, our guests have consistently praised our attentive service, comfortable rooms, and convenient location. Whether you're traveling for business or pleasure, SureStay Hotel by Best Western Jacksonville South offers everything you need for a memorable stay. So, book your room today and experience the best that Jacksonville has to offer, starting from just $102 per night.
At SureStay Hotel by Best Western Jacksonville South, we understand that pets are family too! That's why we warmly welcome your furry friends to join you on your stay with us. Simply let us know in advance and we'll be happy to accommodate them. Please note that charges may apply, so be sure to inquire about our pet policy when making your reservation.
To make your stay as convenient as possible, we offer a range of payment options. We accept all major credit cards, including Mastercard, Discover, Visa, and American Express. Please note that we do not accept cash, so be sure to have your preferred payment method handy. Our goal is to ensure a seamless and stress-free experience for all our guests, including when it comes to settling the bill.
When it comes to choosing the perfect room for your stay, we have a variety of options to suit your needs. Whether you're traveling with your family or just seeking a comfortable space for two, we have you covered. Our Queen Rooms with Two Queen Beds are perfect for families or groups of up to four adults and three children. If you're traveling with a pet, we also offer a pet-friendly version of this room type. For couples or solo travelers, our King Rooms provide a cozy and relaxing atmosphere. We even offer disability-accessible rooms, ensuring that every guest has a comfortable and enjoyable stay. Whichever room type you choose, you can expect a spacious and well-appointed room with all the amenities you need to feel right at home.
Closest airports
Jacksonville, Naval Air Station
4.4miJacksonville International Airport
16.1miNortheast Florida Regional Airport
26.9miGainesville Regional Airport
55.9miFree parking
Business center
Free wifi
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Free toiletries
Bathtub
Show 9 photos
Room - 2 Queen, Accessible
2 Queen Size Beds
300 sqft
Private Bathroom
Bathtub
Microwave
Flat-screen TV
x4
+
x3
More details
Accessible - 2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refriger is 248 square feet and includes 2 queen-size beds 150-154 width.
Show 7 photos
Room - 2 Queen, Pets Allowed
2 Queen Size Beds
300 sqft
Microwave
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Get the best of both worlds with our spacious 301 sqft Queen Room featuring two comfortable queen beds, perfect for families. Enjoy the convenience of amenities like a microwave, flat-screen TV, refrigerator, and air conditioning, while indulging in some tea or coffee made in your room. Plus, this pet-friendly room ensures that no member of the family is left behind.
Show 7 photos
King Room, Pets Allowed
1 King Size Bed
300 sqft
Microwave
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Welcome to our spacious King Room, perfect for a family getaway with your furry friend. This pet-friendly room offers a comfortable king-size bed, along with amenities such as a microwave, flat-screen TV, and air conditioning, making your stay memorable and enjoyable.
Show 5 photos
Room - 2 Queen
2 Queen Size Beds
300 sqft
Private Bathroom
Bathtub
Microwave
Flat-screen TV
x4
+
x3
More details
Show 5 photos
King Room
1 King Size Bed
300 sqft
Private Bathroom
Bathtub
Microwave
Flat-screen TV
x4
+
x3
More details
Show 5 photos
King Room, Accessible
1 King Size Bed
300 sqft
Private Bathroom
Bathtub
Microwave
Flat-screen TV
x4
+
x3
More details
Room Selected at Check in
More details
Standard Room
x10
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x6
More details
Run of House
x10
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x6
More details
6.3
1,266 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Brad
8.2
January 2023
it was clean, well maintained and offered a breakfast. beds were comfortable
hot water kept going from hot to cold to scalding
Kimberly
9.1
February 2025
The rooms were nice and clean, the shower was nice and hot, and the beds were very comfortable! The hot breakfast was really good, and very appreciated, they had great coffee too! :) It was a great stay, thank you!
The location wasn’t terrible but not too great either. I feel like that’s true any town you go to when you stay on a “University Street” though! Lol I would have felt safer with an additional inside lock on the door, but it seemed to be lots of out of town travelers and working class folks as clientele, I didn’t notice any people that seemed particularly sketchy.
John
9.1
October 2024
Although this is an older facility it seemed that the staff has worked hard to create a clean and comfortable space for their guest. I booked 4 rooms for our group that were traveling together and everyone was satisfied with the accomodations for the price. This is not a luxury hotel, but it is a decent place to rest for the night. The staff was friendly and the breakfast offered was actually above average. I would certainly entertain another stay overnight at this location when traveling through Jacksonville.
This location is on a very congested stretch of highway.
Hermann
10
April 2024
Flawless! Simply the best Motel/Hotel that we have stayed during our so far 4 weeks long trip across the US. Amazing in any respect: From the friendly welcome, over the spacious and fully equipped room, to the generous breakfast - we loved every single minute of our stay. We'll certainly be back. SureStays are on top of our short list from now on!
Absolutely zero to complain about. This place is the most comfortable experience that you can get under 200 Dollars a night.
Yolanda
8.2
October 2024
I love the bed!!! We just stayed for a night so I can not tell much about other things. We did not wake up early for breakfast neither 😬 but that bed it feels like sleeping in a cloud.
I had to wait a lot for checking in. But when I check in it was fast. Man at the front desk was nice. It could be a bit more cheaper for the location and kind of hotel but everything was alright.
Cynthia
8.2
October 2023
We were able to check in late with no issues. The room was neat and the beds were clean and comfortable. They also accommodated us with a late check out.
The lighting could have been better and the water ran cold but that could have been due to the other person taking an excessive long shower. When we went for breakfast the microwave in the dinning room was dirty.
Keishia
8.2
March 2025
The outside condition of the building does not look like the photos. I almost cancelled my booking to go somewhere else because of this, but decided to see what my room looked like first. The inside of the rooms are closer to the photos. The people lingering around the hotel are a bit sketchy.
Debby
9.1
November 2024
The staff was very polite. The rooms were immaculately clean. The breakfast was extraordinary. It was a very quiet motel no riffraff hanging out in the parking lot no loud parties. We had an extraordinary weekend.
The only minus and that was an a major one was the refrigerator was on the fritz
Kerry
10
October 2022
Wonderful friendly staff and quiet extremely comfortable room very spacious very good deal for the location and price. Really enjoyed the coffee and microwave and refrigerator for my son's medications. Mainly it's just very very quiet I felt very safe traveling with just me and my son. I ordered Domino's and it was here in about 20 minutes and there's also a Burger King next door. There is a pharmacy less than a mile away and a Goodwill right down the street that we had fun looking at antiques in. There were four pillows on each bed! And plenty of electrical outlets. We came into town to see family. I did appreciate that we were at the end of the building and had a handicap spot right in front of the room. It also was a great help that I could walk our service dog right outside in the grass.
How to use a dish rag 2 stop up the tub so I can take a bath. There was no way to put closed caption on the TV. The toilet tank lid was not the right thing but very minor deal. I did get a small shock plugging the lamp back in behind the bed closest to the bathroom when it had become unplugged. In the morning and in the evening when people are coming and going must be very careful about the traffic coming around the side of the building but that would be anywhere.
Lashawn
9.1
April 2025
The location and the room was nice and tidy.
The toilet base was broken so every time that I sat down to use the toilet it I had to be careful, but it wasn't bad enough for me to change my room. The eggs and sausage were not fresh and were overcooked.
Attractions
TIAA Bank Field
4.2miWorld Golf Hall of Fame
21miWorld Golf Hall of Fame IMAX Theater
21miOld Florida Museum
29.9miSt. Augustine Old Jail
30.5miOldest Store Museum
30.5miSt. Augustine History Museum
30.5miFountain of Youth
30.7miMission Nombre de Dios
30.8miRipley's Believe It or Not! St. Augustine
31.1miAttractions
TIAA Bank Field
4.2miWorld Golf Hall of Fame
21miWorld Golf Hall of Fame IMAX Theater
21miOld Florida Museum
29.9miSt. Augustine Old Jail
30.5miOldest Store Museum
30.5miSt. Augustine History Museum
30.5miFountain of Youth
30.7miMission Nombre de Dios
30.8miRipley's Believe It or Not! St. Augustine
31.1miAirports
Jacksonville, Naval Air Station
4.4miJacksonville International Airport
16.1miNortheast Florida Regional Airport
26.9miGainesville Regional Airport
55.9miFree parking
Business center
Free wifi
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Free toiletries
Bathtub
Accessibility
Entire unit located on ground floor
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Laundry
Food & Drink
Tea/Coffee maker
Vending machine (drinks)
Front Desk Services
24-hour front desk
Express check-in/out
General
Air conditioning
Carpeted
Designated smoking area
Facilities for disabled guests
Heating
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Dryer
Microwave
Refrigerator
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Parking
Free parking
Parking On Site
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service/Alarm clock
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+18883856828Child policies
Children of all ages are welcome.
Children 17 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Discover,
Mastercard,
Visa,
American Express
This property does not accept cash.
Is SureStay Hotel by Best Western Jacksonville South pet-friendly?
Yes, you can stay with your pet at SureStay Hotel by Best Western Jacksonville South. However, please note that there may be charges associated with bringing your pet. Make sure to inform the hotel in advance about your pet to ensure a smooth check-in process.
What's the check-in and check-out schedule at SureStay Hotel by Best Western Jacksonville South?
SureStay Hotel by Best Western Jacksonville South welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 11:00 AM.
Can guests park for free at SureStay Hotel by Best Western Jacksonville South?
Yes, there is ample parking available at SureStay Hotel by Best Western Jacksonville South. Guests can park their vehicles for free in the public parking lot located on-site. Reservation for parking is not required, making it convenient for guests to find a parking spot. Enjoy a hassle-free stay with convenient and complimentary parking facilities at the hotel.
What are the rates at SureStay Hotel by Best Western Jacksonville South?
Accommodation at SureStay Hotel by Best Western Jacksonville South starts as low as $102. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
What types of rooms does SureStay Hotel by Best Western Jacksonville South offer?
The hotel offers Queen Rooms with Two Queen Beds, King Rooms, and a Quadrape Room with Two Queen Beds. All rooms are 301 sqft in size and smoking is not allowed. The Queen Rooms and Quadrape Room can accommodate 4 adults and 3 children, while the King Rooms can accommodate 2 adults and 1 child. The beds in the Queen Rooms and Quadrape Room are Queen size, while the bed in the King Rooms is King size. There are also pet-friendly options available for the Queen Rooms and King Room. There are also disability access options for the Queen Room with Two Queen Beds and King Room.
What is there to do in SureStay Hotel by Best Western Jacksonville South?
Outdoor pool, fitness center, laundry facilities, free continental breakfast, free parking, free Wi-Fi
Guests at SureStay Hotel by Best Western Jacksonville South can spend their time enjoying a variety of leisure amenities. They can start their day with a complimentary continental breakfast, providing a convenient and tasty option for breakfast. For those who enjoy staying active, there is a fitness center available, where guests can work out and stay in shape during their stay. Additionally, guests can take advantage of the outdoor pool, providing a refreshing and enjoyable experience for relaxation or swimming. The hotel also offers free Wi-Fi and a business center for those who need to work or stay connected during their stay. Finally, guests can use the laundry facilities provided by the hotel, allowing them to easily take care of their laundry needs during their stay.
Does SureStay Hotel by Best Western Jacksonville South accept credit cards?
SureStay Hotel by Best Western Jacksonville South does accept credit cards as a form of payment. However, cash payments are not accepted. The accepted credit card payment methods include Mastercard, Discover, Visa, and American Express.
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+18883856828