I like the convenience of the hotel and the location. And how easy it was to find the room. The hotel is very easy and accessible for short visits.

I did not like that the booking app or the hotel did not make it noticeably clear, for first time hotel visitors, that there would be an additional $50 holding fee added to the original price. I am just thankful I had the extra funds on my card! But at least I know now that ALL fees are not automatically included. So hopefully no one makes that mistake of only having the exact amount of the original balance on their credit or debit card. Other than that, no complaints.

The front desk person (Jason) was not professional. I asked to check in after 3pm and his reply was" to be honest the housekeeping is moving slow and I don't have a room of your type available " He didn't look in the system just dismissed me. Then I said I want to purchase a drink and his response was " to be honest you need to walk over to the corner store, it's cheaper " I again said I wanted to purchase the drink and he became flustered and asked someone else to ring it up. That person also checked me into my room and did not provide any excuses and was kind and courteous. Jason should not be at the front desk working with guests he is not very professional.

The front desk service and the resteraunt did not have half of the menu items available however the staff was nice and kind about it.

Nice location, clean, friendly staff

There were people in the hallway between 2-3am loud. Yelling, screaming, banging on walls & I could hear them walking or running back & forth. It was very hard to get any rest because of that. Idk if it was staff or guests but super inconsiderate of them

The location of the hotel is in a vivid upbeat part of town close to shopping and cultural experiences. The room I stayed in was quite romantic.

When I asked the staff for new bedding I did not receive it. The night shift staff were kind and professional however the staff the next day were a bit different.

The AC in our room was not working and we only figured it out once we went to bed around 9:30 at night. They sent someone to check in out under 5 minutes and since it could not be fixed rapidly they switched us to a room 2 doors next door. We didn't have to go down to the lobby they came to us with new keys. It was very well handled I was positively surprised, I was expecting to sweat through the night.

Pool was closed for maintenance, but it was mentioned on the reservation, I just did not notice it.

Friendly staff and comfortable bed what more can I ask for.

Some of the stuff is a bit out of date and miss the pool but overall it’s a good place to stay at when visiting Wilmington.

Location was ideal for the reason we stayed.

Wasn't expecting to pay to park there. That was the only negative about the whole stay. Would still come back.

The bed was very comfortable. The room was clean. We were only there one night.

The breakfast is not worth it. Find a place outside of the hotel to eat.

I totally enjoyed the hotel room - it was spacious and clean (we got a queen sized bed) - and we were there during an intense heat wave, so the air conditioner worked GREAT! And i have to say, the shower was fantastic. It was a great 2 day vacation for us. thank you hilton - your staff was smiley and ever so helpful!

James at the front desk was awesome and made me feel very welcomed! The elevator was quick and the restaurant food was pretty good, although way too expensive.

DoubleTree corporate should spend money to do some inside renovations. Compared to other hotels and motels in which I've stayed, and for the price paid, the hotel is very run down and shabby. The staff do the best they can with the resources provided.