Location was just perfect. Hotel was very beautiful and personnel made us feel special. Nice bar at the back lobby with cosy terrace (even though it was a bit strange that I had to book a table in order to enjoy one drink at a bar). Paper (The Times) at the door in the morning was nice extra.

You really don't expect the view from a window to be that bad with the pricing they have (picture attached). Room was a bit dark and stuffy, not exactly what we were expecting from the online pictures. Also, I woke up every morning to the thumbing sounds. Both benefits of having the worst first floor room they had to offer, I guess.

The Stafford London is an exceptional hotel. It has exceeded our expectations by far. Especially the friendly and always attentive staff has to be mentioned.

The only small detail that we did not like as much was the small bathroom and the shower over the bathtub. For someone who is a bit older and not as agile it is difficult to get out of the shower.

The staff was top-notch in every aspect. I could not be happier with all of my interactions and their utmost professionalism. The hotel was also classic and charming without feeling dated at all. It felt like a countryside estate in the middle of the city. The location was excellent and easy to walk to the tube or anywhere in the city. I also found the housekeeping team to do an excellent job without ever being noticed by us, irrespective of what times we were in and out of the room. The American Bar and the entire team there also deserves special praise!

I have no major complaints or concerns.

We prefer older hotels on the smaller side and The Stafford exceeded all expectations. Not off to a good start as when we checked in, the front desk woman mentioned that we booked through Booking.com as if it were disdainful and gave us room 211 - small & dire with a dismal bathroom. A fabulous Whiskey Sour at the American Bar made up for the disappointing start & we were off to meet family for dinner nearby. Returned to the American Bar after dinner ordering another Whiskey Sour but a different bartender and not as good as the first. In any case, we love this cozy bar & managed a drink or two every night of our four night stay. The next day we were able to switch rooms and what a difference. I think new room number was 325 -- much better layout, more space and not dilapidated in any respect unlike the first room with a much better bathroom, spacious, separate shower and tub, a window that opened. We missed breakfast hours the first morning but very accommodating staff were able to get us exactly what we prefer for breakfast -- coffee with yogurt (outstanding French yogurt) & berries. The location of this hotel is excellent -- walking distance to many of our favourite spots in central London -- and while all the staff were helpful and friendly, must call out the front door gentlemen and front desk staff (except for woman who checked us in) as exceptional and outstanding.

Large room, great location, very good amenities. Water bottles, coffee and tea were complimentary. The staff was very nice and we were given a complementary Champaign bottle with birthday wishes.

The standard of service varied: the tea set provided was not washed or replenished. When we asked for clean cups and more tea bags, they were immediately provided, but it continued in the same vein. Cleaning materials were left in the room. Bins were not emptied daily.

Breakfast in the room was prompt and delicious. Staff is very professional and went beyond that to help my husband. Both the Game Bird dining room and the American Bar were convenient and had great ambiance as well as excellent meals. Afternoon Tea was awesome. We could get late service to clean the room. The location was marvelous and the staff worked hard to cope with some temporary roadworks being done.

Front steps (only 2) were a bit hard for mobility-challenged, but the walk-in shower was great.

We have just returned from another stay at the wonderful Stafford hotel. It feels like our second home. From the minute we arrived we were very warmly welcomed, with lots of friendly and familiar faces. The hotel interior is beautiful and the American bar is decorated with British and American memorabilia which makes it fun and interesting. There is an amazing selection of new and classic cocktails and the bar staff are always happy to help with your choice. They also have a good selection of single malts and champagne. The Game Bird restaurant serves a fine selection of traditional and contemporary food, always served beautifully and it always adds a special touch to your stay. The courtyard is a fabulous relaxed place to have a drink and a meal; the triple cooked chips are a triumph. The staff work very hard and will go the extra mile to make your stay a very pleasant one. The rooms are always spotlessly clean and beautifully decorated. We are looking forward to our next visit at Christmas and we know we will have a lovely stay. Many thanks to Ned and all the team.

Away from the ‘Hustle & Bustle’ of other parts of central London but not to far away if one wishes to venture into those parts of London, Leicester Square, Covent Garden, Soho for example. The Breakfast was excellent

We had a Room without a view, unfortunately due to the Hotels location you cannot do to much about this issue.

Quiet location, fun bar, and quality service make this a hidden gem in Mayfair.

Breakfast portions are a bit underwhelming. Also, the room was even smaller than expected - understandable in an old hotel, but it may have been laid out in a better way to allow us to open two suitcases at the same time. The main issue was with a fire alarm: the entire hotel had to vacate the premises after midnight on a cold evening for about 20 minutes. The same alarm rang again at 4AM, but only for a few minutes - quite jarring. A bottle of wine was given as an apology, but as there was clearly never any fire, no proper explanation was given. I would have preferred a credit at the restaurant or against the room.

Extremely attentive staff - I was helped after my phone was stolen and they answered our every question and wish. Spacious room. Amazing location - quiet street, but very much in the central London. Plenty of lovely cafes, restaurants and shops nearby.

Overall, everything was great. Two details - curtains were a bit heavy and it was difficult to operate the bathroom light at the first place.