The evening dinner was excellent - well prepared and the wine list was reasonably priced. The staff were extremely efficient and friendly and couldn't do enough to help us. Great location looking out to the Castle and a short stroll into town or along the river. Very peaceful and relaxing.

Breakfasts were tasty but a little disappointing as the Cliffe prides itself being a restaurant with rooms. For example, there was no possibility of ordering any combination of items outside the set menu options and the plates were a little nuked but that's a small comment. Overall excellent. Decor wise, the room we stayed in had been freshly repainted but it did still feel a little tired and could possibly do with a little makeover that wouldn't cost a fortune but could make a big difference.

quietest hotel I have ever been in, suited us perfectly. room almost perfect, the meals were exemplary. car park excellent, staff brilliant.

As I said, almost perfect. our room was cold, cold even for me, which is unusual for me to feel that way. the lack of heating made the room almost feel damp, though it was dry. we did suspect the heating may be switched on, a little later in the year. the only other negative, was the TV had an intermittent fault, which meant it kept losing the signal.

The hotel was in a great location so you could easily walk into Ludlow. The room was a decent size with a bed settee. Tea, coffee, hot chocolate and biscuits were provided. The bed was very comfy ensuring a good nights sleep. Bathroom was spacious with toiletries provided and a shower over the bath. We had a nice view over the allotments. There was a good selection of both hot and cold food at breakfast. We had a meal on the first night and that was excellent. The staff were very friendly and check in and out was very quick and efficiently done. The weather was brilliant when we were there so it was lovely to sit on the terrace with our drinks and enjoy the sunshine.

The only small thing that I would change would be the positioning of the mirror in the bedroom. It was right in front of the wardrobe so if you were drying your hair or applying make up you were in the way of the other person wanting access to the wardrobe or bathroom.

I thought the breakfast was nice .it was on a time slot so they were pretty organised. One of the days I had the cereal breakfast.but I’ve got to say I do like cereal to start with and then more breakfast options. But i so pose one or the other keeps the cost down .

100% the bed the mattress and pillows were not comfortable at all .i was really disappointed in that .maybe a suggestion if the cost of getting new beds would be to much getting good quality mattress toppers would make a mound of difference. We slept really bad on both days . Which is a shame when you look forward to your break .

Generally, everything was exceptionally good. As a coeliac, I have many problems regarding food, and would like to recommend a small toaster for breakfast, that can be kept away from any contamination issues, and easily marked, for when it is needed. The evening meals were lovely. Our room was up two floors, and small, but that was down to late booking! On the whole, I would highly recommend The Cliffe.

As stated above, a slight problem with separately grilling my toast, especially when the grill is very hot, virtually impossible with gluten free bread !

Evening meal was excellent and beautifully presented Room was of a good standard with nice views of countryside and the castle in the distance Room Was surprisingly quiet considering top of the stairs . Short walk into town over the bridge very peaceful location

Shower was not the best kept changing temperature from hot to freezing cold no consistency ( mentioned it to lady on the evening shift who was aware there was pressure issues in room 1 she said she would leave a note )

Great location. I have stayed in many hotels and BnBs before, and thought I'd had the best breakfast a while ago - but this place exceeded ALL my breakfast expectations, and it was truly delicious! *Real* sourdough bread, amazing eggs and field mushrooms. Thank you. Views were delightful. Lovely spot across the river for a cafe and paddle (if you are so inclined) - and then a pleasant (uphill) walk into town.

Blinds in bedroom were really flimsy and let in loads of light, so woke up at 5am. Could have done with a black-out blind or curtains. Owners/staff seemed a bit down and dour. Not sure if that was just their way or if they were having a bad week.

Nice hotel, lstaff friendly, breakfast and dinner excellent bedroom and bathroom cold. We stayed in the cottage the radiator in bedroom only heated half the room and the timer was poorly set tje room was still freezing cold at 7.30 am. The towel rail is inadequate to heat the large bathroom, toilet seat was freezing and floor was too.

Sorry I will do like here. The hotel building and situation was perfect for access to the town. Friendly staff, and nice amenities in the main building.

The breakfast was very good and there was a good varied choice. All the staff were helpful and friendly I would highly recommend this hotel. The original pictures on the walls were delightful too - I must say not many hotels have originals on the walls so it was really nice to see and I enjoyed looking at them. The hotel was a short walk to the town so was very convenient.

The heating wasn’t on in my room I feel it should have been because it was a bit chilly!

The location was great very close to local shops and beautiful walks. The staff were welcoming and the food was great especially the evening meals they were exceptionally good everything cooked to perfection. The bedroom and bathroom were extremely clean not a spec of dust. Parking was great too and free!

The bed was a little uncomfortable for us and the pillows too but thats just a personal preference also not the best shower but there was a lovely bath