1. Few minutes walk to Lancaster Station (in front of Hyde Park) 2. Very quiet in the night. No siren or traffic sounds.

1. Water flow in the bathroom is so weak. It takes long to take a shower. 2. No king-size beds, and the pillows are small and not so comfortable.

The location is great. Located in a quiet street very close to both Paddington and Lancaster Gate. Most attractions are a few stops away. Not many eateries around but the Flavours of India nearby was excellent. Staffs were quite helpful and always ready to assist.

The bed is too soft and the bedsheet seems dusty. The desk and chair also seemed dusty. It felt like the room has been vacant and they didn’t clean the room again before I check in.

As a frequent lone traveler between London via Heathrow I'm always on the lookout for hotels close to Paddington. The Westbourne is a brilliant find. This was my third stay and the rooms have been consistently comfy, peaceful and spotlessly clean with comfy beds and great showers. A big plus are the kitchenettes -- (a godsend during the Winter months/bad weather when I spend a lot of time working from the room). Fantastic location -- 10 min stroll to Hyde park, and one stop to Bond Street via the Elizabeth Line (Paddington). On this occasion the excellent staff went above and beyond to help me out when the hotel was sold out and I needed to extend my stay. Full marks to the hotel manager Kieran and team!

Great location

I wish there would be a restaurant for breakfast, but the same time there plenty coffee shops available in the area.

I turned up at the hotel & the entrance & reception area was presented beautifully with flowers & a fresh smell to the hotel, I checked in, which only took a few minutes, the receptionist was great & very helpful, I got to my room which was presented beautifully & was really surprised, it had desk so I could work, with a large TV above the desk which was right at the bottom of the bed, so all postioned really well, then there was a little kitchenette to the right with tea & coffee, a fridge, microwave & sink which was perfect if you wanted to go & buy some food to heat up in your room, or store something within the fridge, bathroom was a good size with a shower, sink & toilet. The shower in the morning was perfect, large shower head above & powerful water pressure was the perfect wake up ready for work, great hotel & would definitely stay here again

Not really a criticism, but you could hear the person above walking around their room at 5.30am which woke me up, but they was the only thing

Location was excellent on a relatively quiet street but close to both Paddington and Lancaster Gate tube stations. Neighborhood felt very safe. The rooms were fairly modern, at least by London standards. I would consider this good value for the money, even though nothing is cheap at this sort of location in London. You won't be disappointed by this hotel, but keep in mind there is no option for breakfast if that's important for you.

Even though the room was larger than most in this price range and location, the floor plan (sort of two rooms separated by a wall) left very little room to open luggage etc. Knocking down the unnecessary wall between the sleeping and kitchen areas would make it much more practical. In the grand scheme of things this was a very minor inconvenience though.

Exceptional hotel in a great location. Upon entering the hotel we felt so welcome by front desk staff. Our luggage was delivered to our room… how wonderful and so appreciated. Beautiful room, so comfortable and included a kitchenette, which we utilized fully during our 4 night stay. To have breakfast in our room, a quiet cup of tea or some wine at the end of the day in our room was definitely a plus as most hotels do not have kitchen facilities. A main reason we chose this hotel. Comfy bed and lovely linens and lovely bathroom. A 3 minute walk to Hyde Park, a short walk to Paddington Station and located in a quiet residential area making this a restful retreat after a day exploring London.

The room was fabulous in size providing us with tv each, a bed each, great size rooms and kitchenette and fabulous location close to Hyde park. The staff were very friendly and accomodating and we only wish we had stayed longer than one night!

* Great localisation, close to many cafes, shops and Paddington Station * Quiet neighbourhood * Spacious rooms * Kitchen annex * Clean bathroom * Fairly comfortable beds (pillows not so much) * Nice lobby where you can wait for your transfer * Air-conditioned rooms * Luggage storage available before check-in and after the check-out * Decent price

* Room design is very early 2000s - furniture colours and wall painting should be changed - it makes room dark and not welcoming * Furniture and walls need refreshing - they are wearing out and you can clearly see it, upholstery needs washing * Tiny windows make it difficult to go without air conditioning (especially on top floor) and the rooms are rather dark * Why the main bedroom is lacking electric sockets?!

We had room 501. It was a cozy room with kitchen. We had a nice view to West London. The window could be opened which was really good! The bathroom was clean and had some very nice toilettries. Everything was clean and we had nothing to complain about. The room was very quiet. We hardly heard any other guests or street noises. The bed was comfortable as well. . The location is perfect right at Hyde Park and Paddington Station. Besides that, the neighbourhood is very nice and safe. We had a great stay here.

There was nothing that really needs to be improved. We are quite tall people, so I bumped my head against the towel rack in the bathroom a couple of times. Maybe the hotel tries a bit too hard to be a very luxurious hotel with the toilettries for example. This is not necessary in my opinion. Some cheaper toilettries would do fine.